we have just returned from staying ten days, the first thing was the food just like most if the other rewiews ive read the food not a great choice, and it was always luke warm, the kids ate chips and pasta for ten days and the pool snack bar was the same EVERY DAY, ! we ate in the restrurant for a change and it was the night before slop basically, utter poo,! very dissopointed, the food would pass for a 2** i thought, never hot, the pool and hotel beautifull, you have to ask for your drinks which would be easier to help yourself, as it can get busy and they serve the germans first, the staff are nice, the evening entertainment was ok the kids disco was the same every night, and the shows were pretty poor they could do with updating that, we left at 9pm to take the kids to the quads which cost us a fair bit everynight, but they enjoyed that so we were happy spending, the beach is a bit of a walk but very nice , and sa coma is lovely, we went to the larazerva which is well worth it, and paradise park great too, you do have to put towels out at 7am to get a spot, and pool towels are handly, would not go back, and wouldnt reccomend it, we did have a lovely time, the pirate show was amazing, defo worth going to eat out, and the king head dont eat there as the foods poor, i had a stray carrot in my food, and a stray mushroom in the kids beans, which isnt good, the fish fingers and mash was horrid, :)

Very nice reception. Easy, friendly check in. All staff friendly. We went all inclusive with 6 year old daughter. Apartment large with fridge and two rings. No mugs. Washing line on balcony. No kids hangers but plenty of adults. Nice bathroom with bath and shower. BBC1 and CBeebies on TV which was great. Good aircon. People start putting towels on sunbeds at 7am but you can usually still get some at 10.30 if not bothered on location. Pool large but no slides. Lifeguard each day but not always there. Hotel supply towels for pool. Pool area is not properly cleaned so gets dirty and littered under sunbeds. Maid service 5 days a week. Food nice but baguettes at each meal rock hard. The live grill gets large queues as only 1 person cooking omelettes/pancakes, all meat and fish to order. Get in early at mealtimes to avoid queues as most people go late. Meat not always properly cooked. All other choices on buffet are not bad but breakfast eggs can be cold. Do pasta and salad every day. No queues at bars. Can get lunch at pool bar. Pizza good. Entertainment of good standard. Can eat at 4 other restauarants if AI. Dont bother with tapas as awful. Best was Country Grill but did not try Italian as you need to be in queue by 8.20 am at clubhouse to get in there. Free Paradis Park for kids up to around 9 years is good. La Reserva worth a visit for a change. Would not go to Sa Coma unless to AI hotel with facilities as nothing much there although beach lovely. Enjoyed holiday very much. Lots of Germans but guests very pleasant. No tattoed swearing drunks that you get in 3* AI places!! Would happily return.

We have just returned from a 1 week all inclusive stay with our two children aged 6 & 4, we arrived just after midnight and although we had some initial concerns about our room being an interconnecting one, the hotel staff tried hard to accomodate us moving, in the end we decided we weren't bothered enough to move so opted to stay put. We found all the staff to be very helpful. We went to the bar as we were all very thirsty on arriving and were informed that all inclusive ended at midnight, when we explained we had only just arrived and only wanted water we were given some to take to our room.

We felt the rooms were slightly dated but had everything you needed, ours looked over the car park, obviously we would have preferred a pool view, but did not expect one because of the great deal we got when we booked this holiday.

The food was repetative, we weren't expecting anything too fantastic having stayed at different hotels on half board basis' in the past, it all becomes a bit samey after a couple of days, it was edible and our children could always find something they would eat which is a minor miracle in itself! Being a vegetarian I was disappointed at the choice and some of the labelling, but again there was always food available I would eat, there seemed to be more vegetarian at lunchtime than in the evening in the main restraurant. We ate lunch in the pool bar on the first day which was also OK.

Sun beds were hard to come by in the morning, but we managed to find some most afternoons after spending the morning at mini golf/paradise park/beach/bike hire etc, we did sunbath on towels under the shade of the palm trees on one of the lawned areas on one occasion as there were no parasols available near the beds we had found and there was no problem with that. It was a shame that we weren't able to use our all inclusive bands at the Safari Park hotel which was nearer Protur hotel to Paradise Park and Mini Golf.

I would say 40% of the other guests were British with the rest German or from Holland, we did not have a problem with this. There was plenty to do, our children really enjoyed Paradise Park and the Mini Golf, and joined in with the mini club when they felt like it, the entertainment team were extremely friendly and our kids enjoyed spending time with them particularly our daughter (aged 4) the mini disco was a particular favourite hers it didn't matter to her that songs were a mixture of languages including English.

On the whole a very good holiday, I would definately recommend this hotel to others for value for money, and because of the range of other services that were available to us as a family within the Protur complex.