Have just returned from a very relaxing and enjoyable week at the Mallorca Palace in Sa Coma. Overall the hotel was excellent with a couple of minor shortcomings.
General environment and surroundings. The hotel consists of four 3 storey buildings around the gardens/pool area. All bedrooms overlook this area which is well kept with grass and trees and a pool bar. Pool towels are provided and the loungers are extremely comfortable - wooden with good thick cushions, comfortable both sitting and lying. This outdoor area is kept very clean and tidy as are all the indoor areas. The main hotel bar has an outdoor terrace as well as the larger indoor area and there is live music several times a week.
Bedrooms - there is a minibar and safe, an indoor table and chairs as well as table and wicker chairs on the terracw. The rooms are a good size with very good storage, both wardrobe and drawer space. Also plenty of proper hangers - ie no fiddling with the hook and detachable hanger kind. Beds firm, I like that but may not suit all.
Bathroom with 2 wash hand basins. Shower over bath. Separate toilet off bathroom.
Food - excellent. Extensive range at both breakfast and dinner, both self-service. At dinner always several fish and meat dishes. As well as prepared dishes and the roast of the day, there was always fish and at least 2 meats which were cooked on the spot to your own preference. Fresh sushi also on most evenings. Plentiful salads, vegetables, fresh fruit and puddings, cheese and biscuits. Food fresh and of good quality.
Spa - we did not use this so have no comment.
Reception staff very helpful.
And the negatives?
Service in dining room and bar could be slow. On one occasion we think our lunch order at pool bar had been forgotten; order only came after a reminder.
In my view there should be a maitre d' to greet diners in the evening, to guide them to seats and to ensure that waiter service is always efficient.
I was also disappointed to find a dispenser over the bath containing some unbranded liquid which was deemed to be a body and hair shampoo. In what is purported to be a 5 star hotel I would expect separate branded shower gel and shampoo in little bottles not some unnamed substance in a vulgar wall dispenser.
I would also expect to find a box of tissues in bedroom.
These are small niggles and I would probably not even have mentioned them had the hotel been graded 4 star. However 5 star does raise expectations.
But they do not take away from what was a very enjoyable holiday. The hotel is certainly a very good 4 star and I would have no hesitation in returning or recommending it to others. Lovely food, good room, pleasing pool environment, about a 5 minute walk to beach, bus stop right outside plus an amazing ancient olive tree at entrance.
Also a supermarket just across the road and a bicycle shop beside it which hires bikes for just 5 euro per day
A really good choice for a relaxing holiday in this quiet resort.
- Official Description (provided by the hotel):
- A warm welcome to the SENTIDO Mallorca Palace, the adults only hotel that offers a diverse holiday surrounded by beaches, nature, sights and lively places on the east coast of Majorca. With its privileged location, the SENTIDO Mallorca Palace is the ideal base to discover the Majorcan east coast of Spain. Relax on the sandy beach of Sa Coma, just 250 m away, which is one of the biggest beaches in the region with excellent water quality. Enjoy the nature and an unforgettable panoramic view of the coast in the Punta de n'Amer nature protection area or discover well-known sights such as the Dragon Caves of Porto Cristo, the pearl factory in Manacor and the hermitage chapel of Arta. With countless restaurants, cafes and shops, the beach promenade and the pedestrian zone of Las Palmeras in the town centre of Sa Coma, just 500 m away, invite guests to take a leisurely shopping stroll, short walks or joint meals and drinks. The international airport in Palma lies about 60 km away. In the SENTIDO Mallorca Palace a large choice of gastronomy awaits you. For a perfect start to the day, we offer you a lavish breakfast buffet with cold and warm dishes in our non-smoking buffet restaurant Sa Font. In the evening we also serve Mediterranean dishes in the buffet restaurant Sa Font while at the Show Cooking you can watch how delicious international dishes from Indian, Mexican, Japanese and Chinese cuisine are prepared. Moreover, in the main season our head cook creates a selection of excellent dishes in the a la carte restaurant Es Moli. At lunchtime our poolside bar offers you a range of tasty meals and a great choice of wines. To round off the day you can enjoy alcoholic and alcohol-fee drinks at the poolside bar or at our other bars, such as the lobby bar, piano bar or in the TV room. The wellness area and spa of the SENTIDO Mallorca Palace pamper you with many different offers to make body and soul feel wonderful. Treat yourself to some relaxation and peace, and let our competent team of therapists draw up your personal wellness programme with massages, therapies or beauty treatments. In addition, you can enjoy the sauna, a Turkish bath or solarium in the wellness area. You can refresh yourself in the outdoor and indoor pools of the hotel. Finally, you will also find a ladies' hair saloon in the wellness area. The SENTIDO Mallorca Palace hotel offers you a fully equipped fitness area along with a wide variety of nearby sport and entertainment facilities. Enjoy a refreshing bath in crystal-clear water or a beach volleyball match on the fine sand of the beaches on the east coast of Majorca. Furthermore, you can try out many kinds of water sports such as canoeing, windsurfing or sailing on the Mediterranean Sea. An ideal place for hiking, riding or cycle tours is the nature protection area on the small peninsula Punta de n'Amer. The hotel hires out bicycles. For golf-lovers, the SENTIDO Mallorca Palace offers special rates for the numerous golf courses dotted throughout the beautiful Majorcan countryside which the hotel cooperates with. To go out you can head for the beach promenade just a few minutes away in Sa Coma or go to lively Cala Millor. You can also join in the colourful town festivals and events here. ... more less
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- Also Known As:
- Mallorca Palace Sa Coma
- SENTIDO Mallorca Palace Sa Coma, Majorca