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“Mallorca Palace” 5 of 5 bubbles
Review of SENTIDO Mallorca Palace

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SENTIDO Mallorca Palace
Ranked #10 of 29 Hotels in Sa Coma
Certificate of Excellence
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Mallorca Palace”
5 of 5 bubbles Reviewed 1 September 2013

My family has just recently returned from Mallorca Palace in Sa Coma,... Fabulous !! It was clean , peaceful , five star treatment from the staff, lovely rooms and the attention to detail was second to none. The location of the hotel was great ...3 mins into sa coma and 3 mins into s'illot. This hotel would be my first choice and would recommend to any body looking for five star treatment. I have read some reviews from people who wrote bad reports.... these people must be looking for the impossible !!!

Room Tip: Ask for a first or second floor room , 3215 and 3216 have really good views. You can Email the hotel...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DEBBIEW W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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365 reviews from our community

Traveller rating
    209
    93
    45
    10
    8
See reviews for
47
257
5
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Colchester, England, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 25 August 2013

We stayed in this hitel about 3 months ago, hotel was clean and a decent location, although it is on a main road and youcan hear the road from the side of the pool! the staff were at times rude and unhelpful, on the last day they tried to charge us for our last meal at lunchtime even though on our first day we didnt get there until 6pm.

Felt like they didnt really want to help with most things and it was difficult to get a decent sun bed as everyone puts their towels down at 9am and dont move them all day.

Was pleased with the room itself but not the locaton or the staff, i dont think hearing the road is ideal when on holiday!

Not 5 Star

  • Stayed June 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Kerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 August 2013

We have stayed in this hotel for 1 week in august 2013. Here some positives & attention points:

Positive:
- Staff is very helpful & friendly
- Hotel is clean
- Set-up of hotel is convenient
- Nice location
- Good breakfast (in terms of choice & quality)
- Nice pool

Negative points:
- The beds (2 single bed room) were not comfortable in our opinion.
- Guests are blocking beds in the pool area with their towels without using it. Therefore it is sometimes very hard to find a bed near the pool. Hotel staff seems to approve this.

Overall a positive experience.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

My wife and I stayed 5 nights to 8th August 2013.
Hotel absolutely great, lovely grounds and pool.
Staff very attentive and nothing too much trouble.
For night time entertainment turn right to S'Illot which is 5 minutes walk away. Plenty of beach bars and restaurants in a typical Mallorcan setting.
Great hotel, superb beach, nice bars etc for relaxing evenings. Good for young families or couples.
Would definitely return.

Room Tip: Email the hotel direct and request a room on the second floor.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank chris-aintree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 8 August 2013 via mobile

I recently returned after a two week stay. We had a lovely first week. But the hotel was packed with children the second week. This obviously effected the atmosphere around the pool. Rooms are okay but I was surprised that there was not irons or coffee/ tea facilities in the room. I am an early riser but I could not get a hot drink until 7.30. The service at the pool & bar was good in the first week, with waiter service at your sunbed by the pool. The second week saw an influx of all inclusive guests meant that the waiters could not cope & there was often lengthy queues at the pool side bar . I would recommend this hotel when kids are not on school holidays. This is decent 4 star but pales in comparison to other European 5 star hotels that I have stayed in.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Clareali1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 4 August 2013

We stayed two nights in this hotel and enjoyed everything about it, especially the pool area. The only slight negative was the breakfast, it had all the normal things, but just wasn't a 5 star breakfast. Nice design of the hotel, all rooms surround the poll area, so you can't really get a bad view. We would return.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kiwiNspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 14 July 2013

This hotel is a lovely, clean and well presented place. It is exactly as it looks in the professional photographs (which is unusual). BUT it is NOT all inclusive by any means!

Firstly, they do not operate a wristband system. You have to sign for everything, every meal, every drink etc. On our final day we were told out all inclusive 'expired' at 1200hrs and the prices thereafter were astronomical (€30 for two pub meals WITH a 50% discount!). There are no snack bars, no self service drinks etc. the pool bar opens at 1130am and until this time you can't even get a bottle of water, unless you want to get seated and eat at a waited table in the restaurant (which is lovely for dinner, but quite posh and OTT for breakfast). The option is to get a drink from your own mini bar (about €3 for a bottle of water) as you are not allowed to take anything, even the hotels own stuff, back to the room.

All in all it just felt like there were far too many 'rules' in the place and that you were being scrutinised. Myself and my partner are about 20st combined and don't drink alcohol, so its not like we were ever going to be shutting the place down through over use!

The staff are in the large part very friendly, but speak very little English.

I didn't have my children with me but if I did have I think they would have been bored silly, unless I had taken them to the beach during the day or out in the evening as there is literally nothing for children/families. Therefore as a consequence this place is great for adults or babes in arms due to the lack of kids!

Overall the hotel is beautiful, to the extent that I would go back there despite what I have put. I just feel that people should be aware that it is far from all inclusive.

Tip - take some euros as you will need them and men - take trousers or you will not be allowed in the restaurant for the evening meal (fortunately by sheer luck I did!).

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank Davewed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SENTIDO Mallorca Palace

Property: SENTIDO Mallorca Palace
Address: Calle Savines 148, 07560 Sa Coma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Sa Coma
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Sa Coma
#4 Spa Hotel in Sa Coma
#8 Luxury Hotel in Sa Coma
#12 Family Hotel in Sa Coma
Price Range (Based on Average Rates): £
Hotel Class:5 star — SENTIDO Mallorca Palace 5*
Number of rooms: 113
Official Description (provided by the hotel):
A warm welcome to the SENTIDO Mallorca Palace, the adults only hotel that offers a diverse holiday surrounded by beaches, nature, sights and lively places on the east coast of Majorca. With its privileged location, the SENTIDO Mallorca Palace is the ideal base to discover the Majorcan east coast of Spain. Relax on the sandy beach of Sa Coma, just 250 m away, which is one of the biggest beaches in the region with excellent water quality. Enjoy the nature and an unforgettable panoramic view of the coast in the Punta de n'Amer nature protection area or discover well-known sights such as the Dragon Caves of Porto Cristo, the pearl factory in Manacor and the hermitage chapel of Arta. With countless restaurants, cafes and shops, the beach promenade and the pedestrian zone of Las Palmeras in the town centre of Sa Coma, just 500 m away, invite guests to take a leisurely shopping stroll, short walks or joint meals and drinks. The international airport in Palma lies about 60 km away. In the SENTIDO Mallorca Palace a large choice of gastronomy awaits you. For a perfect start to the day, we offer you a lavish breakfast buffet with cold and warm dishes in our non-smoking buffet restaurant Sa Font. In the evening we also serve Mediterranean dishes in the buffet restaurant Sa Font while at the Show Cooking you can watch how delicious international dishes from Indian, Mexican, Japanese and Chinese cuisine are prepared. Moreover, in the main season our head cook creates a selection of excellent dishes in the a la carte restaurant Es Moli. At lunchtime our poolside bar offers you a range of tasty meals and a great choice of wines. To round off the day you can enjoy alcoholic and alcohol-fee drinks at the poolside bar or at our other bars, such as the lobby bar, piano bar or in the TV room. The wellness area and spa of the SENTIDO Mallorca Palace pamper you with many different offers to make body and soul feel wonderful. Treat yourself to some relaxation and peace, and let our competent team of therapists draw up your personal wellness programme with massages, therapies or beauty treatments. In addition, you can enjoy the sauna, a Turkish bath or solarium in the wellness area. You can refresh yourself in the outdoor and indoor pools of the hotel. Finally, you will also find a ladies' hair saloon in the wellness area. The SENTIDO Mallorca Palace hotel offers you a fully equipped fitness area along with a wide variety of nearby sport and entertainment facilities. Enjoy a refreshing bath in crystal-clear water or a beach volleyball match on the fine sand of the beaches on the east coast of Majorca. Furthermore, you can try out many kinds of water sports such as canoeing, windsurfing or sailing on the Mediterranean Sea. An ideal place for hiking, riding or cycle tours is the nature protection area on the small peninsula Punta de n'Amer. The hotel hires out bicycles. For golf-lovers, the SENTIDO Mallorca Palace offers special rates for the numerous golf courses dotted throughout the beautiful Majorcan countryside which the hotel cooperates with. To go out you can head for the beach promenade just a few minutes away in Sa Coma or go to lively Cala Millor. You can also join in the colourful town festivals and events here. ... more   less 
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Also Known As:
Mallorca Palace Sa Coma
SENTIDO Mallorca Palace Sa Coma, Majorca

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