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“Good value for the price”

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HSM Club Torre Blanca
Ranked #12 of 29 Hotels in Sa Coma
Certificate of Excellence
Reviewed 28 October 2013

As said in numerous other reviews this property is dominated by Germans. If there were half a dozen English families there that is all that there were.
If you are travelling with teenagers beware - small children may mix well but the German teenagers most definately DO NOT. My son is 13 and is a very confident child, he went with a member of the entertainment team to do archery but returned within 10 minutes as he was the only English child there and they refused point blank to let him try unless he spoke german. He actually does archery with scouts and learns german in school - the guy from the apartments (who was a nice enough guy) gave him a bow and he shot 2 straight bulls and which point the german kids started calling him names in English and German.

That aside the apartments are good value for money if you get them cheap. Some reviews say drinks are strong but to be honest they aren't any stronger than you would get as a double in an English pub.

Good points
Free Wifi can be picked up around the pool if you're near to reception
Staff we encountered were all very friendly and helpful - even changing room to a top floor one as I don't like ground floor rooms
Lovely clean pool area
Restaurant clean and bright
BEST bed I have slept on in the Med - fantastic


Bad Points
Can imagine pool area would be very crowded in summer and you would struggle to get a lounger
Not enough lighting in seating area around pool at night time
No air con in rooms - which even in October got very stuffy at night
Not a lot of choice in restaurant - chips with every meal and cater more towards German taste rather than everyone. Also had to queue almost every night for something from the hot counter, so can imagine in the height of summer this would be annoying

Room Tip: Ask for an upstairs room - and if you are in Palma block you can pick up the free WifFi from recepti...
  • Stayed: October 2013, travelled with family
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Thank TheMackem105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Club Torre Blanca, responded to this reviewResponded 4 November 2013

Dear guest,

we are grateful for your evaluation and your commentary.

We are happy to know, that you have spent a good have enjoyed your holiday.

We have taken cognizance your opinion and your suggestions and we passed this information to the person , who is in charge of your concern.

Our animation team.

will be happy about your positive remarks.

We would be happy to see you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.

Sincerely yours,


HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (526)
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227 - 233 of 526 reviews

Reviewed 15 October 2013 via mobile

2nd time we've been to this hotel and it's great value , little improvements that could be made as always in a 3 star , staff were great apart from the small guy with a bit of a goatee , his attitude was awful , but as a party of 13 of us we all just humoured him . Lourdes on reception was great as usual,as were all other staff ,drinks are very strong ,good is good for a 3star, pool was cold it it was October . Adios

  • Stayed: October 2013
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1  Thank Deanataluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Club Torre Blanca, responded to this reviewResponded 23 October 2013

Dear Guest,

Thank you very much for your nice comments.

We are glad to know that you liked our hotel, specially our service. The staff would be delighted to read your review.

We would like to inform you that we have noticed your opinion and your suggestionsand we passed this information to the person , who is in charge of your concern.

We hope to see you again in Hoteles Saint Michel!

With kind regards,

Your HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

Just got back from a eight day holiday with my mum and 3 year old twins. Had a really amazing time. On arrival both children were asleep in pushchairs and had lots of bags, reception told us where our room was, it was a real struggle with the bags and children to try and look for it, but Anna and Anita from the kids club team saw me struggling and took my bags and took me to the room. The animation team were so friendly and enthusiastic, as were the bar staff and restaurant staff. The cleaners were all very friendly too. The minidisco in the evening and the chocolate song that started the day were amazing, my daughter would jump out of the pool to join in with the morning song! The food was great and there were plenty of the high chairs for children so there wasn't ever a struggle to find one. Most guest were german, but the animation team would say everything in German Spanish and English, at one point my children were the only English ones at the minidisco and Anna Anita and Myra still said everything in English for them, and all the kids mixed together well. The beach was a short walk, easily walkable by my kids, with lots of lovely little shops to mooch in. The most fantastic holiday

  • Stayed: October 2013
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Thank MrsB167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Club Torre Blanca, responded to this reviewResponded 23 October 2013

Dear Guests,

Thank you for your nice comments.

We are glad to know that you liked so much our hotel and specially our entertainment team. Our staff would be delighted to read your review.

We hope to see you again in Hoteles Saint Michel!

With kind regards,

Your HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

Great hotel , good food very clean and tidy and excellent value .
The atmosphere however is awful .
There is one reason for this . The 90% German guests ..
Why do they sit around miserable , fully clothed playing chess all day in the shade ?
What's the point ? Stay at home or visit Alaska .
The looks we received as a family for committing the crime of having fun was unbelievable .
The dirty looks and scouting faces continued throughout the week .Their ignorance is unbelievable at times , unable to say thank you or even acknowledge when you've done something simple like hold open a door for them .
Most of the staff are German so that of cause means the German guests push to the front off the queue at every opportunity as they feel it's their right .
I don't want to give the hotel a negative review as it really is an excellent place to stay especially for family's .
I do feel though it's important that people of other nationalities do need to understand this is a German majority hotel . I.e food , staff , guests music etc etc .
My 6 year old child or the 3 other children in our party didn't want to entertain going to the mini disco or the activities during the day as they felt uncomfortable not being able to speak or understand German .

Room Tip: We were in the cordoba block . Excellent
  • Stayed: September 2013, travelled with family
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1  Thank Neal s S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Club Torre Blanca, responded to this reviewResponded 10 October 2013

Dear guest,

we are grateful for your evaluation and your commentary.

We are glad to know, that you liked our hotel and its location and that
you have spent a good vacation

We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern.

Our employees will be happy about your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.

Sincerely yours,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

My partner and I stayed here from 19th- 23rd September and we were really impressed. The hotel was clean and well maintained and all the staff were pleasant and helpful. The pool was lovely and clean, although a little cold, but to be expected really in mid September. We went AI and to say its only a 3 star it was excellent. There was lots of different meat/fish and vegetarian dishes on a daily basis both at lunch and dinner time and a fantastic salad/ cold meats counter. The chef even cooked some of the meat and chicken dishes on a griddle in the restaurant from fresh. All the pasta/ rice dishes were replaced when running low too. There was always pasta and tomato sauce and pizza for the fussy eaters! The only negative was our room had no kitchen equipment at all. Even the fridge had been taken out. As I am the kind of person that needs a strong cup of coffee before facing the world on a morning I was a bit disappointed. The issue was resolved swiftly and cups and teaspoons brought to our room by the maid. We had to pay 20 euros to 'borrow' a kettle but this was returned to us upon checking out.As it was quite cool in the apartment the milk was okay in a shady corner cupboard but probably wouldn't be at the height of summer. No air conditioning either but again we didn't need it anyway. There are ceiling fans but cant imaging them being very effective on hot summer nights. The nightly entertainment was your usual kids stuff with bingo/ games later on followed by a bit of cabaret. AI drinks not bad, beer/ wine ok and the pina colado cocktail was yummy! Location could be better, it was about a 15 min walk into Sa Coma but there is a free shuttle service that runs several times a day. All in All we were more than happy for the price we paid and would definitely go back again, we are even considering it for our main family holiday with the kids next year. Well done Torre Blanca keep up the good work!

  • Stayed: September 2013, travelled as a couple
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Thank Nerina112233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Club Torre Blanca, responded to this reviewResponded 3 October 2013

Dear guest,

we are grateful for your evaluation and your commentary.

We are glad to know, that you liked our hotel and its location and that
you have spent a good vacation

We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern.

Our employees will be happy about your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.

Sincerely yours,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2013

Just returned from a week long AL break with my wife, 2 year old daughter, 5 month old son and my in laws. I thought the hotel, staff, bar, food-basically everything was spot on and we have no complaints at all. I would recommend it to anyone and already have.

With it being quite a small hotel food was plentiful and to a good standard. Bar was well stocked and serves Estrella which is one of my favourites. It never seemed overly busy. It was about 80% German but we didn't mind that...my daughter even learnt a few words from the kids club.

Hotel is next to a bar that shows football, 5 min walk to a big supermarket that sold everything we needed such as extra baby wipes etc. The beach was about 15-20 min stroll with the buggy although there was a free bus. The beach itself is one of the most child friendly ones ive been on. We went every day.

Rooms were basic but did us. We requested a ground floor room and got it. That was ideal. There is no air con but the room fans were quite good. We moved the mattress from the couch bed into the bedroom and also had a cot in there given how spacious the room was.

All in all a great stay

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stevieb5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Club Torre Blanca, responded to this reviewResponded 2 October 2013

Dear guest,

we are grateful for your evaluation and your commentary.

We are glad to know, that you liked our hotel and its location and that
you have spent a good vacation

We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern.

Our employees will be happy about your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.

Sincerely yours,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

i feel i have to review this hotel i have just returned after a 8 night stay with my partner and 1month daughter, for an all inclusive hotel what more do you want, clean bed good food and a bar. The rooms are spotlessly clean, plenty of food options and i am the fussy one in the family, and a well stocked bar. the grounds are kept clean and all staff were friendly and worked very hard to ensure all was well. We didnt take part in any of the activites as daughter a bit too young but no pressure to get involved. Entertainment at night was typical mini disco, bingo and a show(yes the shows weren't great but it passed an hour).

The hotel is 15-20 min walk to town/beach but the hotel does have a shuttle bus, plenty of bars and places to eat and the beach is beautiful.

All in all we would go back to the Torre Blanca, maybe not every year as some families we heard off.

Room Tip: try to get a room away from the bar/entertainment area as can get a bit noisy at night
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lynn d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Club Torre Blanca, responded to this reviewResponded 30 September 2013

Dear guest,

we are grateful for your evaluation and your commentary.

We are glad to know, that you liked our hotel and its location and that
you have spent a good vacation

We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern.

Our employees will be happy about your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca.

Sincerely yours,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HSM Club Torre Blanca

Address: Avenida de las Palmeras 125, 07687 Sa Coma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Sa Coma
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Sa Coma
#9 Family Hotel in Sa Coma
Price Range: £85 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HSM Club Torre Blanca 3*
Number of rooms: 149
Official Description (provided by the hotel):
IN GENERAL: The apartments HSM Club Torre Blanca offer all kind of advantages to spend unforgettable family holidays. The hotel is focused on children enjoyment, with its big and original lake shaped swimming pool, spacious sports area and all inclusive board. The hotel is open from May to October. LOCATION: The complex HSM Club Torre Blanca is situated in Sa Coma, a resort in San Lorenzo municipality in the east of Majorca, 70 km away from Palma and 65 km from the airport. The beautiful beach of Sa Coma is almost 1 km long, and there is a sea promenade along the beach surrounded by palm trees. The hotel offers a free shuttle bus to the beach, which is situated 800 m from the hotel. Sa Coma is separated from Cala Millor by a natural area of Sa Punt de n'Amer. In the proximity there is also a small talayot in S'Illot. A commercial centre, with a supermarket, is situated just steps away from the hotel. There are also bars and restaurants near the beach. Attractions such as Auto Safari Zoo or Mini Golf Paradise are a must for children! The picturesque village Porto Cristo, with its famous Drach Caves, is just 6 km away. ROOMS: The complex consists of 2 floor bungalows and has the image of a small, charming Mediterranean village. Spacious and comfortable apartments, all with a bedroom and a living room (with sofa beds), bathroom, air conditioning, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and terrace. From May 2017 the complex also offers completely refurbished SUPERIOR APARTMENTS, which count with modern and minimalist design: bright colours, as well as comfy and elegant furniture. GASTRONOMY: The hotel offers an all inclusive food and beverage package. The restaurant serves meals in a thematic buffet style! There is a wide selection of cold and hot dishes, as well as a variety of fruit and desserts. The restaurant also offers some dishes prepared instantly in show cooking. The all inclusive package, besides 3 main meals, offers snacks between meals and all kinds of drinks (beverages, hot drinks, alcohol) and ice cream throughout the entire day. FACILITIES: Spacious terrace offers a swimming pool for adults, with a separate area for children, surrounded by sunbeds and sunshades. Bar service at the pool. Indoor Bar. CHILDREN: The complex HSM Club Torre Blanca offers the following facilities to guarantee fun for the whole family: mini club with entertainers, swimming pool, sports area, etc. Funny mascot called Sami joins the children in different games and activities. Also available baby cots and high chairs in the restaurant, at no extra cost. ADDITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini golf, playground, sports area to play tennis, volleyball, football, etc. Billiards (extra charge) and table tennis in the complex. Possibility to practice sports in the area. ... more   less 
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Also Known As:
Hsm Club Torre Blanca Hotel Sa Coma
Hsm Hotel Sa Coma
Hsm Hotel Torre Blanca
HSM Club Torre Blanca Sa Coma, Majorca

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