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Protur Palmeras Playa
Ranked #3 of 29 Hotels in Sa Coma
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good Hotel”
Reviewed 13 August 2014

We stayed here 26th July for two weeks. It is of a good standard, but not one of the best we have stayed it. We were really looking forward to the food at the Palmeras, I am a fairly fussy eater and my husband will eat most things. The first few days, the food was good and we always found something to eat, however after a while we really struggled to find something, especially at lunch time in the main buffet restaurant. On arrival at the hotel, we were given an invitation to attend the hotel's Italian Restaurant, which transforms its self from the pool bar in the evening, very nicely done. The food was much better (in our opinion) at the Italian, the garlic flatbread and pizzas were served to you, as were all your drinks, the hot buffet was self-service, so best of both really. We were informed that, so long as they had space, you could ask at reception to be booked in on any other evening, we went a total of 5 times over the fortnight.

By far the best attributes to this hotel were the staff, from reception to restaurants, to bar staff, to cleaning staff and to maintenance people, all worked hard and were very pleasant. The hotel was very clean. As most people have said, the pool is small for the amount of people at the hotel, but it's a hotel that's been there for many years, so that's all the space you get.

The hotel is situated in between Sa Coma and S'Illot, which was very handy. We actually enjoyed all the entertainment at the hotel, so a bonus for us. Enjoyed the holiday but not sure if we would go to that part of Majorca again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
4 Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,371 reviews from our community

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Traveller tips help you choose the right room.   Room tips (479)
Date | Rating
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English first
Essex, United Kingdom
1 review
Reviewed 12 August 2014

just returned from Palmeras Playa, went last year too. It is a brilliant hotel.
stayed there twice before, over 18 years ago. much improved.
The rooms are clean, which is important to me, Dining area superb, lots of food to choose from ( too much really). pool area good, although pool cold first thing in morning.
We had room in A block, emailed hotel prior to going and they gave us the rooms we asked for. Thank you David
Had my family come out for the second week, 8 of them. Once again provided them with rooms we asked for. thanks Claire.
Staff are excellent, cheerful, helpful, friendly. Couldn't ask for better staff including reception, dining area, pool bar and evening bar.
had a few problems, but dealt with immediately.
only one thing disappointing was evening entertainment, too many singers, would like to have seem more shows. on the last night saw George Pena, hilarious.
went for nice walks along the promenade in the evening. even took a cab to Porto Cristo, beautiful.
would I go there again...most definitely.
Hotel so central to everything.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank sally f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ripley, United Kingdom
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 10 August 2014

We stayed here in late June and thoroughly enjoyed every aspect of the hotel. Food was the best we had ever experienced in any all inclusive, including an invitation to a separate poolside Italian restaurant for one evening. Sweets were the piece de resistance, but the main courses were varied, high quality and delicious also. The rooms were quite luxurious and well cleaned/maintained. There were sliding "bamboo" style sliding doors to separate the sleeping from the lounge area and the bathroom was spacious with a walk in drench shower and contemporary suite.
ALL staff in this hotel are courteous, friendly and give excellent service whatever the time of day.
Bar service was good and the range of drinks and cocktails included in the all inclusive menu was comprehensive.
Entertainment was of a high standard and varied throughout the week.
We weren't at peak season, but, although a parent of 2 myself, I can see the peak season being a nightmare for those who have paid a little bit more for their relaxing holiday, only to be irritated by unruly, over excited kids running around I n the evening (it's ok as long as they're not irritating their own parents!)
Perfect holiday though, and would return (out of school hols) without question.
2 things to improve :- Air conditioning in the gym, it was un useable after 20 mins due to the heat and the WIFI was so bad, I had to resort to 3G for some unexpected work communication.
Finishing comment.
Congratulations to Protur for the high standard of this hotel, the food, and for the excellent and extremely courteous service that was received from ALL of the staff who gave their all 24/7

Room Tip: All rooms here are superior and look over the outdoor seating/pool area.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
7 Thank KnightOfTheKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 August 2014 via mobile

This was our 5th stay at Palmeras Playa and yet again another great holiday. What makes this hotel is the staff. All the reception staff are fantastic. I am Facebook friends with Claire and my wife is a regular e mailer to her. With regards to the other hotel staff they all go about their jobs with efficiency and smiles on their faces. The manager Marc should be congratulated on his staff.

Very spacious and well maintained.
High quality and superb selection.
Evening entertainment can be varied but usually of a high standard. I only say varied because personally I can't stand flamenco dancing. Abba tribute and Tom Jones certainly gets you up on your feet. During the day the animation team are very laid back but there is always something going on. The kids club is great but mainly aimed at under 9s.
As I said all fantastic. A special thank you to the bar staff who go out of their way to not only serve you but have a bit of a Craic with adults and kids a like. Paco, Joyet, Kevin, Kiki, Chelo, Alex and everyone else you all contribute to a great holiday.

Overall this hotel is of a very high standard and would recommend it in all honesty to anyone.

In conclusion, as I said earlier, this was our 5th stay and after 5 years my only gripe is there are no soup spoons in the restaurant. If that's my only complaint after 5 visits it can only be one of the best hotels on the Island. If you're thinking about staying here just book it.

See you all in July 2015.

Stayed August 2014, travelled with friends
10 Thank upthepool2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merseyside, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 6 August 2014

Here the standards are high. This is a good international four star hotel. The staff are the most courteous and professional team that I have ever encountered in Spain. The food quality and choice is excellent. At every meal there is a Mallorcan corner (close to the bread station) which should not be ignored including the most delicious specialty bread that seemed to be overlooked by 99% of guests. A lovely choice of dining inside or on the terrace. An unhurried and far more serene experience than we have encountered in other AI's. The bedrooms are very clean comfortable spacious and stylish with an excellent maid service. A handy launderette is situated on the ground floor. The ice creams and afternoon cakes were again an excellent standard but the drinks perhaps slightly dissapointing. The coffee was all out of a machine (okish) soft drinks good, wine awful and spirits not too good. We have had better at other AI's.
The pool is lovely but pretty small especially in high season. We did feel the animation team could have worked at including the large no of inbetweeners on hols with their parents who mainly seemed rather bored. One table tennis table and pool table just wasnt enough. There is no room at the hotel for a kick about or place for older kids to meet. That being said the little ones were well provided for. Would we return? No but that is not a refection on the hotel but more becuse of where it is and the rather restrictive pool area. Sa Coma is a tourist resort. it has no authenticity or atmosphere. Very few beach bars but lots and lots of touristy shops and unhygenic looking eateries. The beach however is lovely! A short stroll from the hotel white sand and turqoise sea. If you time it right (3pm on) there is a large strip of natural shade along the back. Pleanty of breeze and great body boarding. Would recommend beach bar on the far right that looks like a circus tent. The young Spanish lad who works there is a keen diver and is lovely. Nothing the hotel can do about the town I appreciate and that is why it deserves the 5*'s of this review. We had a hire car for our full stay which for us was essential. Arta is a beautiful inland town and spotting "Currywurst" in Cala Ratjada kept our boys chuckling for a while!! Next stop for our holiday was Prt Pollensa.......Stunning..... but hotel standard not a patch! Can't have everything ;)

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
5 Thank blueeyeskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 August 2014 via mobile

Travelled as a couple aged 20. We stayed at this hotel from the 29th of July for one week and it was perfect, 100% better than we expected! After researching loads for our holiday we decided on this hotel due to the high ratings on trip advisor! You will not be disappointed! All the rooms have a modern feel with a nice sized bathroom and plenty of space around the room itself!

We were in block A so the balcony faced the stage meaning we could lounge around outside and still catch the entertainment, that's when you're not at the bar of course!

All the drinks are free pour so sometimes they can seem a little bit strong, however the bar staff are more than happy to put in less if you ask them! The food was amazing! All of it tasted lovely and there was a nice selection, we would have liked a bit more change over the week but felt that due to the superb quality of food it did not matter too much! The desserts are to die for! They all looks so lovely and taste so nice that it really is impossible to have just the one!

The pool is a nice size and deep enough to swim in, unlike some pools I've been to where I can still stand comfortably in the deep end. Loungers do get reserved before 9 even though they shouldn't, people are sneaky and go out on the loungers up until 9 so that they aren't reserving but in fact using them, so I would recommend this for yourself if you want to get a great spot. The hotel gets a nice amount of sun and heat through the day so you can relax easily, especially as there are no flies or Mosquitos hanging around the complex!

Overall the hotel was perfect to stay in! It definitely deserves the official 4 star rating and surely can't be too far off of 5. You won't be disappointed with great rooms, food and amazing staff friendliness. We originally booked a twin room but a quick email to the hotel and they upgraded us to a double at no extra cost! Although we won't return as we like to change location each year we will recommend this place and resort to absolutely everyone!

Sa coma is a lovely resort. There's a few little shops for souvenirs and a nice sized beach. Very peaceful but not so quite that it's dull. You can walk to Calla Millor/ Calla Bona of get a bus for just €2 where there are some great little restaurants, ice cream parlours or bars for cocktails.

Stayed August 2014
8 Thank Mitch B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falkirk, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2014

An excellent hotel. Spotless clean , very friendly staff and the food was amazing. Stir fry chicken made on request was best I've ever tasted. Reception staff couldn't do enough for you . Bar staff and dining staff friendly and efficient.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
5 Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Protur Palmeras Playa

Property: Protur Palmeras Playa
Address: C Aritja S/N | Urb El Dorado, 07560 Sa Coma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Sa Coma
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Sa Coma
#3 Family Hotel in Sa Coma
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Protur Palmeras Playa 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
The Protur Palmeras Playa Hotel with 4 stars is one of our hotels in Majorca. Located in Sa Coma, it is located 100 meters from the Sa Coma beach and 500 meters from the small fishing port of s'Illot.Our hotel in Sa Coma has twin rooms and is perfect for families with children wishing to spend their holiday in Majorca.The outdoor pool is surrounded by gardens and terraces where you can enjoy the Majorcan sun.A full entertainment programme with evening shows and activities complete the leisure on offer at the Protur Palmeras Playa Hotel. ... more   less 
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Also Known As:
Protur Palmeras Playa Hotel Sa Coma
Protur Palmeras Playa Sa Coma, Majorca

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