We stayed here for 2 nights and found the hotel to be excellent. I have stayed in many hotels and normally you seldom see the General Manager of the hotel, but this wasn't the case here.
We had a minor problem and the GM handled it in a very professional way and was at breakfast and dinner greeting guests. Just incredible and he could really give lessons in customer service to many other General Managers.
The pros of the hotel were many and I guess if there was a complaint, it would only be that the hotel wasn't directly on the beach, but it is very close. The pros of the hotel though should outweigh this for most.
We used the Spa and also had treatments (message, body scrub, pedicure, hair cut) done and found the services,staff and prices excellent. The spa pool area is very nice and the people at the spa reception were super.
The breakfast in the morning was one of the best I have seen in any hotel during my travels. Hard to believe you wouldn't find something as the cooks are making fresh omelets, eggs, pancakes etc. Just an outstanding way to start your morning for sure.
The adult only swimming pool is great with a swim up bar and the staff make sure that it stays adults only, as there is a family swimming pool in another location.
I could go on and on about the place, but I think you just need to go there if in Majorca and stay if only for a couple days as we did and certainly one could stay much longer.
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- Also Known As:
- Protur Biomar Gran Hotel Sa Coma
- Protur Biomar Gran Hotel And Spa
- Protur Biomar Gran Hotel & Spa Sa Coma, Majorca