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“wonderful experience....”

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Balance Hotel Reads Health & Wellness
Certificate of Excellence
Gloucestershire
1 review
“wonderful experience....”
Reviewed 14 June 2013

Reads Hotel & Spa is the perfect place to relax and unwind in the most beautiful environment. Everything was perfect with top quality staff, food and facilities. There are bikes available for the active and various classes to attend if you want to. The spa is top-class and the pools are just lovely. The meals are off the highest quality with ample choice for both meat eaters and vegetarians. The staff and family make you most welcome and cater for all your needs. I can't wait to go back ....

Room Tip: I stayed in room seven which was very spacious and has a lovely terrace
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  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrissieW13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Buxton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013

GOOD GRIEF, did the last reviewers actually stay at the same hotel as the one we have just returned from?? To call it more of a hostel is quite frankly an insult to the lovely Read family and their wonderful staff. As for animals "roaming" 3 lovely cats and two very cute little dogs they are so well behaved as they are "family" pets and never once did we see ANY of them enter the restaurant. We ate in the restaurant or by the pool every night night without eating the same dish twice and we were told that Chef would prepare other dishes on request (the sea bass was perfectly cooked), it's not a huge menu but that is because everything is freshly prepared. As for the Spa the prices are on a par with any other hotels around the world.The hotels lovely location is not restrictive in anyway, Simone helped us hire a car for 3 days and also recommended some restaurants. We could have also ordered a taxi, but as we enjoyed the ambiance of also eating by the pool we never took that option. We had a lovely honeymoon and Reads met all our expectations and will return again WITHOUT hesitation.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank roma001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReadsHotel, General Manager at Balance Hotel Reads Health & Wellness, responded to this review, 24 June 2013
Thank you for your kind words. Unfortunately we are faced with unpleasantness from time to time. We do not know who this particular client was or even if they stayed at Reads. However, receiving your kind comments reminds us of who we are and really what Reads does offer. We are delighted that your visit to Reads was so enjoyable and very much hope we will welcome you back for your first anniversary, if not before. Warm wishes from all the Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 May 2013

I have read the previous reviews about this hotel - all quite positive but this my experience was somewhat mixed. The hotel claims a five star rating which it most likely gained because of its spa facilities and pool. We found the hotel to be more of a hostel than a hotel, very outdated and past its sell by date. Its restaurant menu was very limited , the public areas were poorly-decorated with grecian themed frescos, tired sofas and stained wicker chairs.The rooms were probably nice fourteen years ago but they have not been updated since-the bathroom facilities were only just adequate and the well-worn towels made the whole place feel grubby (hairs from previous occupants in the showers and baths didn't help). The animals that roam the hotel may make other travellers feel 'at home' but they are not a welcome addition to the restaurant.
The hotel, if booked through a trek or spa company , is probably reasonably priced and bikers may feel it's a good location to tour the island. Similarly the spa facilities were good for someone looking for that type of holiday and , if reasonably priced, then I would probably recommend it. Honestly, it all depends on what you're looking for and it is relative to what you are paying for your visit- for an individual traveller expecting five star luxury on parr with five-star resorts in other areas of Mallorca then look elsewhere. The location is restrictive as there are no restaurants in the local area and the hotel staff were unable to offer any suggestions for eateries in Palma or other more 'touristy' areas.
The owners were friendly and the staff were pleasant but the hotel needs a lot of reinvestment to bring it up to the standard that it markets itself as .

  • Stayed May 2013, travelled with family
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Helpful?
5 Thank Charlmagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReadsHotel, Owner at Balance Hotel Reads Health & Wellness, responded to this review, 24 June 2013
The reviewer has indulged in some gratuitous unpleasantness particularly when writing the hotel is more of a hostal than a hotel.  Reads has its unique style which is neither outdated nor past its sell by date.  Readers of the review should access the website and view the reality.  As to the numerous complaints not one of them is based on fact and all are unjustified. Specifically the hotel's two small dogs are trained never to enter the restaurants and never do and there are numerous restaurants in Santa Maria and the surrounding towns.
 
Vivian Read. Owner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 29 May 2013

A lovely family run hotel with great accommodation, food, ambience and facilities. We stayed a week and came away very relaxed and rested... Just what was needed! We were made to feel very spoilt and although the hotel it deserves 5 stars we were also treated as part of the 'family' - both Mr and Mrs Read (owners of the hotel) made time to talk to us and make us feel 'at home' and very welcome. So much more than your average hotel!

Stayed May 2013, travelled as a couple
Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaCrosse
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2013

This is a wonderful facility, truly first class. The service, staff were efficient and very friendly. The food was outstanding. We spent time with the owner Mr Red and he could not have been more cordial and very funny.
The grounds are beautiful as are the flowers. If anything may need a little more attention to manicuring-trimming.
My wife is very cleanliness conscious and was well pleased.
We highly recommend the Read and have already rebooked for next May.

Room Tip: Bring a couple of good books. Great place to relax and be sure to spend a day or two in La Plama, gr...
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jake H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rumford, Rhode Island
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 May 2013

I have stayed at Read's the past two years for a cycling vacation. It is located perfectly for that activity but more importantly, all aspects of the experience have been fantastic. From the very friendly and accommodating staff, to the wonderful rooms and spa and finally the outstanding restaurant, I would wholeheartedly recommend this facility. With their new chef from Budapest and a healthy dose of Mr. Read himself patrolling the place to ensure satisfaction, Read's simply cannot be beat. I will be back next year!! Try it!

Room Tip: Have enjoyed room 2 in the main hotel and room 26 in the annex!
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  • Stayed April 2013, travelled solo
    • Value
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Helpful?
1 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southam, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 April 2013

You could just tell that the family who owned the Hotel cared when you walked through the door. from the attentive receptionist who wanted to check our room as they were still serving breakfast when we checked in top the happy staff from cleaners to manager. Big Comfortable room and Bathroom. Great restaurant food and light lunches or menu Del Dia by the pool at lunchtime complimented with superbly chosen local wines. The Spa was perfection with three treatments by three different girls who were polite and friendly and very very good at what they did. Ok maybe some of the decor is last decade but so what. People are what make hotels and Simone and Her dad have got what it takes. Great dedication and we hope to return.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 99PMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Balance Hotel Reads Health & Wellness

Property: Balance Hotel Reads Health & Wellness
Address: Carretera vieja de Santa Maria Alaro s/n, 07320 Santa Maria del Cami, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Santa Maria del Cami
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Santa Maria del Cami
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Balance Hotel Reads Health & Wellness 5*
Number of rooms: 23
Official Description (provided by the hotel):
Reads offers the ultimate chill out experience. Enjoy the 650m2 Vespasian Spa offering heated indoor pool with hydro-therapy jets, jacuzzi, thermal circuit steam room; sauna; laconium; ice cave; foot reflexology podium and 5 experience shower. Treatment rooms and a couples suite offer a full range of ESPA and Vespasian Signature treatments. Open all year, this privately owned, luxury hotel with just 23 rooms and its own vineyard, is just 20 minutes from the city of Palma. The Hotel has two restaurants both with outdoor dining terrace. An outdoor pool, tennis court and dedicated cycling centre add to the many activities available onsite. ... more   less 
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Also Known As:
Reads Hotel And Spa
Reads Hotel Santa Maria Del Cami
Reads Hotel Majorca
Balance Hotel Reads Health & Wellness Majorca/Santa Maria Del Cami

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