t1m13's review has got it exactly right about the food, it is accurate and I couldn't agree more. We too were sent here from the Cay Sun Beach (please see my separate reviews), we stayed only one night and went back thanks to Tom the excellent Cosmos rep.
When we arrived at 11pm, we went in through the reception which looks lovely with Moroccan lanterns- but that is the reception of the Iberostar and is far superior to the one we were sent to. The Cay Sun reception was closed.
The hotel room was spacious, clean, had a balcony with a fabulous view. The tap didn't work.
At 11pm the restaurant was closed (apparently it doesn't have a phone according to the receptionist so she couldn't call to ask them to stay open a few more minutes for us).
We went out to find somewhere to eat as our flight had been delayed and there was nothing open- we found a sports bar which was closing, the lovely lady sold us water, wine and Pringles, if it hadn't been for her we would have had nothing.
The sports bar is in a shopping centre which we went to the next morning to find some breakfast- but there was nothing there, most of the units are empty, there is a supermarket and the sports bar and I think you can hire a bike.
We ended up going back to the hotel and we asked the receptionists where we could have breakfast.
They told us we could go to the restaurant so we did.
Good points: the staff kept the tables cleaned. No one asked us for a room number or if we were all inclusive which we weren't, so no hassle. The bread was fresh.
Bad points: the coffee comes from a machine and tastes of chemicals. The orange juice comes from a machine and tastes of washing up liquid. The food is left under warming lamps and not properly cooked- raw on one side and overcooked on the other. The eggs were like rubber.
And of course, worst of all, if there is a fire or someone chokes or is taken ill- there isn't a phone to call for help in the restaurant!
We had heard the restaurant had recently been closed for health and safety reasons.
The pool looked clean but when we tested it, it was freezing cold.
If you like taxis, buses, long walks, lousy food and are content to sit on the balcony for your entire holiday, then by all means please stay here.
If you don't.........you have been warned!
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- Also Known As:
- Cay Beach Papagayo Hotel Yaiza
- Cay Beach Papagayo Lanzarote/Yaiza