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“Casa de Hilario” 4 of 5 bubbles
Review of Casa de Hilario

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Casa de Hilario
Ranked #1 of 5 Hotels in Yaiza
Barnoldswick, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Casa de Hilario”
4 of 5 bubbles Reviewed 5 April 2014 via mobile

Excellent Casa in Yaiza. Great room and excellent breakfast. Good restaurant next door and a great location for exploring Timanfaya National Park. Lovely breakfast terrace and lounge for the cooler evenings

Stayed March 2014, travelled as a couple
Helpful?
1 Thank MargaretNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Hereford, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 29 January 2014

We booked into the Casa de Hilario as we were willing to pay extra for a boutique hotel in a quieter part of the Island. Very pleased at our choice of Yaiza, as it is on the edge of the volcanic National Park and the Restaurant beside the hotel was one of the best on Lanzarote.

We arrived at the hotel at about 9pm, the turning was not signed and the couple directing us to the hotel missed it. We were met by Miranda who, whilst very pleasant, spoke very little English. She basically gave us the keys, told us to lock the gates and left. There was virtually no information provided in the room and no contact details in case of emergency, either in the main house or in our suite. The only person on site in the morning is the cleaner and 'cook' who spoke virtually no English and had to call the owner for everything.

In terms of the suite, on first appearance it looked very pleasant, although our bedroom window looked out onto an access road and barrier (within 3 feet), used in the morning by the staff. We were unfortunate with the weather, it was very wet and quite cold. The bedding was thin and inadequate, fortunately we had a small electric heater which took the chill off the room. I know other older residents were cold and we ended up giving them our heater as their need was greater! The hairdryer failed and poured out smoke. The bath jets did not work and the plugs had no chains. We had a bath one night and I had to use my Swiss Army knife to get the plug out! The TV was operated using 3 remote controls, one of which had flat batteries, so we were left with German channels or Al Jazeera (actually a very good service). The steps up to the bath are made of shaped lava blocks and, whilst stylish are uncomfortable and hazardous. I would definitely say they are a trip and fall hazard for older adults. As has been mentioned in other reviews, the mattresses are thin, hard and uncomfortable. My wife had poor sleep and finished the holiday tired and with a backache.

We eventually met the owner when he provided the new hairdryer. His responses were as follows:
1. If you wanted to contact him his number was on the electric barrier (thin) at the entrance to the property! (Which you would never see as the barrier goes up when you enter the property)
2. The room was not provided on the basis it has either a bath or jacuzzi (no sign of this in the room or from our very good agent).
3. Instructions for the tv could not be provided as it would require 3 thick manuals (as opposed to 2 thick holidaymakers). His guy did eventually set the boxes for English but it took him 45 minutes and new batteries!
4. He didn't have time to provide basic information in the room as he was too busy doing his tax returns!

The owner initially attempted to charm us but when actually asked to provide a service he was much more interested in deflecting the issues and avoiding responsibility.

The breakfast was quite basic. Cereals, fresh fruit, cold hard boiled eggs, mini croissants (often burnt) and cheeses. Milk, cups, glasses, plates etc are locked away during the day and is inconvenient. I have had much better in 3 star hotels or B&B's at home and abroad.

On the plus side, the upstairs lounge in the main building is very comfortable and has great views, perfect on a cold and windy day. The internet access is good and fast.

Our overall impression was that this is a very pleasant property very poorly supported. One gets the impression of maximum profit for minimum input with the primary focus on the Casa De Yaiza. For this money you could rent a very attractive 4 bedroom house with your own pool, access to your own kitchen and provisions with none of these restrictions. I would not recommend this as a place to stay and will not return.

Room Tip: Go somewhere else!
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  • Stayed January 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Dave Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-England
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 22 March 2013

I had originally booked Casa De Yaiza but when a friend decided to join me I asked if we could have a twin rather than double room, so we were offered Casa de Hilario. The room was good, beds very comfortable and a stylish bathroom. Staff were around in the morning to serve a good breakfast then clean the rooms, but the rest of the day staff only appeared if someone was booking in. This suited us fine. The location is great - good views out over the lava fields (although I must admit that Lanzarote does not score well on views as such!) and on the edge of the village. A torch is useful for the walk to and from the village at night, as there is no pavement and very little street lighting. We ate one night a Casa De Yaiza, the food was very good, service a little slow but none the worse for that really - food was clearly being cooked to order and not pre-prepared. Yaiza itself is very quiet in January, although we were lucky enough to catch a classical music concert in the town hall. A car is probably essential but, then if you don't want to stay in package tour land that's a price worth paying. A good hotel, as long as you don't want to be fussed over (which we don't).

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank fromliverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 20 March 2013

Arriving at Casona De Yaiza we were somewhat taken aback to discover there had been a mistake with our booking and the junior suite we had booked in the hotel was reserved for us on the week following our holiday. There was "no room at the inn!"
All might have been lost as we were filled with disappointment, however Jose Amigo, the owner of the hotel, came to our rescue. We were not the happiest of customers to have to deal with as I had spent a long time carefully selecting somewhere at which to celebrate our 40th wedding anniversary. The selection process was based on finding somewhere quiet, different (this hotel certainly fitted the bill as it is filled with beautiful artworks and its bedrooms appeared to reflect this artistry in their fixtures and fittings) and with a small restaurant where we might dine in the evenings.
So, with heavy hearts we were taken to Casa de Hilario. We were shown the junior suite there and were a little under-impressed, probably because it just wasn't what we expected, but eventually we agreed we would stay there. I'm glad we did. The junior suite was decorated in an oriental style with a huge mural upon the wall behind the bed. The furnishings were simple, but adequate and the bathroom was attractive with mirrors (none of which seemed to be the right height for me, but maybe I need lifts) beautiful paintings, two colourful,ceramic basins and a large, very effective, shower. Lighting was adequate, though not great if one wished to apply make up! The bed, for me, was too hard, but it was an enormous bed and I know others would probably be delighted to discover a hard bed. All in all the room provided all that one needed and was an attractive environment in which to sleep. Opening onto the terrace it was delightful to walk out and sit beside the pool, often feeling you were the only guest at the Casa.
Breakfasts were excellent. Cereals, yoghurt, orange juice, tea, coffee, toast, bread rolls, pastries, fruit, cold meats, cheeses, salmon from Uga, jams, eggs and I believe you could have these eggs cooked on request. Everybody seemed to be tucking in to breakfast each morning and there was no shortage. It was a serve yourself affair, but that is what one would expect in a small, rural bed and breakfast or hotel. Particularly if you've read about it before your stay!
The lady who looked after the rooms and breakfasts was lovely. I only wish my Spanish had been up to conversing with her properly.
There is a lovely sitting room upstairs where one can go and sit and a terrace upstairs that gives you excellent views over Yaiza. The pool is heated, but I would have liked to see it slightly cleaner. I expect that it may have become a little grubbier more quickly because of the heating. There are only five loungers by the pool, but there are two at the front of the property and two on the upstairs terrace and there is also plenty of concrete seating in the courtyard as well as chairs and tables on the front terrace.
We loved the peaceful environment, we loved the island of Lanzarote, we enjoyed our visits to the restaurant at Casona de Yaiza (delicious food). We were still a little sad we didn't have the room we booked, but we had a tremendous holiday.
Thank you Jose for looking after us and trying so hard to make up for our initial disappointments. I feel sure will will return again to Lanzarote.
The Casa de Hilario is great for those who wish to get away from it all. It is a very peaceful place to stay and in a far more picturesque area than the coastal resorts of the island. We toured throughout the island of Lanzarote which is an absolute delight. I certainly recommend the island to any budding artists (visit the Caesar Manrique foundation and other Caesar Manrique "buildings" and be inspired), serious walkers and cyclists as well as sun worshippers will all love this island I am sure.

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paddydepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mold, United Kingdom
Level Contributor
241 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 10 January 2013

Stayed here 11 nights and can highly recommend it. Rooms are quirkily decorated with oriental artefacts. Breakfast is a simple affair but if you are nice to the maid she will fry you an egg. There is a bodega next door if you want to eat and drink without driving. There are also a couple of other restaurants in the village including one at the sister hotel - Casona de Yaiza.
Yaiza is an excellent base with lots of walks and things to do nearby but could be boring for youngsters and partying types.

Room Tip: Room number 7 is a standard room but probably has one of the best views.
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  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Largesarge1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milan, italy
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 bubbles Reviewed 30 December 2012

rooms are pretty, all of them different, well restored property, with taste, little nice pool, good position, decent breakfast, pretty common spaces - all in all is value for money - we'd recommend it

Stayed August 2012, travelled as a couple
Helpful?
1 Thank silkroad91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 22 November 2012

My wife and I stayed here in November for 10 days, using it as a base for a walking holiday. It is a very relaxing place, but as other reviewers have pointed out, it is basically a B&B, so don’t expect full hotel facilities. It is a very good base for activities around the island, but you will need a car.

We tended to have breakfast and go out until mid afternoon (there are plenty of great walks on the island and places to go) and then come back to chill out before going out for dinner. There is a nice restaurant next door (La Bodega de Santiago), but check it’s opening days. It is closed Sunday evenings and it closed for a fortnight towards the end of our stay, but this was for a pre-Christmas break. There are a few other restaurants within 10-15 minutes walking from the Casa de Hilario, the best one in our experience being the one at the sister hotel, Casona de Yaiza. There are many more restaurants within a 20 minute car drive. There is a really nice place for lunch and/or coffees/snacks only five minutes’ walk away. Head into Yaiza, after the petrol station and on the right hand side as the road swings right at the junction. In the artisan shops building. Open every day except Sunday.

Breakfast at the hotel is a very good cold buffet, with cereals, ham, cheese, fruit etc and fresh bread and pastries. Eggs will be cooked to order if you ask for them. It’s good fun if you don’t speak Spanish, trying to make the very nice lady who prepares the buffet understand what you want. After five minutes of chicken noises and wing flapping, we got there and had a good laugh in the process! There is a good-sized terrace for eating outdoors and plenty of room inside if the weather’s not too good.

There is a nice lounge upstairs in the main block and other outdoor terrace areas and a small pool. There is a plentiful supply of teas (and sachets of decaffeinated coffee) and a kettle left out all day in the breakfast area, such that you can make tea at any time, but there is no milk provided, and no access to any fridge, so UHT milk is the order of the day, which you can get from the supermarket. Also, get some ice if you wish to chill your own drinks.

The rooms vary a lot. There are rooms in the courtyard, which are single storey and tend to be quieter and a few rooms in the main block. The downstairs rooms can be noisy if you have nocturnal guests above you! The light from the outside illumination can be a bit bothersome in rooms overlooking the breakfast patio, as the curtains are made from thin and light material. This outside illumination seems to go off at around 3.00am, but there is still quite a bit of ambient light.

Rooms vary in size and seem to be a combination of twin beds next to each other and smaller, single-mattress double beds. It is pot luck as to which room you get, but the earlier you get there, the more likelihood there is of a choice. If you have a specific request, let the hotel know and they will try accommodate you. If you don’t like your room, let Jose (the owner) know as soon as possible and he will try to change it, but of course if the hotel is full, there is little he can do.

Water pressure for showers was good. We had no hot water one morning, but they fixed the issue quickly when notified of the problem. Just tell the breakfast lady (even if you need a dictionary!) or Jose.

Internet access is excellent, but it has a relatively short wireless range, due to the thick walls of the building. There is a good signal in the lounge, breakfast buffet area (and downstairs bedrooms in the main block), so it’s easy to pop over to the lounge and make contact with the outside world if you really need to!

Whatever anyone may tell you, the hotel is really easy to find. Coming from the airport on the LZ-2, just take the 2nd exit signposted to Yaiza from the huge roundabout you come to after passing Uga. Follow this road into town, past the supermarket on the right. In 100 yards or so, you’ll come to a junction, where you filter right at the stop mark (the main road continues on, bearing left). You go past a garage on the left and then look out on the right for a roundabout sign about 200 yards further on - the entrance road for Casa de Hilario is directly opposite, (just before the sign for restaurant La Bodega de Santiago). If you go past it, just carry on and go round the next roundabout directly ahead and come back.

The hotel is just ahead and there is a barrier across the entrance. At this point, you hope that someone is there to meet you, as if not, you can’t get in! There is a phone number to ring printed on the barrier, which worked fine for us, and someone came over within a few minutes. It’s a bit of a pain that you can do without after a long journey, but it’s not the end of the world. To try and avoid it, you can let the hotel know your scheduled arrival time, but there is no way you can be accurate with this, so there seems little point. It does make sense however, to confirm direct with the hotel the date and your scheduled flight arrival time, such that they know to expect you and someone will be ready to come over when you call from the barrier. You might even get lucky and someone will be there when you arrive!

In summary, a very nice informal relaxing place in which to base yourself in Lanzarote.

Room Tip: Courtyard rooms are quieter. Light can be bothersome on the two front-facing rooms.
See more room tips
  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank St0ney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa de Hilario

Property: Casa de Hilario
Address: Calle Garcia Escamez 19, 35570 Yaiza, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Yaiza
Amenities:
Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Yaiza
Price Range (Based on Average Rates): £
Hotel Class:3 star — Casa de Hilario 3*
Number of rooms: 7
Reservation Options:
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Also Known As:
Casa De Hilario Hotel Yaiza
Casa De Hilario Yaiza
Casa De Hilario Lanzarote/Yaiza

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