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Review of Villa Remos

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3 reviews
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Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Corralejo, La Oliva, Fuerteventura, Canary Islands

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
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English first
English first
English first
Chris N
Fremington, United Kingdom
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Disappointed! ”
Reviewed 14 January 2018 for a stay in November 2017
people found this review helpful

Never booked anywhere that didn’t have a review on TripAdvisor and now I know why!!
Booked this through TripAdvisor too (which was fine) but the villa is NOT!!
Would have been 1star if it wasn’t for the location of villa and outside space.
location right on the coast next to a fairly nice beach with soft sand and 10 mins walk to the sand dunes.
Pool and outside patio area nice and although the pool isn’t massive it was clean and warm(after we put heating on!)
A nice 20mins walk into town along coast path.
Turned up to no heating in pool
Villa was smelly and didn’t seem as if it had been cleaned/used for a while.
Very basic inside with tiny kitchen area which was lacking basic tools etc.
Downstairs w/c broken, no tv, no instructions for safe etc.
Although after ringing the management he was brilliant and tried to sort everything out and even showed me downtown area in his car( if it wasn’t for him we would have moved!!) he also brought a brand new tv in.
To be fair although all basic the beds were comfortable and we made the best of our week, but I would recommend this property to surfers or travelling groups not family’s as it’s in need of modernising/updating.
After contacting agents on our return they weren’t interested in giving any kind of compensation even though the issues I addressed were acknowledged they told me to go through atol to complain!
Would not recommend !

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Nov 2018
We would like to take this opportunity to thank you for taking the time to complete feedback for Villa Remos.

We are concerned to have received negative feedback. This must have been a disappointment to you, please accept our sincere apologies. We very much appreciate that you have taken the time to make us aware of these issues as all feedback allows us, the owner and agent the opportunity to continuously improve our villas and services. The owner and local agent have been made aware of the situation.

We will continue to work hard to ensure that all aspects of the Agni Travel experience meet our customers’ needs. We hope you will consider returning to Agni Travel in the future and we will be more than happy to assist you in booking another villa.

Best regards

Agni Travel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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