I came to the Riu Tres Islas with my boyfriend for a weeks stay and booked through Thompson on a package deal.
On arrival at the hotel we were greeting with cava and our suitcases were brought to our room for us. Disappointingly we were given a room with a view overlooking the carpark and not the sea. When we rang reception to see if we could change, they said we could upgrade for €40 a night, which we thought there would be no point for this expense.
The staff are very friendly and helpful if you need anything. However one thing that was irritating was that when we got to dinner that first evening, no one had told us you have an assigned table for the duration of your stay at dinner time. We were advised on arrival we had a 8.30pm sitting however were not told that you had to wait to be seated. This was rather embarassing having to be moved to another table after we had sat down. They should tell you this on check-in when they give you a seating time. There is also a 6.30pm seating time which we would not have been happy with as this is far too early for us.
The food is brilliant and we couldn't fault it. Plenty of choice and we had no complaints at all. Everyday we found something we liked. Lots of different pasta and sauces, salad, meats and veg. Plus breakfast had everything you can imagine.
The posh restaurant Krystal can be booked twice during your stay and we went once. There are 12 tables and you have to book through reception. The meal was nice however there is absolutely no atmosphere at all, everyone is silent or whispering to one another. If there was some music in the background it would have made the meal so much more enjoyable. It was a nice change from the main restaurant to break up the week however we didn't feel the need to book for a second evening.
The pool area is lovely however there needs to be more umbrellas. Plenty of towels down with no one sitting there but we always managed to get 2 sunbeds but just struggled to get an umbrella. When we did get one it wasn't very stable and it blew on top of us cutting my boyfriend's big toe and i had a huge scratch down my foot. Can't help the winds in Fuertaventura!
The jacuzzi is lovely and we tended to stay to the left of that nearer the front on the sand. There are always free beds down there with a bit of shade.
The location is a bit out of the way. The walk into the main strip of Corralejo is just over an hour if you walk the road way. If you go the rear of the hotel and walk to the left on the beach this takes longer however is a nice walk (this is a nudist beach though). There are a few bars and restaurants in Corralejo but it's not that lively. We went into Corralejo a few times and to the market which was a waste of time - one of the worst markets I've probably been to.
There is a bus service every half hour which takes 2minutes and costs 1.40€ each one way. If you walk down where a half built building is, there is a small shopping centre with normally a band playing and a few places to drink - great atmosphere!
The only downside to the hotel that we found is the sham arrangement of having a room to change in if you have a late flight. They do not allow late check outs. We went to get a room at 3.30pm to get ready as the coach left at 5.30pm. We thought this would leave us with more than enough time to get ready and then to sit and have a drink before the coach. No chance of that, as we were told they only had 6 rooms available and they were all occupied and there were 4 other couples/families ahead of us in the queue. We were told just before 4pm that a room was free. We then had to make our way to the 6th floor with our suitcases and realised the lift only goes upto the 5th floor. We then had to carry our cases up another flight of stairs. The room was filthy and still had a few things in and dirty towels all over the bathroom. This had clearly been used by a couple and not cleaned prior to being used by guests who needed a shower before leaving! I jumped in the shower and as soon as I got out and my partner got in, we had a call from reception asking how long we were going to be as people were waiting. This is not acceptable and we then rushed to get ready. The hairdryer also overheated whilst i dried my hair and cut out which made it even more stressful. Why can't they just allow people with late flights to have a late check out and use their own room? It just seemed a bit ridiculous and we were very hot and bothered rushing around.
Apart from the last day, we had an extremely pleasant stay. You can't really fault the staff and the hotel itself. But note that the wifi is extremely poor and only works in the reception area - they really need to have this throughout the whole hotel and pool area.
I would say this hotel is suitable for anyone - families, couples and younger couples. We are in our mid-late twenties and thought it had everything we needed. I would definitely recommend it to anyone looking for a pleasant stay in Fuertaventura.
- Official Description (provided by the hotel):
- * Located 5 km from Corralejo * Renovated in summer 2007 * 5-storey building * Situated on Grandes Playas sand dune beach * 5 km from various shops * 35 km from the airport * 300 m from a bus stop ... more less
- Reservation Options:
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- Also Known As:
- Riu Palace Tres Islas Hotel Corralejo
- Riu Palace Tres Islas Corralejo
- Hotel Riu Palace Tres Islas Fuerteventura/Corralejo