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“Excellent hotel, superb beach and fabulous staff” 5 of 5 bubbles
Review of Hotel Riu Palace Tres Islas

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Hotel Riu Palace Tres Islas
Ranked #10 of 46 Hotels in Corralejo
Certificate of Excellence
Hampshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent hotel, superb beach and fabulous staff”
5 of 5 bubbles Reviewed 21 October 2010

We have just returned from a 10 day trip to this hotel and feel compelled to let you know how great it is here. Staying within the sandy shores of national park is MUCH nicer than Corralejo town. The hotel has been refurbed in the last few years so all very clean and modern. We paid for a junior suite as we had a toddler with us and he slept in the adjoining room. This is well worth the extra cost!

The junior suites are in the middle of the hotel with the glass balconies, the senior suites are on the ends with the mega balconies. The view from all sides of the hotel are superb, so don't get hung up on paying for a sea view. The 'back' of the hotel overlooks another long stunning beach looking out to Lanzarote and is actually a better view although more windy. Taxi into Corralejo is about 8 Euros. Every single taxi driver is grumpy and they are strict on limits of 5 (incl driver) in the car, so a toddler on the lap can't squeeze in with 4 people for instance.

Corralejo town is cute in the harbour area though don't expect any old town tapas. There is absolutely no culture at all in Corralejo, although its not as 'kiss me quick' as some people make out. The beaches are small although good enough for a paddle, but this is where the marina and ferries are, so water is not best. I would be disappointed at booking a hotel with a beach in Corralejo town, knowing the Riu hotels on the beach were 5 mins away.

Food at the hotel was superb from morning til night. Breakfast is a free for all with unbelievable choice, dinner has two sittings 6pm and 8pm with top quality food and wine. The majority of guests are over 50 and they dress for dinner which is rather nice to see (we're in our 30s and early 40s so more casual, but that was fine). I would say 80% of guests were German, the rest Brits. Although there were not many children there (about 6-8 in all) they were treated beautifully (particularly by the Germans) and of course in Spain kids are welcome everywhere. There are plentiful good quality high chairs and the cot bed they supplied was better than the one I have at home.

There's 3 pools, two big ones and a small knee high kiddy one - all a bit cold, but 'lovely once you're in'! There's also a spa pool. There's plenty of sunbeds in varying locations, i.e on sand, in shade, pool etc. Also lots of umbrellas and fresh beach towels every day.

The beach is wonderful, super sandy and perfect for kids. Some days the surf gets up and the tide runs in pretty quick! All the sunbeds on the beach are for hire at 3 Euro a day plus 3 for the brolly. They are not owned by the hotel. There's a beach bar/cafe on the beach which sells great fresh food, big baguettes, fish etc. All this is about 100 m from the hotel, so you can wander back easily.

All staff were great from the hardworking kitchen and waiting staff, to the pool bar and chamber maids who left chocolates on the bed! In the hotel foyer are about 6 shops, one little store with chocs, papers, snacks, toys, smokes, toiletries etc (although there is a perfectly good supermarket at the entrance of the hotel road, much cheaper) and also shops with fabulous shoes and clothes although rather expensive!

If you have kids, its great, you can get everything you need, plus there's a daily doctor in residence for two shifts if needed.

Every night there is entertainment on the terrace which was very pleasant (for 30+ and kids). But it really was good quality, ABBA tribute, tango dancers, singers, acrobats etc etc.

We cannot fault anything apart from the fact we went with Thomas Cook. Rip off airline although the staff are lovely because they have to make up for everything else. The PSP players on board (7.50 to hire!) are useless as the volume does not go loud enough to hear anything! We had to pay £30 to ensure we sat together as as family (despite paying over £2.5k for the holiday). The plane was shocking, on the way out it developed a fault and we had one night in Gatwick so arrived late. The subcontract to a dubious airline called Almera. However we only dealt with TC on the flight, so you just have to keep cool! Beware, if you fly home on the Wednesday lunchtime flight, there are about 8 TC flights leaving Fuerteventura in a small window. It took us an hour and half to check in and go through security due to the queues at the check in desk. And they ARE v strict on the weight limits too.

Aside from Thomas Cook (who are totally rubbish from their website, to customer services to the fact that TC and TC Airlines are separate companies so you have to deal with two companies with questions and a never answered customers services number).... the hotel is wonderful. I will definitely go back but hopefully with another airline!

Do go to this hotel if you want to put your feet up and relax, even with kids. You won't be disappointed.

  • Stayed October 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frosties16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (471)
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English first
London, United Kingdom
1 review
3 of 5 bubbles Reviewed 15 October 2010

First and foremost I cannot speak highly enough about the staff and the level of service they provided, they far exceeded the limitations placed on them by the hotel management.

If you feel like being institutionalised, this is the place for you!!

We opted for half board as the hotel is a 10min taxi ride away from town, website said half board for dinner only, not an issue, big breakfast, fruit for lunch, relaxed dinner.

Don’t do it!! It wasn’t until we got to the hotel and I read through the brochure in the room, that I realised what a mistake we had made.

This is a 4 star hotel, I have never in all my holidays been told that we would be allocated a table in the cafeteria for the entirety of our stay. And to add insult to injury, there were 2 sitting a night, 6.30pm and 8.30pm.

On our first night we went down at 9pm for a relaxed dinner, by the time we had finished our starters, they were already clearing down the buffet and getting ready to go home. The noise levels from the waiting staff clearing tables at break neck speed was deafening. Forget relaxed romantic meal and a bottle of wine, scoff it down as fast as possible and get out of there as quickly as you can.

There is another option to dine in the alternative set menu restaurant, but there are 15 tables and 300 rooms in the hotel so you have to book in advance!! Food there is excellent and I have to say, almost too quiet in there, they could do with some low level classical music being played in the background. Unless you don’t mind getting intimately involved with the next table’s conversation.

Other that that, we had a very relaxing time by the pool, and went for long walks along the public beaches as far as the eye can see, view is amazing, walking along the sand dunes feels like being on the set of Laurence of Arabia, minus the nudists of course!!

if you fancy a great meal in town, head down to Sombrero on the beachfront by the ferry port and try the house specialities they're amazing!!!

  • Stayed September 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NICKGINSBERG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skelmersdale, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 12 October 2010

Set overlooking a lovely beach, about 10 miles long, 3 or 4 miles outside Corralejo.
The official rating is 4 star, but I think it merits 5 stars.
Room was huge, with a great view and well furnished. We were lucky to get free upgrade but all rooms would be very high standard. Food was buffet with loads of choice. Service excellent. Good entertainment nightly. Downside, a bit too far to walk into town and back but good bus service and taxis. I would be happy to supply more information.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank di dixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 October 2010

My wife and I have just returned from the Tres Islas having stayed there for 11 nights. It was a super hotel in a fantastic location - surrounded by amazing white beaches and crystal clear blue seas. We stayed on the fourth floor and had an amazing sea view - nothing better than sitting on your balcony having a glass of wine listening to the sea! The food in the hotel was great and I would say caters for everyone's taste. Understandably and as expected, the restaurant becomes very busy at breakfast time. Drinks are expensive!! On our first night, 2 glasses of wine, a beer and a JD & coke - 27 euros!! As a result, many guests seem to buy their own drinks and go back to their rooms. As mentioned in previous reviews, the entertainment is very poor!! There is a group that perform every night and I have to be honest and say, that if this group were performing on Britain's Got Talent (or the Spanish equivalent), they would receive three 'buzz's' very quickly!! The singing is just awful - so bad, it makes you laugh! :-) Some advice is to get a taxi into Corralejo town centre (about 5.5 euros) and enjoy a few drinks near the harbour or in the Music Square. Here, various music and entertainment acts perform - great fun to watch and enjoy the atmosphere. The pool area was nice and as usual, our German friends have maintained their dominance of the best spots. The hotel staff were so friendly - the best that I have experienced - very friendly! In summary, a super hotel if you want a relaxing break with fab views!

  • Stayed October 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HuggyWrexham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 September 2010

We got to our hotel,staff was very welcoming and very friendly.The room was very high standard with the beautiful veiws.We enjoyed our stay at the hotel as the staff was very helpful and very pleasant.Food was the best ive ever had ,which i stay at many different hotels and different places around the world,yes i booked again for next year and cant wait!!!!.The beach and pools were very clean but with the germans always putting their towels on the sunbeds, at early hours of the morning was very unfair to any one else.This was the down-side ....But then that goes with selfishness and greed and have nothing to do with the hotel and everything else....

  • Stayed September 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kazy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 September 2010

My partner and I stayed here for a week recently, we had a very spacious spotlessly clean room with a sea view, staff were very helpful and courteous, food good and lots of choice.
Plenty of room on the huge beach which was rarely crowded (except on Sunday when a lot of the locals and their families arrived) and if you want that all over tan, go up to the end of the beach near the sand dunes...
Entertainment was pretty dire to be honest, apart from two evenings when we had a Riverdance tribute and on another evening we had a Tango performance, they were very entertaining but every other time there was a three piece band that sang the same old songs every night.
Bear in mind that you do have to get up very early to get a sunbed by the pool. The Germans start marching about at sunrise and get their towels down there first. So we thought well if you can't beat them join them. Not all of the sunbeds have a parasol with them, and sometimes you do need a bit of shade from the strong sun. We did notice that some people had put their towels down on the sunbeds and not used them all day, which to us was a little selfish.
However, if you can put up with the small negatives it is a lovely hotel to stay in and we did have a relaxing break.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BusterandBluebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 25 September 2010

If you want great weather, rooms with a view, the best beach in Europe and a great array of food then this place is for you. It is total serenity in this place and would definitely would go again. If I was to improve the hotel I would make it all inclusive, provide more evening entertainment, redecorate the main restaurant and perhaps provide less fried food in the evening. The breakfast is fantastic and the fresh fruit juices made on the spot are a nice touch.
Perhaps a bit too German but you can't have everything

  • Stayed March 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CuyChactado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Palace Tres Islas

Property: Hotel Riu Palace Tres Islas
Address: Avda Grandes Playas | Corralejo - Fuerteventura, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Phone Number:
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Corralejo
#5 Family Hotel in Corralejo
#6 Romantic Hotel in Corralejo
#8 On the Beach Hotel in Corralejo
#8 Luxury Hotel in Corralejo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Riu Palace Tres Islas 4*
Number of rooms: 372
Official Description (provided by the hotel):
* Located 5 km from Corralejo * Renovated in summer 2007 * 5-storey building * Situated on Grandes Playas sand dune beach * 5 km from various shops * 35 km from the airport * 300 m from a bus stop ... more   less 
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Also Known As:
Riu Palace Tres Islas Hotel Corralejo
Riu Palace Tres Islas Corralejo
Hotel Riu Palace Tres Islas Fuerteventura/Corralejo

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