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“Oasis Dump as”
Review of Oasis Duna Hotel

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Oasis Duna Hotel
Ranked #30 of 45 Hotels in Corralejo
Nantwich, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Oasis Dump as”
Reviewed 4 August 2014

If you like extremely rude/unhelpful staff, lots of cockroaches, filthy rooms/bedding/towels, a stinking toilet and bathroom, broken/dangerous furniture, uncomfortable/back breaking cot beds (rather than proper beds), then this is the hotel for you. It's only saving grace are the excellent pools and slides for the kids; but you can never get sunbeds because the hotel staff never intervened to prevent people from 'towel' reserving them the night before. This place is an extremely generous 2 star at best, and the ropey clientèle (in the main) reflected that.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Cozworthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director General at Oasis Duna Hotel, responded to this review, 3 September 2014
Dear Customer,

I'm sorry that your holiday with us have not been good for you. I assure you that we will improve in everything that you said.

Thank you very much, greetings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (499)
Date | Rating
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English first
Perth, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 August 2014

Located at top end of resort, so away from most of noise. Although was kept awake both Fri nights til 4am with noise from nearby hotel. Short walk to 2/3 supermarkets... Complex itself good, found salt water pools strange & they didn't get warm enough for me to go in past my thighs. We were in superior room... Bathroom like a swimming pool after 3 showers. 1 bath mat absolutely hopeless.... My mattress had more lumps than a camel... Did say to rep...still waiting a reply.... Met people who had paid extra for superior room on arrival as there room was so bad.... Went one day and paid for breakfast..hubby deffo got value for money... Just the usual stuff tho...

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thursolass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 August 2014

Just returned from 2weeks! Only positive is location. Plenty negatives, starting with reception staff-unfriendly and unhelpful. Our party was of 3 adults, one child. One bedroom rooms cater for 2 adults, 2 children. Beds of poor quality and no comfort. We asked to change rooms and were told to come back later, which we did, then to be told they were fully booked and to come back following day. Each time there was a different member of staff who was not interested in helping. We did however get a fold up bed for our eldest son which was still unsuitable. We realised quickly we needed to make best of what we had.
Rooms- shabby with cracks all over for the cockroaches to get in! Bedding had holes in and were changed twice in 2 weeks! Beds very uncomfortable due to mattress quality. No air con but we did have a fan already in room which was left on through the night.
Recommended to ask for spray from maid to reduce cockroaches from getting in.
TV payable! Free WiFi 9am-12, poor
Pools were always full and sunbeds are far from plentiful. We preffered the beach!
Overall, hotel needs updating and some staff need some customer service training.
Definitely would not return as unsuitable for my families needs.
Lots of great restaurants nearby. Recommend Little Italy.

Room Tip: Choose another hotel!
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Corralejo hotels

Bury St Edmunds, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 August 2014

Had a quick week here with the kids in Feb half term. Advertised as having day and evening entertainment for the kids but not much happening. Pools are nice but accommodation is basic. Extra charges for TV, safe and Wi-fi. Half board food was just ok, we did eat out a few nights as some nice restaurants on the strip. Head to the end of the beach round by the jetty, sit on the wall and listen to a guy playing guitar, nice..

  • Stayed February 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank kyddfamilytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director General at Oasis Duna Hotel, responded to this review, 3 September 2014
Dear Customer,

It is a pleasure to read that our service has seemed right to you.

apartments are being renovated, but at the rate the current economic situation allows.

The low price of our stays justifies a small charge for the facilities you mentioned like TV, safe and WI-FI.

Thank you very much, greetings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwickshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 July 2014 via mobile

The hotel was nice and clean the rooms are basic but clean an beds made and towels changed twice in a week there was no air con but you will find it most the same on the island there are fans and you can hire some as well
The weather was very hot (so pact lots of sun cream) the pool are sea water but so clean and alway full my children love the pools the slides
The pool bar was very nice food and drinks were good and a good price happy hour twice a day them guys work there socks off
Retro bar top end of town is a must good food good drinks family welcome very friendly
make sure you go to your welcome meeting as this is where you find out about trip and all other stuff
We went on some trips we went to lanzarote for the day it was a must boat over and then take round by coach (air con) then we also went on a jeep safari with zig zag what a day we didn't stop laughing from start to finish they are so funny you get to see and learn so much what an island

Stayed July 2014, travelled with family
Helpful?
11 Thank Maggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 July 2014

Our second visit to this hotel and it was better this time than last. We stayed in block B5 which was nice and quiet but still near the pool area. The pool area has been improved, some kids slides added but the water is salty so be prepared. You can get TV and Wifi at an extra cost, we didn't bother. A fan was provided in our room although some guests said their rooms didn't have one. The microwave was slightly impractical being above head height and quite weighty to lift down. Maid service was almost every day so regular towel changes and never ran out of loo roll :-)
The entertainment team were fantastic, Zolo and Adi (Je vous n'oubliez pas) and really helped create a fun atmosphere and break the ice with other guests. Only saw one evening show of theirs (Explosion)on our last night and enjoyed it, can't comment on the other nights. Happy hours too at the pool bar 11-12 and 4-7pm great value.
At this end of the street you are right next to the waterpark, a great crazy golf course and a market twice a week if that's your thing. It's also near to the Retro Bar which I'd recommend to anyone. Great food, great staff, great value plus a singer every evening. (Wendy Walker amazing).
Other great food at Little Italy and the Parilla Grill. Look out for Mad Mick's quiz at Rosie O'Grady's.
We will definitely return to this resort and hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
7 Thank Dave-Wendeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014

When we arrived after long journey only had one receptionist so took ages to sort room. The room was very basic not as described in brochure as superior accommodation. The pools were really good my daughter enjoyed being in them.pool areas were good if u managed to get a sunbed. Food ok the sweet section was poor. Entertainment in the evening was rubbish. Overall the holiday wasn't cheap expected better quality wouldn't go again.

Room Tip: Lower number away from entertainment area else noise till late
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank yvette r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oasis Duna Hotel

Property: Oasis Duna Hotel
Address: Avda. Maxorata 2, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 45 Hotels in Corralejo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Oasis Duna Hotel 3*
Number of rooms: 350
Official Description (provided by the hotel):
The Oasis Duna apartments - Hotel is located in Corralejo (Fuerteventura). With an extension of 60.000m2, is a large tropical garden with a massive pool area and an expansive sun terrace. The large common areas with bars, restaurants, recreation areas, theater and beautiful gardens are ideal for relaxing and enjoying the holidays. The complex has 340 apartments, all equipped with kitchennette and bathroom, as well as furnished balcony or terrace. Its location is ideal, located just 50m from the main street and 900m from Corralejo beach. The Natural Park of the Dunes of Corralejo is located at 2km and the airport at 38km. It also has other touristic attractions around it, such as ACUA water park at 200m, El Campanario Shopping Center and Las Plameras Shopping Center, wich are 400m away. The one and two bedroom apartments, and especially the children's pools and slides, make this complex an ideal place to spend the holidays with your family. ... more   less 
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Also Known As:
Fuerteventura Oasis Dunas
Oasis Duna Corralejo
Hotel Oasis Duna
Dunas Fuerteventura Oasis
Oasis Dunas Fuerteventura
Oasis Duna Hotel Fuerteventura/Corralejo

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