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“Excellence Everytime”

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Gran Hotel Atlantis Bahia Real
Ranked #5 of 45 Hotels in Corralejo
Certificate of Excellence
GreenLeadersGold level
Reviewed 17 July 2012

My wife and I stay here every 2 weeks whilst on business.
From the moment we step out of our car, we are greeted by our names, welcoming us back.
Check-in is fast as all documentation is prepared prior to our arrival.
Our Suite is always immaculate and very luxurious.
Breakfast has so much variety for all tastes and needs. Fresh fruits and juices make it very special from the usual.
We have stayed there on holiday too.
The views are spectacular, the gardens immaculate.
A pleasure to stay at in this little paradise.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
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3  Thank Bhikhu V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded 31 July 2012

Dear Guest,

We wish to thank you for your review published on Tripadvisor and are very delighted that you always had a pleasant stay at the Gran Hotel Atlantis Bahía Real.

Further, we are happy that the Ocean View Suite as well as the garden areas and the gastronomy were at all times to your total satisfaction.

We appreciate your continued visits at the Gran Hotel Atlantis Bahía Real and are happy that we make you feel as at home.

We hope to see you soon again here in Fuerteventura.

Best regards,
The General Manager

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1,025 - 1,031 of 2,217 reviews

Reviewed 17 July 2012

Have just returned from our week in this splendid hotel. Room 310. It is our second visit in two years, and well worth it. Other reviews will give you all the information you need, some good and some not so good.
Our view is that this Hotel is the probably the best in Fuertaventura. From the moment you enter, you know your in a special place. Everything is perfect, rooms, food and service. Our only problem would be with ancient plastic sun loungers on the beach, they do not belong here. Otherwise.........PERFECT. We look forward to our next visit

Stayed: July 2012, travelled as a couple
5  Thank Dickireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded 19 July 2012

Dear Guest,

Thank you very much for taking the time to share your feedback on Tripadvisor.

It has been a delight to welcome you for the second time at our hotel and we are very honoured to hear that you and you family always relish your stay to the fullest. Furthermore, we are happy to know that the gastronomy, the service and the rooms lived up to your expectations.

Further, we would like to thank your for your suggestion regarding the sun chairs at the beach. Unfortunately we can not change them, because the beach furniture in Corralejo is standard, due to the rules of the Canarian Islands Beach Governing Bodies.

Once again we wish to thank you for your loyalty and hope to welcome you for the 3rd time at the Gran Hotel Atlantis Bahía Real.

Kindest regards,
The General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2012

Gran Hotel Atlantis Bahía Real G.L

(MY OPINION) .

ROOMS
rooms were lovely and had fantastic sea view ,we were initial booked into a side sea view but paid extra €20 per night to upgrade to sea view room 233 as our first Room was right at the end of the side sea view block .the room had really large bed and lovely pillows that we ordered of the pillow menu . Well stocked mini bar with everything in .white fluffy dressing gown with slippers.toiletries included shampoo ,conditioner ,bath foam ,body lotion,sewing kit,shoe horn and shoe shine ,comb,toothbrush and tooth paste and shower cap.i requested a iron and ironing board and was allowed it for the week no charge .we were close to the lobby so we were able to get free wi fi on iPad .
Loads of storage space .we slept every night with the doors open as we felt very safe on this resort.

POOL
the pool is enclosed in centre of the resort so you couldnt see sea or anything but which was very nice with nice loungers and pads ,with a smaller heated pool and a larger unseated pool which was still ok not freezing.i do agree with a previous traveller that the waitresses don't come round enough do offer refreshments .one thing my partners and I noticed was that no one was ever on hand to help with parasol s and beds ,the towel man didn't come out to help with anything .they life guard was nodding off behind his sun glasses lol ,luckily nobody was drowning .Good selection of mags and books round pool.the pool bar made amazing sangria with strawberries and banana's in.we were partial to a few jugs .

FOOD

the buffet restaurant was really good and did differant theme nights ,the fish night was amazing ,huge prawns etc.Breakfast was fab ,with fresh orange juice which is rare in any hotel these days and smoothies.we went on a half lard basis ,which was enough considering we normally go on a all inclusive basis .one thing we did notice though was water wasn't complmentry not even a bottle on arrival .






(MY PARTNER OPINION)

This was a very ordinary hotel could possibly be judged as 5star , just , however with a bit of effort could be so much more. The biggest problem. . . . . The Management ! !
The majority of the summaries on trip advisor are very accurate and if you read them you will get a good understanding of the hotel and it's surroundings, as we did.
Why I say the biggest problem is the management is because they read all our comments , take the best out of them as you will see with their replies and totally dis regard the negative lol lol , we had a really good laugh about it, you will to if you read them.

This hotel could genuinely be up there with the best of them, good location, nice and quiet away from the main town but close enough to walk to if you wanted. (about 20 mins along nice beach path).
Great food no need to eat anywhere else but in the buffet restaurant as they have a really good well prepared selection. Only downside is the tables with the best views of the sea are not in use. Great Management decision there boys and girls ! Nice little outside area though which is pretty and quite romantic.
The pool area is good, no sea view but you will understand why when you go as the wind drags the sand almost everywhere. I would go as far as to say this has been very well thought out and should not be seen as a negative. It is clearly an either or situation you either want to relax in relative comfort or you want sand up every crevice , or orraaphis imagine able lol.

As I said read other peoples reviews they are accurate. Where this hotel let's itself down is in the things that could so easily be corrected if the management took on board the comments. . . It would not be a bad idea if they started with the simple things like water. Charging for water around the pool area is not good if you are genuinely a 5star hotel. Charging for tea and coffee in a room is not good if you are a genuine 5 star hotel. Hope your getting the picture this hotel likes to charge for everything. The other thing you will find is the towel attendant does like to disappear . . " back in 5 mins " ... His sign says. Half hour later. . Just help yourself.
Other things that could do with tweaking , breakfast time doesn't start until 8 so anybody wanting to start early forget it . We hired a car and couldn't go anywhere until 9 o'clock big no no .

These really are small things which if the management heeded could truly go along way to making this a hotel to remember rather than one of the also ran type. We have travelled all over the world for short break holidays , long haul one week and two week but I would say we have seen better in all categories
so at present would not return.
MANAGEMENT YOU ARE LETTING DOWN YOUR STAFF AND THE HOTEL. TAKE ON BOARD THE NEGATIVE COMMENTS AND DO SOMETHING ABOUT THEM RATHER THAN GLOATING WITH YOUR HEADS UP YOUR . . . . . .

Room Tip: high floor sew view
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  • Stayed: July 2012, travelled as a couple
    • Value
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9  Thank thesunrooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded 18 July 2012

Dear Guest,

First of all we would like to thank you for taking the time to post your review in Tripadvisor.

It is very gratifying for us to read that you and your partner had pleasant holidays at the Gran Hotel Atlantis Bahía Real and that you particularly liked the room and the marvellous sea view from it. Further, we are happy that you appreciated our pool areas and especially enjoyed our cocktails at the Beach Club Las Palmeras. Our biggest aim is to provide a perfect service, therefore is our service staff always available to serve you drinks at the pool and at the beach, as well as the towels attendant and the life guard.

As the gastronomy is very important to us, we are delighted that you found the quality and variety of our food to be excellent. Regarding the room service, we would like to let you know that the service of food and beverage to your room has an extra cost, as in all hotels around the world.

It’s true that we serve breakfast from 8:00am to 11:00am. As a waterfront vacation hotel, our clients prefer to enjoy the sunrise in their rooms with amazing views to the Atlantic Ocean and to the Islands of Lobos and Lanzarote; and to have breakfast later on. If a client desires to have breakfast earlier than 8:00am, we can arrange a full breakfast in the hotel guest room.

Once again we thank you for your suggestions; of course our management will take them into consideration. We take guests’ feedback very seriously into consideration as it helps us achieve our main goal, to ensure customer satisfaction.

Kindest regards,
The General Manager

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Reviewed 13 July 2012

Just returned from a week here with my daughters. The hotel is stunningly, appointed, superb attention to detail, very courteous and attentive staff wearing local dress; we could not have asked for more.
I rang in advance to request a quiet room (we had a sea view junior suite) and we had a room very close to the spa. Other reviewers have suggested that the walk to the pool/restaurants from this part of the hotel is a disadvantage but for us, we saw it as a bonus. It was beautifully quiet and we had an interrupted view of the beach/sea out to Lobos & Lanzarote.
The spa facilities are beautiful, well kept and very tranquil; the outdoor pool area again well maintained and very attractive.
Breakfast - masses of choice, including a fresh juice bar; we also enjoyed the poolside restaurant at lunchtime. My only gripe was that we ate in the hotel on the first night, having arrived late and when reviewing our bill at the end of the stay, we were charged 142 Euros for the 3 of us. Although, we could have eaten all we wanted, we were tired and ate one course each. I felt that this had not been well explained and there was no evidence anywhere of prices.
As we were not on half board, we had always intended to eat out in the resort. We found a few great places to eat; a couple included in separate reviews. If you only eat out once, don't miss El Andaluz - superb. Corralejo is a good 30-40 minute walk. I didnt particularly like the resort (very touristy) but it was a lovely walk along the beach in the evenings. Taxi return to the hotel was about 3-4 Euros.
We used the hotel shuttle bus to go the beach - definitely worth a trip. if you walk for 5- 10 mins past the crowds, you are rewarded with glorious white sands and the bluest water (and v few people)
This hotel is a special place, we returned feeling very relaxed, healthy and rested; I would definitely return.

  • Stayed: July 2012, travelled with family
    • Value
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4  Thank hkbessex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this reviewResponded 17 July 2012

Dear Guest,

Thank you for your comments published on Tripadvisor.

We are very delighted to read that you and your family spent wonderful holidays with us and that particularly our service was to your satisfaction. Further, we are happy that the room you asked for lived up to your expectations and that you enjoyed the amazing sea view from it.

It’s a pleasure that you had a relaxing time in our Spa Bahía Vital, trying out all the wellness and beauty facilities we offer. We are glad to hear that the breakfast buffet and the Beach Club Las Palmeras were to your special liking.

Regarding the price for the dinner, we would like to let you know that we charge Euro 45,00 (tax included) for adult for the dinner at the buffet restaurant “La Alacena” where we offer a wide choice of national and international plates as well as show cooking with fresh pasta, meat and fish dishes. Our prices are in line with the quality we offer and with other 5 star hotels in the Canarian Islands. Further, our clients have the possibility to reserve their room in advance on a half board basis at a special price. Next time just ask our staff, they will be happy to inform you about our rates.

Finally, we thank you for recommending our hotel widely and it would be a pleasure to welcome you once again at the Gran Hotel Atlantis Bahía Real here in Fuerteventura.

Kindest regards,
The General Manager

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Reviewed 12 July 2012

where do i start, the whole package was first class just amazing, the attention to customer care in every area was fantastic, i spent 6 days here and came away truly spoilt. Everything was perfect, reception the staff wear traditional canary clothing, the young chap took us to our room, what a walk, what a beautiful place, every member of staff says olla as you pass, the gardens are spotless, the rooms omg ! we only stayed bed breakfast - which was amazing, we ate lunch by the sea beautiful....... and then theres the spa. and outside whirpool, you must go and see i cant explian how nice this hotel is you will love every part of it, cant wait to go again

  • Stayed: July 2012, travelled with friends
    • Value
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5  Thank tAgirlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

Dear Guest,


Thank you very much for taking the time to share your holiday experiences on Tripadvisor.

It has been a delight to welcome you for at the Gran Hotel Atlantis Bahía Real and we are very honoured to hear that you had an amazing stay with us.

Further, we are happy that you relished the accommodation and the pool and garden areas. It’s a pleasure to know that you fully enjoyed our several pools and wellness facilities at the Spa Bahía Vital.

Furthermore, we thank you for the praise given to our staff. I will be pleased to pass on your comments; they will be delighted to be included in your feedback.

As the gastronomy is very important to us, we are particularly pleased to read that the breakfast and the lunch lived up to your expectations. At dinner you can choose on of our a la carte restaurant, where we offer Japanese Cuisine, Spanish Cuisine and a gourmet restaurant by the chef Charles Caig.

Once again we wish to thank you for your loyalty and hope to welcome you back soon in Fuerteventura and at the Gran Hotel Atlantis Bahía Real.

Kind regards,
The General Manager

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Reviewed 7 July 2012

A stunning hotel with friendly staff and everything you need for a relaxing stay. The spa facilities were beautiful with a great range of treatments, pool and gym. We had four treatments in a week which were wonderful - highly recommend the bamboo scrub. Prices were about €60 -€90 and there was a discount on morning appointments when we were there. The aloe treatment worked a treat on my friends' sunburn. We used the gym everyday and went to the aqua fit, gap and total body classes which were all really good - hard work but excellent! Everywhere was very clean. The food was delicious. Would highly recommend and would go again - and I never say that! One thing I thought was really impressive was the accessibility for wheelchair users I have never seen such a well designed hotel with a no fuss approach.

  • Stayed: July 2012
    • Value
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3  Thank Jerrythemouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

Dear Guest,

Thank you for your feedback posted on Tripadvisor.

It is a pleasure to hear that you and your partner fully enjoyed your stay at the Gran Hotel Atlantis Bahía Real and especially appreciated the quality of our gastronomy.

We are delighted to hear that you relished our pools, the gym as well as the cleanliness of all the areas in the hotel. Further, we are happy that you enjoyed the beauty treatments in our Spa Bahía Vital and that the aloe treatment helped to calm your friend’s sunburn.

In particular, we thank you for your recommending our hotel widely and we hope to see you both soon again.

Kindest regards,
The General Manager

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Reviewed 21 June 2012

Spent a week at this hotel and enjoyed the whole experience. Stayed in a junior suite sea view room on the ground floor. The room was massive and such a huge bed, balcony was also enormous. The room was spotless and cleaned to a high standard every day. Location of room was fab, walked right out to the luxurious pool area. 2 pools and a kids pool, unfortunately couldn't use the main pool as was freezing cold, but may improve in the warmer months. The pool bar/restaurant was lovely and thank you so much to Guyo (barman) for his wonderful service and complementary olives and crisps. The staff were all lovely and polite and the spa area was brilliant, even though you had to wear compulsory showercaps and uncomfortable spa shoes. The breakfast was always delicious and so many things to choose from. The restuarants are open on a rota basis but each morning at breakfast you can find out the next 3 days info. We stayed on bed and breakfast basis and my only negative point would be the 1 time we ate at the buffet restaurant for dinner. We arrived late on our first night so didn't want to travel into town, had the buffet at about 10pm. The food was average at best and at the end of the week were very disappointed to see it was 45 euros per person especially as we only had 1 plate each. We didn't see any prices beforehand but i would recommend always going into the town centre for evening meals as the local restaurants are amazing. Would definitely recommend this hotel though and would stay again.

  • Stayed: June 2012
    • Value
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    • Rooms
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    • Service
7  Thank Kellyminelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Dear Guest,

Thank you for your feedback posted on Tripadvisor.

It is a pleasure to hear that you enjoyed your holidays at the Gran Hotel Atlantis Bahía Real and that you especially like the amazing sea view from your suite.

We are delighted to hear that you relished the hotel installations, such as the Spa Bahía Real and that you appreciated the gastronomy offered in the different bars and restaurants Moreover, we thank you for the praise given to our friendly staff.

In reference to the pool, we would like to let you know that they are heated during the whole year. But due to the weather, sometimes the water can feel colder.

We wish to thank you once again for feedback and look forward to welcoming you again at our hotel.

Kindest regards,

The General Manager

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Additional Information about Gran Hotel Atlantis Bahia Real

Address: Avenida Grandes Playas N 103, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Phone Number:
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Corralejo
#2 Spa Hotel in Corralejo
#2 Family Hotel in Corralejo
#2 Romantic Hotel in Corralejo
#4 Luxury Hotel in Corralejo
#5 On the Beach Hotel in Corralejo
Price Range: £154 - £348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Atlantis Bahia Real 5*
Number of rooms: 242
Official Description (provided by the hotel):
This 5-star Grand Luxe hotel is located in Corralejo (Fuerteventura) directly on the beach front with impressive views of the neighboring Lobos and Lanzarote islands. The hotel offers bright, spacious accommodation decorated with different styles. WIFI free of charge in whole hotel. It features 2 outdoor pools surrounded by lush tropical gardens, 6 restaurants, a cocktail bar and a spa with 3.000m2. The restaurants serve a range of international à la carte or buffet-style cuisine. Enjoy the best Japanese food in the "Yamatori" Restaurant, the finest products from Spain in "Las Columnas" Restaurant and the gourmet restaurant "La Cúpula" under the guidance of chef Carles Gaig. Guests can dine on the restaurants' terraces with sea views, amongst gardens or by the pool and there is also a lobby bar. With a privileged location over the waters of the Atlantic, the Coco Beach Lounge & Club is the perfect place to enjoy a variety of gastronomic experiences and cocktails. The Coco Beach Chill Out features Balinese beds and personalized services. The Spa Bahía Vital has a hot tub, sauna and offers a range of treatments, including massages, wraps and hydrotherapy. There is also a gym with state-of-the-art equipment, fitness classes and a personal trainer available. The hotel's beach includes free sun beds and umbrellas. ... more   less 
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Also Known As:
Gran Hotel Corralejo
Gran Hotel Atlantis Bahia Real Fuerteventura/Corralejo

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