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“wonderful” 5 of 5 bubbles
Review of Gran Hotel Atlantis Bahia Real

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Gran Hotel Atlantis Bahia Real
Ranked #4 of 46 Hotels in Corralejo
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“wonderful”
5 of 5 bubbles Reviewed 18 July 2014

My husband and I came back a week ago from an incredible week in this hotel. We stayed in a double room with a view to the pool area. The room was very good and very comfortable. It was actually bigger than I was expecting. The breakfast was delicious. Plenty of fresh juices and fruits and anything you want to eat is available there. I loved the fact that the breakfast was going until 11 am, so there was no need to wake up early to eat. The pool and beach areas are beautiful and pleasant to be. The food was delicious!! We did all our meals at the hotel and the price was good (especially comparing to London). I recommend the paella negra at the lunch restaurant and also the japanese restaurant for the dinner. Most of the nights we had our dinner at the room, which worked perfectly for us. The service was excellent!! All the employees were very polite, always smiling and very helpful. The reception was always very efficient. We asked their help to rent a car for the next day. We wanted a Jeep and it was not that easy to find on available. They did a few calls and were able to set everything for us. They also gave us a list with some tips which guided us on where to go in our road trip around the island. I'm pretty sure that the great experience we had was indeed related to the service provided in the hotel.
We had a fabulous holiday and if we come back to Fuerteventura again we'll indeed stay in this hotel.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RenataMGN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this review, 22 July 2014
Dear guest,

Thank you for taking the time to write such a complimentary review on your recent stay with us at the Bahía Real.

It is a pleasure to learn that you spent a marvellous holiday with us and had a lovely time in our hotel.
We are delighted to find out that you particulary appreciated the generous size of your room, the tasty breakfast and the pool and beach area.
You have also highlighted the excellent gastronomic offer we display in our hotel, in fact we take great care in offering our guests a wide array of delicious dishes ranging from local fresh fish and seafood to a saucy stake and mouthwatering desserts. You will find everything you wish for in our restaurants as we cater for all tastes and preferences. If you are looking for a unique atmosphere then we do recommend to not reserve a table at any of our a la carte restaurant, the paella you tried is one of our specialities in the restaurante “Las Palmeras Beach Club”, this restaurant is open for lunch and has an open air terrace facing the pool and indoor space with a marvellous seaview.
Roomservice is available 24 hours a day and we are glad to hear you made good use of it and were satisfied with the excellent service we provided.
Also it is a great reward for us to hear that our staff was very helpful which contributed to your memorable holiday experience. They do indeed go out of their way to find solutions for everything and most of all they do it not just because it’s their job but because they care about your wellbeing and confort.

Since we strive to maintain and continuously improve our high standards, such positive feedback is an excellent motivation for us.
We are looking forward to your next visit and as always we will offer you our best service with a heartfelt smile.

Kindest regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL
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1,963 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (482)
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English first
London, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

We stayed here for one night (for my birthday) and had an excellent time. having only been one night i will sum up what i found at the hotel as best i can.

We arrived at around mid day - reception area was spotlessly clean and equally beautiful, reception was friendly and we were greated with a glass of cava - our room was also ready on arrival which wasnt expected. towels for the beach are supplied without deposit and the room safe is also free

the room was spacious, had a large flatscreen tv, music system (take cds!) and a lovely bathroom complete with slippers and dressing gowns. plenty of free toiletries inc: shampoo, conditioner, shower gel, moisturiser- also toothbrushes and toothpaste, a sponge, combs, shoe polish sponge, shower caps and a emergency kit (which was a sewing kit, complete with nail file and plaster)

we paid for a lateral sea view, and on first glance was a little disappointing...... you could see the sea but via the black rocks rather than sandy beach and the street was directly below - however this soon turned into a plus when we realised that our view had the most sun and sunset - the full sea views would have been in shadow whilst we were still basking on our balcony in the incredibly comfortable chairs!

we didnt use the pool area but it looked tranquil and had comfortable sunbeds. we headed for the beach and then onto the peir that had the lovely white sofa beds and curtains (the beach club) - we paid 30e for 4hrs here for the two of us - space for 3/4 so if there are more of you the price is pretty reasonable and was very relaxing and sheltered from the winds. cocktails 6e and tapas pretty pricy but good all the same. milkshakes were also 6e and were abit naff to be honest.

in the evening we were booked into the 'las columnas' restaurant and it was a real treat..... food was fantastic and flavourful, and the service was friendly - i really couldnt find a fault with the food - i will definitely be returning! we took 2 glasses of cava at 8e but for 18e we could have had a bottle of wine so will do that next time.

the next day we ate in the buffett for breakfast, again nothing to fault. excellent choices (i dont think i can think of anything that wasnt available) and hot tea and coffee.

checkout was seemless and we will return. the only thing i will say is that they charge everything to your room so be sure to check your bills before you sign....... we did check and found a mistake at dinner (though was rectified immediately with no problems) and when we checked out we found someone else had charged their drinks from the beach club to our room (probably a mistake) - they located the signed bill for us, realised it wasnt either of ours and removed it from our bill with no problems.

all in all an excellent birthday celebrated at an excellent hotel.

Room Tip: i always go for a high room - views are nearly always better!
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank star001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this review, 21 July 2014
Dear guest,

Firstly we would like to thank you for having chosen the Gran Hotel Atlantis Bahía Real for the celebration of your birthday and for the time you spent to publish such a detailed review. Feedback like yours is very important to us and is a great way of motivating our staff to keep up the good work.

As it seems you had an excellent start into the holiday right from the beginning and a alltogheter you spent a great time with us enjoying both the room facilties as well as all of our installations inside the hotel.
We are happy to read that despite your initial first impression of the room you finally were very satisfied with the assignment, as the balcony enabled you to enjoy from the sun from early morning til late evening.
All of our rooms offer different advantages, so it is always a good idea to get in touch before arrival with your specific wishes so that we can adjust to them whenever possible.

In reference to the pool area we hope you will enjoy it some other time but we perfectly understand that you enjoyed being at the beach and the Chill Out Beach Club as it does offer you all you can wish for. We also completely agree that the price for the hire of a Balibed is very attractive. We have good range of cocktails on offer to suit all tastes and also there are some little snacks to go with it. For a proper meal its best to head to the Beach Club Las Palmeras where you find everything from sandwiches, to pizzas and our infamous paellas that are a delicious treat.
We took good note of your comments about the milkshake although after checking with our staff we are a bit surprised as nothing unusual was ever reported and we use the best ingredients, with fresh fruit that is on display and you may choose yourself.
Thank you for highlighting the excellent dishes you had at our spanish restaurant "Las Columnas". This restaurant offers a mouthwatering a la carte menú and toghether with our 3 other a la carte restaurants it is an ideal option for that special evening during your vacation.
Concerning the mistake that was made in your bill we are very sorry, this does not usually happen and we take it as an isolated incident. Anyhow reviewing your bill is always a good thing to do as we are all humans and a mistake may ocassionally ocurr. I am happy to hear it was corrected inmediately as we are always very professional in our work. In any case we will be more careful in the future.

Once again thank you for this positive review and for all your kind recommendations.
We are confident that we will see you again sometime and we send you our very best wishes from the sunny Fuerteventura.

Kindest regards,

Javier Tello
Director General
Gran Hotel Atlantis Bahía Real*****GL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

We have just returned from a week in this beautiful hotel. I agree with all previous comments! The hotel is spotless and staff are all extremely friendly. Anything we asked for was provided without any hassle including a late checkout.

The pools are beautiful and the beach well maintained. We opted for the. Balinese beds for most of the time and were delighted when management gave us a free day for my husband's birthday. Plus a bottle of champagne and strawberries!

The buffet breakfast had everything anybody could want. We did not eat in any other on site restaurants as the town is so close and we tended to go in there each evening!

We didn't get as far as the Spa and gym but will do on our next visit!

This was our first time to Fuertoventura and the Gran. Bahia Real and hopefully we will return soon.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Coyne2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this review, 19 July 2014
Dear guests,

Thank you very much for sharing your experience with the traveller community.
How nice to hear that you fully enjoyed your stay with us and emphasize the professional service of our staff and the overall quality of our hotel and installations.
Our team will be pleased to hear your praising words as recognition of their hard work. Thank you for this great encouragement!
It was a pleasure for us to turn your husbands birthday into a very special day, the Chill Out Beach Club was surely the ideal setting for this celebration; it offers an idyllic scenery with a breathtaking view and our mojito specialties as well as our packages including champagne are amongst the favourite treats of our guests.

We hope to have the opportunity to be your host again in the future and encourage you to visit the Spa and gym next time, we are sure you will enjoy them as much as you enjoyed the rest of our services.
Finally we wish to extend our best wishes to you in the name of the whole team of the Gran Hotel Atlantis Bahía Real.

With kind regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

We are coming to the end of a 1 week stay at the Bahia Real and it has been fantastic. We stayed in a double deluxe room and considering it was the cheapest option it was very spacious, we didn't pay for a sea view but could see the sea view from our balcony so we were very lucky. The room and entire hotel was very clean and the staff were very friendly, polite and helpful. The breakfast has lots of variety and we would suggest sitting outside in the courtyard. The spa is fantastic and has a great solarium, the jacuzzi on the rooftop is also fab. Tonight we ate in one of the on site restaurants and it was out of this world, the food was exquisite, great views of the hotel, great service and great atmosphere. The pool bar serves nice drinks and has a nice view of the sea. The beach outside is great and it is good location to get to the Correlajo Waikiki beach and harbour as well as the Olivia beach and sandiness which are a must on a trip to Fuerteventura. We would suggest for a change of scenery to go to the Barcelo Correlajo spa for the day, this is a great spa and very relaxing and reasonably priced for the day with lots of treatments available.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this review, 18 July 2014
Dear guests,

Thank you very much for publishing this excellent review about our hotel during your stay. It is always a big reward for all of us to receive such a good feedback and considering that you wrote this whilst still on holiday we feel specially honoured by your positive comments.
We are glad to find out that you liked the confort and space in your room, as well as the partial sea view from your room and the cleanliness throughout the entire hotel.
Our staff go out of their way to keep our clients happy and their dedication to service truly shows as they are always at disposition to help in making the most of your stay.

As you have highlighted the breakfast consists of a large variety, with many a delicacies on display like freshly squeezed juices, different types of breads, yoghurts, smoothies, local cheese and iberic ham, pastries, eggs in all variation, bacon and sausages, beans and vegetables, just to name a few.
The courtyard is indeed a lovely place to sit and enjoy the first sunlight and the birds songs.
Our Spa “Bahía Vital” invites all guests to come along and unwind, with a great thermal circuit, sauna, hammam and jacuzzi as well as an extensive offer of tailormade treatments for your personal wellbeing and health.

In relation to our theme restaurants, we have 4 a la carte restaurants that serve delicious meals made with only the best ingredients and local produce and we are happy to read that you enjoyed the special atmosphere and the great service you found there.
The beach in front of the hotel is a secluded bay, we are as you say within walking distance of everything, as we are located between the town centre and the National Park of the Dunes of Corralejo.

Thank you for your visit, we look forward to host you again sometime in the near future.

Regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yaiza, Spain
Level Contributor
115 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

This place has to be experienced it's stunning the staff and cleanliness of the place is spot on the rooms are very comfortable and the pool area located in a courtyard style tropical garden is excellent....it's a must!

Room Tip: The suites are stunning
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  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sgt2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Director General at Gran Hotel Atlantis Bahia Real, responded to this review, 13 July 2014
Dear guest,

First of all we like to thank you profusely for choosing our hotel as the perfect base for your holidays. It fills us with joy to find your positive review on Tripadvisor and it surely shows that we did achieve our goal to turn you into yet another satisfied costumer.
Thanks for your lovely comments about our staff and the excellent maintenance of our installations, we loved to read your feedback and hope to see you again soon at your home away from home, the Gran Hotel Atlantis Bahía Real!

Kindest regards,

Javier Tello
General Manager
Gran Hotel Atlantis Bahía Real*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

What a beautiful place for a relaxing holiday, this hotel is stunning, the staff are extremely friendly and always helpful, we never came across a member of staff that didn't have a smile for us. The rooms, bathrooms, pool, restaurant spotlessly clean at all times. At first I was worried there wouldn't be anything for my 3 young daughters (2,6,11) but the kids club was great for them, lots of arts n crafts. The 3 pools were great, especially the one that's 35cm deep as they splashed about in there for hours n I didn't have to worry. However, the pool that is about 4ft deep caused us a problem, I was in there with my children and as we were getting out my 6yr old fell in, I was trying to get to her whilst pushing my 2yr old out who then jumped straight back in, a fellow guest had to jump in and pull her out, the following day management apologized and arranged for a lifeguard (probably should have been there anyway). I haven't mentioned the lovely beach with sun loungers and parasols, beautiful with plenty if rock pools for the kids to find crabs! The spa was lovely, I recommend full body massage!! The only thing about this holiday I didn't like was the constant wind, this is obviously nothing to do with the hotel and u won't get the wind around the gorgeous pool area. All in all great place to stay! You need to see for yourself!!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Livobel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier T, Director General at Gran Hotel Atlantis Bahia Real, responded to this review, 9 July 2014
Dear client.

Thank you very much for your extensive review in Tripadvisor and your comments. We are very proud of you have been found the relax and peaceful your were looking for: Our staff, helpful and professional, minclub service, beach with sunbeds, sunumbrellas and windsprotections...also, referring to the incident, the poolboy was there but the guest was quicker, also on the next days we have improved our service on the pool area. Hoping you will visit us again, we thank you again for your comments.

Kind regards,

Javier Tello
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

We stayed here in a Junior Suite with sea view with a 3 year old. The room was not as big as expected, the photos of the room on the internet are cleverly angled. This meant we did not get the privacy we'd hoped for during the evenings after putting our child to bed in the sofa bed.
There were a few issues early on in the week that surprised me for a 5 star hotel. The first evening the sofa bed for out child was put down, there was no pillow supplied. Instead there had been placed a small scatter cushion from the sofa. Not very pleasant to sleep on from a hygiene or comfort point of view.
The sofa bed was turned into a slim single bed, so only one side put down, this was quite narrow so asked for extra pillows to wedge our daughter into bed as we had expected a double bed for her to sleep in.
There are no tea or coffee making facilities in the room.
Also the towels were picked up wet off the floor and hung back up for the morning. I mentioned this when asking for dry towels, but didn't get an apology, I did get towels very quickly though.
The staff are attentive and very professional. The breakfast was amazing, so much choice.
If you're on the ground floor, make sure you close the curtains when you get undressed at night. If you don't the light from your room will reflect on the glass shielding the beach opposite and your neighbours will see everything.
This is a great hotel though!

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank barney78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier T, Director General at Gran Hotel Atlantis Bahia Real, responded to this review, 7 July 2014
Dear guest.

First of all we want to thank you for your review in Tripadvisor. According to your experience, we just want to inform you that the junior suites are our smallest kind of room for families, we also have the Suite Atlantico with a sitting and a bedroom completely separated, the Suite Bahía with two bedrooms and a sitting room and the family rooms: Two bedrooms interconnected. If you will return and you want to have more space, next time, maybe you can choose one of these we propose. Also our hotel has an environmental policy for the laundry service for towels and sheets, but anytime the guest requires to change, we do it.
We always offer and put, on request tea&coffee facilities in any room, being always the set up prepared in our Suite Atlantico and Suite Bahia.
We are very proud of your comments over our service, staff and facilities.
We hope you to visit us in a close future.

Kind regards,

Javier Tello
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gran Hotel Atlantis Bahia Real

Property: Gran Hotel Atlantis Bahia Real
Address: Avenida Grandes Playas N 103, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Phone Number:
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Corralejo
#2 Spa Hotel in Corralejo
#2 Family Hotel in Corralejo
#2 Romantic Hotel in Corralejo
#3 Luxury Hotel in Corralejo
#4 On the Beach Hotel in Corralejo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Gran Hotel Atlantis Bahia Real 5*
Number of rooms: 242
Official Description (provided by the hotel):
El Gran Hotel Atlantis Bahia Real 5* GL se encuentra situado en uno de los rincones mas bellos de la isla de Fuerteventura, en primera linea de playa, junto al Parque Natural de las Dunas de Corralejo. El nuevo Coco Beach Chill Out es un lugar unico donde disfrutar en sus camas balinesas de un momento de placer y relax sobre el mar. Un rincon especial donde disfrutar de un cocktail en un ambiente agradable y sofisticado con una ubicacion simplemente magica. La nueva playa del hotel dispone de hamacas, sombrillas y paravientos donde descansar sobre la fina arena blanca y sumergirse en las cristalinas aguas con vistas excepcionales a las islas de Lobos y Lanzarote. ... more   less 
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Also Known As:
Gran Hotel Corralejo
Gran Hotel Atlantis Bahia Real Fuerteventura/Corralejo

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