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smartline Playa Park
Ranked #14 of 45 Hotels in Corralejo
Certificate of Excellence
bristol
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Enjoyable stay.”
Reviewed 13 July 2013

After reading varying reviews on most of the hotels in Corralejo, we decided this was probably the safest bet. We stayed in room 212 from 14th-21st June. Was impressed at the size of the apartment. The cleaner came in on a regular basis. We had balcony front and back. Didnt use the back one as it overlooked the road. The tv, albeit old, actually had several English channels. I know we don't go on holiday to watch tv but as the entertainment was pretty dire at times it did provide an alternative. The soundproofing is non existent the first few days were great but then some new holiday makers moved in and it was hard to sleep due to the noise next door. They were not being roudy just moving about as normal. Am glad we were upstairs as it would be awful if we were on the ground floor. Also there is no aircon. So you need to open your windows which you would not want to do on the ground floor.
The food was fine. I even had churros and the helpful waiters aquired choc syrup for me at breakfast. I think that the food could get repetetive if you stayed for more than a week. However, I generally found something to suit.
The bar as others commented on generally only had one member of staff on, which I think is unfair to the staff. Some of the home drinks were not nice. I had a cointreau equivalent and it was vile.
The pool area was nice sometimes it was hard to get a sunbed but you did not get the usual early risers going down to put their towels on the beds as generally the beds were put away and not put out till around 8am. Great idea, why don't other hotels follow that idea.
We used the gym which was large but a lot of the machines should be scrapped. It was nice though to have free weights.The machines that are actually working could do with being serviced as they made an awful noise. A bit of WD40 would probably help.
The hotel is a short walk to the town.

Room Tip: Upstairs rooms will be better for security to open your windows at night to keep cool.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dominobristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermelindo, Director General at smartline Playa Park, responded to this review, 14 July 2013
Dear guest,

thank you very much for your comment on the tripadvisor.

These comment help us to improve the quality of the service.

We hope to see you again here at the Playa Park Club.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Whitstable, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2013

Just returned from a week at Playa Park self catering and wanted to say what a great stay we had. The hotel is very clean with excellent facilities and friendly staff who are always on hand to offer advice or help if needed. We had a ground floor apartment with a terrace leading straight onto the pool area which was great and the maids keep the rooms very clean. I have noticed a few complaints on here about mosquitos but we had a plug in and spray repellent and was never bitten once.....come on guys this is a hot country, just take a few precautions and your be fine.

Corralejo itself is fantastic, loads of cocktail bars and restaurants which make going AI a bit of a shame because your be missing out on such a fantastic choice of food, especially the restaurants down near the harbour. Beach wise, go to the beach near the Rui hotels in the sand dunes..........amazing and only a couple of euros from the hotel on the bus.

Will be back!

Room Tip: Get a room on the ground floor with a terrace.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermelindo, Director General at smartline Playa Park, responded to this review, 14 July 2013
Dear guest,

thank you very much to find the time to leave a comment on the TRIPADVISOR.

These kind of review help us to improve our service.

We hope to see you again here with us at the Playa Park Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 July 2013

This hotel is people friendly as the staff are the friendliest I have ever met. From the moment we checked in Alexandro on reception took care in getting us organised till our very last day and he was working all 7of them! The waiters were all polite and well mannered without exception.
Shaggy, well what can we say ,he was marvellous with all people and the children adored him!
The entertainment for adults could have been better but you can always go out of the hotel.
Samba the barman was terrific, if we were watching the show we would turn round to find he had refilled our glasses for us and he always remembered only to give us half measures as we requested, fantastic guy !! Now to the food, out of this world even down to an English cooked breakfast! All meals catered for all tastes, the chefs worked wonders

Room Tip: Not 322 looks on to a wall but quiet.
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  • Stayed July 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 11LynnE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermelindo, Head of reception desk at smartline Playa Park, responded to this review, 12 July 2013
Dear,
As head of the reception desk I would like to thank you for taking the time to write us a review here on Tripadvisor. Your comments mean a great deal to us as we use your feedback to make sure we keep up to the demands and likings of our customers.
And of course towards our staff it is always nice to hear that people appreciate the work they deliver. Many thanks.
Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2013

after reading some of the negative reviews before we booked we decided to take a chance,and what a brilliant choice wew made.When we arrived we were told they would have to move us to another hotel,the arena, as they had a problem with the plumbing in four of the rooms but only for one night.they arranged for a taxi to pick us up and as promised it arrived at 1o o'clock the next day to take us back.the hotel was better than we had hoped,the food varied and a wide range or cuisine was on hand,the staff were one of the friendliess we have ever have and as said in many reviews the hotel was spotless.they could have done with more bar staff as one person at times was rushed off of their feet but still managed to keep you from waiting for to long.we will definetly go again,it was perfect.thankyou everyone at the playa park club app. sarah and phill.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
3 Thank Phillip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermelindo, Head of reception desk at smartline Playa Park, responded to this review, 12 July 2013
Dear,
as head of the reception I would like to express my gratitude on behalf of the hotel for taking a moment to write us a comment here on tripadvisor.
We benefit from all feedback as we use it to maintain our standard up to the demands of our guests.
Sorry once again for the inconvenience on the first night, but according to your review it seems like our staff handled everything smootly
We are happy to hear you had a pleasant stay here with us.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oldham
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 July 2013

Myself, my husband and 5 year old daughter stayed at the Playa Park from 22nd June - 3rd July 2013 and we all had an amazing stay here. We initially stayed in the 300 block but were moved to room 223 after a couple of days as our room was about to be renovated, but we were compensated for this by being upgraded to all inclusive for a few days.
We thought our initial room was lovely, but our new room was even better, and all equipped with a new shower. We had 3 balconies and the rooms were cleaned well every day.
Our stay was made even more enjoyable by the very helpful blonde belgian guy and the italian guy on reception. Nothing was too much trouble for them, and they were very helpful throughout our 11 night stay. So thanks once again guys.
The food we ate was of a high standard, and the pools and garden were kept immaculately clean.
We went to Flag beach which only cost 3 euros by taxi and is like paradise, and we also went to Oasis park (zoo) which although was a long day out, we found enjoyable, especially the sea lion show.
We enjoyed eating/drinking at The Rock Cafe, La Tasca, Murphys and Talk of the Town, to name but a few.
We would definitely come back to Corralejo and more importantly to the Playa Park Club.

Room Tip: Room 223 was great as it had views facing the pool and got the sun all day on the front balcony.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CazOldham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermelindo, Head of reception at smartline Playa Park, responded to this review, 13 July 2013
Dear Guests,

As head of the reception desk I would like to thank you on behalf of the hotel for
sparing a moment of your time to write us a review.
It is a joy to hear that your family had a great stay here with us.
We are already looking forward to welcome you again here at Playa Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 July 2013

Me and my boyfriend spent a week here from 22nd June-29th June 2013. We arrived at 11pm and 4 other groups got off the coach with us, reception was very quick to check us all in and welcome us. They told us a cold meal had been prepared for us and was in the restaurant, we passed on this because we was tired!

We stayed in room 208, we got alot bigger room than expected! With a separate bedroom to lounge area. The room was lovely and so comfortable, bathroom very big! 3 balconies, one to the front over looking the pool, one to the rear and one for hanging out towels and swimming costumes! Never have i had this before! Beds are singles pushed together but they are comfortable, not hard atal! Our bedroom light had run out within an hour of us being in the room but as it was midnight we just left it and went to sleep, we told the reception in the morning and by the afternoon it had been fixed! The maid was fantastic, considering we was very messy, she would tidy everything so well and make it smell lovely! Balcony would get sun all day round so some afternoons we would just spend time on the balcony soaking up the sun!

Breakfast was great! There is so much choice! Full english breakfast! Even massive chocolate or sugar doughnuts if thats what you fancy for breakfast! Fruit, toast, bread! One morning there was brussel sprouts available, I'm not sure who would eat these for breakfast but everyone to their own!
Lunch was my favourite meal, so much choice, loads of salad and sauces, different meats, pasta, pizza, chips, veg and desserts of fruit, cake and icecream! There is something for everyone and it all tastes lovely and cooked very well!
Dinner was pretty much the same but with different meats, different pasta dishes and different salads prepared. A chef would be cooking a certain meat on the hot plate in front of you. Even though the food was samey it was cooked nicely and there was plenty of choice! You can't ask for much more from a 3 star hotel! If you get bored of the food treat yourself and go and try one of Corralejo's many restaurants, Garden Grill in the main strip is very nice and not pricey atal!

Pool area is so nice! Doesn't matter where you sit you will get sun all day long! You can also get a bed very easily even at midday, so you can lay-in without worrying about going to put your towel out to save a bed! The swimming pools are lovely to cool off in and are not overcrowded, considering during our visit the hotel was fully booked.

Shaggy the entertainment guy is just fantastic! He works very long hours but is always full of energy and so happy! He's not pushy and if you don't want to join in you don't have to! Aqua gym, chase the ace, water balloon throwing, sangria making are just some of the activities he puts on in the day! Even if you don't join in it's just fun to watch as he gets everyone going! Definitely an aspect to the hotel and wouldn't be the same without him!!
Evening entertainment is kids dances, bingo, music quiz and then some different entertainment every night that the hotel has invited in. The entertainment that is invited in is very average! The reggae guy, Michael, was the best! Other than that your not missing out on much! Then if you want to go out to the main strip afterwards Shaggy invites you to go along with him, corner rock is good for live music and flicks is good for the younger generation!

The only thing i found disappointing about this hotel was that on the first night i asked one barman what cocktails they did on the all inclusive and he told me a different number of choices, i choose the traffic light one, it was really nice so i went back up to ask for another one from a different barman and he made me a sex on the beach cocktail! The first barman was the only barman that knows how to make all the cocktails, other than that all the rest only know sex on the beach and as the first barman had a week off while we was there i never got to have the cocktail again! All staff should be trained properly so guests are not left disappointed!!

Flag beach is definitely worth a visit! We walked there one morning, it took about 45 minutes, was very hot and tiring but well worth it! Walk along it, all the way to the Riu hotels because its just lovely!

Plenty of shops and plenty to do in Corralejo and this hotel is well worth a visit, great value for money, relaxing and fun! Don't forget mosquito repellent though, spray it on you every night as you will get bitten otherwise!

Room Tip: Get a first floor room, not ground floor, balconies will get sun all day!
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank holly w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermelindo, Head of reception at smartline Playa Park, responded to this review, 13 July 2013
Dear Guest,

On behalf of the hotel I would like to express our gratitude for the time you took
to write us such an extensive review here on Tripadvisor. Much obliged.
We are delighted to hear you had a enjoyable stay.
I also would like to appologize for the issue with the bar staff , but I can also let
you know that this has been dealt with.
Thank you once again for your comments.
We hope we can welcome you again here at Playa Park in the near future.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Midlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2013

Stayed at this hotel 17th - 27th June. Myself and my daughter (18yrs) had a great holiday.

The hotel is very clean and spacious,

We stayed here on an all inc basis, and cant fault a thing! ... food has a good variety, hot and cold (cold buffet for salads, cheeses, fresh bread ect) (hot buffet for pastas, pizzas, veg ect).

Pools were cleaned every morning and the pool area is kept immaculate!

Staff were friendly and polite, Shaggy the entertainment guy is a credit to the hotel, gets everyone involved and always has a smile on his face!!

Corralejo is a short walk away with some nice bars and little cafes,

Truly recommend visiting Lanzarote markets for the day (an excursion),

Having arrived home, realised we left a ring in the safe so I emailed the hotel and had a swift reply from Alessandro to say it had been found by the housekeeper and it is being sent to me... that's what I call good customer service!

We definitely recommend this hotel for anyone looking for a peaceful break... you won't be disappointed! We will stay here again!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermelindo, Head of reception at smartline Playa Park, responded to this review, 15 July 2013
Dear Guest,

On behalf of the hotel I would like to thank you for your review here on Tripadvisor.
Your thoughts and comments mean a great deal to us as we always try are upmost
best to keep up with our guests demands. So all feedback is very welcome.
We are glad to hear your stay with us was an enjoyable one.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about smartline Playa Park

Property: smartline Playa Park
Address: Calle Lanzarote 4 | Urb de Corralejo, La Oliva, 35660 Corralejo, La Oliva, Fuerteventura, Spain (Formerly Playa Park Club)
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Corralejo
#12 Romantic Hotel in Corralejo
Price Range (Based on Average Rates): £
Hotel Class:2 star — smartline Playa Park 2*
Number of rooms: 142
Official Description (provided by the hotel):
The smartline Playa Park is located on the beautiful island Fuerteventura and is approximately 1,5 km away from the sandy beach. The city center is nearly 20 min. away from the smartline Playa Park. Moreover, the airport is around 40 km away from the hotel. In the restaurant of the smartline Playa Park you can find to each meal a fresh buffet. In the afternoon the hotel offers small snacks. At the pool bar you can enjoy fresh drinks with snacks. In the city center you can find many traditional restaurants and typical bars. The smartline Playa Park offers a gym which is inclusive. You can also play billiard, squash and tennis. Moreover, you have got the possibility to rent a bike at a local rent-shop to discover the island. In the evening you can enjoy the shows in the smartline Playa Park which are performed three days in the week. To receive a massage or use the sauna, you've got to pay a small fee. Moreover, besides the pool the smartline Playa Park offers a separate children pool and a playground. ... more   less 
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Also Known As:
Playa Park Club Hotel Corralejo
Playa Park Hotel
Playa Park Corralejo
Smartline Playa Park Fuerteventura/Corralejo

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