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“Fantastic for a 3*”

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Oasis Papagayo Sport & Family
Ranked #26 of 45 Hotels in Corralejo
Reviewed 29 June 2014

I was here for a week with my 2 best girlfriends, we got to the hotel around 20:30, check in was a breeze, the reception staff are so quick and efficient. She then advised us to drop our luggage in the luggage store and get some dinner as it ended at 21:00. But if you get there later than then don't panic, there is a supermarket on site where you can get food (you also get a microwave, fridge and hob in the in your room so you can have a good warm meal) we had a quick walk round the complex and it looked lovely all lit up at night time, then headed for food, which was lovely (whoever said it was cold and you had to get there first was a fibber we got there just before close and was lovely! We dropped our cases in the room, had the normal quick look around (to find it was spotless and spacious and just fantastic for a 3*) then headed to the club for a much needed drink and chill. The kids disco was just ending when we got there then we watched Men vs Women. Always a good giggle when entertainers get the guests involved! Lauren was by far the best entertainer I have seen. All the children loved her, she even let the children sit with her on her dinner!

So to sum it all up

Food: - Good choice all week, NEVER cold, selection of hot food, salads, bread, then the norm chips and pizza for the little ones.

Rooms and Maid service: - The rooms were gorgeous, spacious and a massive bathroom, beds were rather comfy. The maid service was okay. The towels got changed every other day and sheets got changed once all week. But in all fairness, who changes their sheets everyday at home (even in summer). Us girls were a bit cheeky and took towels off the maids trolley if she didn't change them!

Pools and sunbeds: - Gorgeous pools. All salt water so if you have kids be very careful. The sunbeds were a bit hit and miss. A lot were broken but the ones that wasn't were rather comfy. You never need to get up early and reserve like in some places, plenty of sunbeds for everyone! The music was always good, got me in the mood for partying!

Bars and Drinks: - All bars were brilliant, good selection of soft drinks and alcoholic. If you're a bit of a ponce and don't like strong alcoholic drinks, be sure to ask the bar staff for a small drink.

All in all experience: - Brilliant from start to finish, I would defiantly return!

Hope this review helps!!

  • Stayed: June 2014, travelled with friends
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12  Thank Emma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director de Relaciones con Clientes at Oasis Papagayo Sport & Family, responded to this reviewResponded 11 July 2014

Dear guest,

We are glad you had a good time with us.
Thank you very much for your kind comment, as this encourages us to keep working and improving our service.

Kind regards,


Juan Luis P.
Guest Care Services Oasis Fuerteventura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 28 June 2014

This is a realistic and honest review, hope it helps!

This is FULL-BOARD with cheap drinks ... NOT ALL-INCLUSIVE!!

We paid for 'all-inclusive' but in reality it was regimented meal times (didn't think I needed to bring a watch) 7-10am breakfast, 1-3pm lunch, pool snacks 3-4pm and dinner 6-9pm..That's it!! No snacks all day or later at night after a few cheap cocktails; No brands in-sight (fruit juice was only from the powered-water machine, as were the fizzy drinks(only Limon tasted realistic!)

Food- overall hit and miss, ok for 3* (re-use food in every meal, obviously) few things fresh I.e chicken legs & thighs, fried eggs, fries etc... NO beef all week, pork everyday.

Pool snacks consisted of old fruit, chips from lunch, cubes of pizza & cheap patties. No bowls of crisps in sight even for the kids, ice cream available only at mealtimes.

There is NO Jacuzzi, this is shut off.. do not be misguided like we were.
The 2pools are salt water only-more so than the sea, so bring your goggles!

Don't forget to..BRING YOUR OWN BATH TOWELS...!

After I got out of a cold shower, opened up one of their blue towels with holes in and what brushed off was what looked like dried deodorant..came off the towel so had to step back into the cold shower to wash off!!

Apartment was quite clean (maids do not sweep or clean floor, regardless of any dirt on the floor) bathroom sink was cleaned every other day. Also quite spacious, light and breezy. The key for the door was attached to the biggest piece of chipped plastic, size of a jean back pocket & more... hard to lose! No electronic cards here!

The beds were so hard that I kept waking up through the night due to my circulation stopping ( I am quite young too! ) ...A few others have also commented on this. I think this is standard throughout Spain in a 3*

The water tank is the size of a very small well...so if you like a warm/hot shower more than 4 mins then think again!! Had to keep turning it off to preserve the temperature - stressful, especially so the next person's shower is at least luke warm!

The music just about covered everyone's tastes - good 80s music to Bruno Mars & Katy Perry etc.. No time for sleep on hard sunbeds and Lady Gaga blasting out all afternoon I'm afraid.. hats off to the entertainment team, one in particular like the energizer bunny, don't know how he does it...

Only one place in the day (pool bar) and one place at night (club bar) to get your cheap drinks...queues on average around 8 people in a straight line which ruined the idea of all-inclusive even more!

This place is geared-up for kids predominantly, so everyone up & to bed at 11ish, if you want a drink you can fill your tables up by 11 cut-off and bask in the silent ambience. Therefore very much suited for families.

There is an all-night strip bar adjacent which you need to pass in order to get the the hustle and bustle a good 20min walk away along rocky terrain - so bring your trainers!
-thought this wouldnt be an issue beforehand as I only wore flip-flops.

As one reviewer has said before (which made me laugh) is this place is like the Canarian version of Butlins- I can see the resemblance!

The 2 public restrooms; one downstairs from reception and one by the pool. What can I say... The ladies' smelt like the gents' absolutely awful- couldn't use once whilst there and the pool ones didn't have any light!! I'm sure they were in the same condition, so if you have standards you'd take a mile-long walk eachtime back to your apartment (great exercise)

All-in-all you get what you pay for and this is definitely a 3* nothing more, nothing less.

THIS IS NOT REALLY BEACH HOLIDAY...MORE LIKE BEDROCK (FLINSTONES)

Hotel paradiso? hotel papagayo?

  • Stayed: May 2014, travelled with family
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    • Location
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    • Cleanliness
    • Service
1  Thank Hilary411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director de Relaciones con Clientes at Oasis Papagayo Sport & Family, responded to this reviewResponded 11 July 2014

Dear Guest,

First of all, I would like to say that we are really sorry if your stay in Oasis Papagayo Sport & Family did not covered your expectations.

Regarding to your "honest review":

- Of course we have timetables in ours bars & restaurants, despite being all inclusive service...

- As you can check in our website, after the last refurbishment, the open air jacuzzi in not available anymore. Apologies for the inconvenience.

- About the salt water pool (in fact, is seawater pool), may I say honestly that I prefer it, is more healthy and beneficial for the skin that fresh water with chlorine (where for sure, you need your goggles too...)

- You do not have to bring your own bath towels, I do not know the reason you write that...You have bath and hand towels into your apartment, to use it inside the apartment. If you wish pool or beach towels you can hire them at reception desk under a very cheap price. If you find a defective towel (by a human mistake...), just inform to reception that will send the maid service to change it asap.

- Each apartment has a 30l. or 50l. electric boiler in order to provide hot water. I can assure you that it is enough for two or three showers....Once the hot water is finish the electric boiler takes one or two hours to be hot again...There is the same system in the most of the island...

- Our maids team cleaning the common areas including the bathroom at the reception area and the bathroom in the pool area twice a day.

In any case, we appreciate you comments and, undoubtedly, we will take them into consideration.

We sympathize with you, but feel that maybe if you had reported to us your feelings during your stay, we could have made your holidays more enjoyable.

Kind regards,


Juan Luis P.
Guest Care Services Oasis Fuerteventura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

Was here in early June with my family and I had a lovely time .. We where all inclusive ... food was absolutely delisious. . Apartments where spotless and staff where so friendly .. We where only a short walk from the shopping stip .. I will definitely be going back here in the future

Stayed: June 2014, travelled with family
4  Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director de Relaciones con Clientes at Oasis Papagayo Sport & Family, responded to this reviewResponded 11 July 2014

Dear guest,

We are glad you had a good time with us.
Thank you very much for your kind comment, as this encourages us to keep working and improving our service.

Kind regards,


Juan Luis P.
Guest Care Services Oasis Fuerteventura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Just come back from here and ive never been to a place where all staff where lovely everyone smiled the place itself was boring for me as im a party girl but I would go back the rooms where great the things I found fault with doesn't really matter because everything else made up for it I absolutely fell in love with the big life guard haha an maugel the bar staff was an absolute pleasure to be around got som great staff an im sad to be home

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director de Relaciones con Clientes at Oasis Papagayo Sport & Family, responded to this reviewResponded 11 July 2014

Dear guest,

We are happy you had a good holidays with us.
We thank you immensely for your sincere comment, as this does help us greatly to be able to give an ongoing improvement of quality and service to our guests.

Kind regards,


Juan Luis P.
Guest Care Services Oasis Fuerteventura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014 via mobile

Having stayed in this hotel 3 years ago with a friend I wanted to go back again and take my partner with me as he had never been to Fuertaventura and I knew we would have a fantastic holiday! We stayed for 10 days self catering.. Rooms very big and very clean! Pools fantastic never had a problem getting a sunbed. Staff go out of their way to ensure that your holiday is perfect. We arrived late in the evening and were very tired and hungry but we were told at reception that if we went straight to the bowling alley on site the chef there would cook us something... So we did.. and at 10.30pm dived into a handmade pizza and chips! Hotel is in a fantastic location! 15/20 mins leisurely walk into the town centre and 25mins walk to the main big Corralejo beach (definitely worth it if you don't mind the odd nudist here and there!!!) As for the town... We can 100% recommend the Rock Cafe for an evening of live music and cocktails we went there every night in the end and every night delivered a fantastic performance! Also Waikiki bar on the beach is fab for any occasion day or night. Whilst staying at the hotel we booked a trip to the Oasis Animal Park. This was all done through reception sooo easy and definitely definitely worth it!!! If you're an animal lover and would like to get up close and personal with every kind...then you must go! Overall we had an amazing 10 day break away in the scorching hot sun and once again I would love to go back to the Oasis Papagayo. The staff are a credit to the hotel and the complex itself is beautiful. Don't believe bad reviews on here... Trust the good ones (and there's a lot of them!) and go and see it for yourself!!!!

Stayed: June 2014, travelled as a couple
11  Thank Frandavies69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director de Relaciones con Clientes at Oasis Papagayo Sport & Family, responded to this reviewResponded 11 July 2014

Dear guest,

We are glad you had a good time with us.
Thank you very much for your kind comment, as this encourages us to keep working and improving our service.

Kind regards,


Juan Luis P.
Guest Care Services Oasis Fuerteventura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

Just back from this hotel stayed with my husband and two kids 6 and 3 lovely complex with plenty to do with a great pool for smaller kids staff were brilliant very friendly especially Loren and Victor who were great with the kids food was ok only complaint is the beds were very uncomfortable maybe some new mattress would be in order other than that can't fault it place was spotless. Fabulous beach near by but we got taxis or the bus as it's too far too walk with kids. Hope to return again

Stayed: June 2014, travelled with family
4  Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director de Relaciones con Clientes at Oasis Papagayo Sport & Family, responded to this reviewResponded 11 July 2014

Dear guest,

We are glad you had a good time with us.
Thank you very much for your kind comment, as this encourages us to keep working and improving our service.

Kind regards,


Juan Luis P.
Guest Care Services Oasis Fuerteventura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

just come home from a week at this hotel didnt want to leave it was brilliant , all the staff were very friendly especially lauren and victor our room was very spacious and clean the food was good the pool and bar area were kept very tidy and clean would definately recommend oasis papagayo there was 8 of us 4 adults and 4 children we all enjoyed it would go back tomorrow dont listen to people being negative just go and try it for yourself its BRILLIANT - 10/10

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank mandybarclay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OasisFue, Director de Relaciones con Clientes at Oasis Papagayo Sport & Family, responded to this reviewResponded 11 July 2014

Dear guest,

We are happy you had a good holidays with us.
We thank you immensely for your sincere comment, as this does help us greatly to be able to give an ongoing improvement of quality and service to our guests.

Kind regards,


Juan Luis P.
Guest Care Services Oasis Fuerteventura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oasis Papagayo Sport & Family

Address: Avenida Islas Canarias 19, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Corralejo
Price Range: £53 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Oasis Papagayo Sport & Family 3*
Number of rooms: 381
Reservation Options:
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Also Known As:
Oasis Papagayo Corralejo
Oasis Papagayo Hotel Corralejo
Oasis Papagayo Sport & Family Fuerteventura/Corralejo

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