My In Law's have stayed in this complex a few times over the last few years with no problems, but, this time, they had an awful experience. 3 days into their 1 Month holiday, my Mum in law slipped on something wet on the tiles when going back inside the apartment, this resulted in a broken femur. Luckily, me & my Husband live in Corralejo, so where able to help them. An ambulance was called, and arrived within minutes, this is when the problems started. The main reception closes at 5 pm so many nights a week, & where there was access to their apartment, it was blocked off by building work. There is no wheelchair access into the reception, so the ambulance staff had to lift my Mum in law up 10 steps, whilst she was in absoloute agony, to get her into the ambulance. The main 2 complaints we have is 1, the none exsistant disabled access, and 2, the reception closed at a ridiculous time. Thankfully, my Mum in law was well looked after on her journey to the hospital, & whilst she was in hospital. She is now safely back in the Uk, but it has left us all feeling very disappointed. Things could've been so much easier.
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- Also Known As:
- Apartamentos Maxorata Beach Hotel Corralejo
- Maxorata Apartments
- Apartamentos Maxorata Beach Fuerteventura/Corralejo