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“Excellent Hotel, Friendly Staff, Good quality Food, Very clean, Fabulous!”

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Suite Hotel Atlantis Fuerteventura Resort
Ranked #16 of 45 Hotels in Corralejo
Maidstone, United Kingdom
2 reviews
“Excellent Hotel, Friendly Staff, Good quality Food, Very clean, Fabulous!”
Reviewed 8 June 2011

Starting with the best bits, the hotel is designed as a giant wind break, so around the complex you didn't experience the Fuerteventura wind. There are about 5 pools, small / medium in size which is perfect as the pools warmed up nicely fairly quickly and never became over crowded since you tended to stay near the one nearest your hotel room. This is great planning as you have an even number of people at each pool. There is a "relax" pool with no inflatables (or children). My 7 year old had the best time although he was too old I would say for the mini club - more suited to pre-schoolers. The teen club I would say suited 9 and older and they could play football or water polo for example if they wanted. All the hotel staff couldn't have been more friendly and welcoming. We had trouble with our key card and they dispatched a technician within 5 minutes to resolve the problem. All the catering staff were very polite and friendly and the Animation team were full of energy, you could become as involved as you wanted from sitting back and watching the volley ball to joining in with dancing round the pool to a familiar zumba song. The room was fine, comfy beds, black out curtains and we had a balcony facing onto the pool area.
The spa is lovely and I used it for a massage about 52 euros. The staff were professional and polite there.
The hotel is opposite the beach (if you cut through the surf club), and you can walk right along the beach/ coast line straight into Corralejo, takes about 15 minutes strolling. We didn't find this route until day 3.
There is a nice shopping mall if you turn left out the hotel, up to the roundabout, it's behind the windmill (this will make sense when you see it)
We also went to the baku water park, which was good, but on top of the price you pay (about 24 euros for an adult) you paid 3 euros for a rubber ring, 3 euros for a sun bed and meals were about 8 euros, so a little pricey maybe.
We stayed all-inclusive which was great value, the Gaudi restaurant is the main one and has the best selection of food. Probably wouldn't bother again with the a la carte restaurants, Italian one offered pizza and the spanish one paella, so stick with the Gaudi one huge variety and good quality. As all inclusive guest we made use of trying the "cocktail of the day" which was free to us. This was good as I hear at some all inclusive you have just a choice of whats on the drinks menu.
Well worth going to the sand dunes/beach down the road near the Rui hotels which you can get a free shuttle bus to from the Atlantis, leaves every hour. They have the most amazing white sandy beaches, and camel rides for 7 euros if you like.
I didn't bother with the Oasis Park excursion as it's over 80 km away and to be honest the animals will probably be asleep in the heat.
My least favorite bit was my travel company, so nothing to complain about the hotel, to sum up it was the best family holidays I've had in years, if you've booked up this year you're in for a treat.

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fabholiday75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Community Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 14 June 2011
Dear guest,

In the first place, we thank you for leaving us your feedback about your stay in our Suite Hotel Atlantis Fuerteventura Resort. We are very happy to see that your family holiday went great and that our hotel lived up to your expectations in every way.

We would also like to thank you for all the positive comments about our SPA, animation team, staff and food service. Every worker in our hotel tries their best to make our guests’ holidays unforgettable and therefore we would like to particularly congratulate all the workers who belong to these areas given the occasion.

From Suite Hotel Atlantis Fuerteventura Resort and on behalf of our team, it truly has been our pleasure to serve you and we look forward to welcome you in our hotel the next time your travels bring you to Fuerteventura.

Kindes Regards,
The Management
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English first
York, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2011

We visited for 10 days 25th May 2011, so it was within the school holiday week. I had asked for a quiet room with pool view and we were given a room overlooking the quiet pool and right near the main restaurant, so couldn't of asked for better. The rooms were fine there was a separate bedroom and the living area the sofa turned into 2 separate beds for my 2 boys to sleep in aged 9 and 7yrs. The bathroom was good size and had hairdryer in and they provided toiletries, which you don't normally get.
The animation team were Fantastic and made the holiday, we used to sit near the main pool where the activities were, there was so much going on if you choose to join in. My eldest joined in with the older childrens activities, which included water polo, darts, football, shuffleboard and so much more, there was plenty for adults to do as well, Beach volleyball and french bowls which could get competitive, great fun! Many thanks to Zola and Adeline, cant remember the others name, but they always had a smile and so friendly to everyone. They work very hard and often did evening entertainment as well.
We used the shuttle bus to the beach which picked you up right outside reception and dropped you off at the beach, the sand dunes brilliant they go on for miles, we did camel rides and did body surfing in the sea. Can get very hot down there so you need plenty of suncream, I burnt top of my legs.
The food in the restaurant great loads to choose from, I didnt get board at all, as sometimes you get fed up in same place but there was 2 other restaurants a spanish one and italian which we went to both, very easy to book, just upstairs in reception and lady booked you in for what day and time you wanted, so these 2 restaurants quiet and food good, the italian they will make fresh pizzas for you, you can choose your toppings, which my older boy did and had full pizza to himself.
We will definately be back. Would recommend for families and couples especially if you like to join in with the fun.

Room Tip: Adult pool if you want quiet room.
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  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank caz2077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Community Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 10 June 2011
Dear guest,

We thank you in the first place for letting us know your feedback about your stay in out Suite Hotel Atlantis Fuerteventura Resort.

We are truly delighted to hear that your holidays in our hotel were so satisfying and that your overall impression of our hotel was such a positive one. We would like to congratulate our animation team from here due to your positive feedback about it. Further, we are very pleased to hear that our food service as well as the room situation lived up to your expectations.

On behalf of our team in the hotel, we look forward to welcome you and your family again in the near future.

Kindest Regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 June 2011

We stayed here 18-25 May 2011 and booked it because we thought its early in the holiday season, the place is a large complex and so it wouldn't be busy --how wrong can you be !! - I don't know how many rooms were still vacant,but there couldn't have been many. However, despite this,this has to be one of the better hotels we have stayed in for all inclusive.

Our room in the 5000 block overlooked one of the restaurants and a half built hotel-not a pretty outlook, but was really quiet.The junior suites have a separate lounge area from the bedroom but they are not as large as the brochures make them appear.They have a good sized 'walk in' type wardrobe and a modern digital safe-so no walking about with the key They are cleaned every day, the bathroom is a good size and you can have fresh towels every day if you want them.

The reception staff were polite,helpful and efficient. You get a map of the complex when you arrive-you'll need this to find your room-not so easy at night.The complex feels secure as it is completely enclosed and has its own security.At first the complex appears to be a bit of a rabbit warren with pathways leading everywhere, some nowhere in particular, but you quickly get used to it

We used the main Gaudi restaurant all the time as there's a marvellous range of food/drink-you just help yourself.The dining room staff are so fast clearing away and there were tables for 2,4,6 people and we never had to wait.--but it does get busy. There's even an area outside if you want to eat there-this doubles up as a bar area at night. You can get bottled water from the coolers to take out.The only criticism would be that some of the 'hot 'food was only warm, particularly at breakfast .If you don't fancy the restaurant during the day, just go to the snack/sandwich bar.

At night the entertainment staff worked their socks off even though some of it is basic and during the day they are keeping the kids busy.There were also some professional acts while we were there.

During the day there were 2 pool bars and the lobby bar opened around 5. At night there was the lobby bar and the one at the side of the Gaudi restaurant.This one gets really busy and you will have to queue, but the bar staff are really good and they don't close till midnight for all inclusive.

We always managed to get a sunbed but we had to move around the pools.As everywhere else you'll always get the selfish ones who put their towels on the sunbeds and disappear for hours on end.We noticed that some of the people in the lower blocks were pulling sunbeds into their porch areas to make sure they'd always got them. The pool at the back of the 6000 block seemed to have plenty 'unreserved'

Overall the place is clean and tidy everywhere and we found all staff to be polite and helpful.It's a large complex and caters mainly for families A walk into Corralejo takes about 15 minutes along the road or along the beach.There was a nice mixture of nationalities at the complex while we were there, so don't expect it to be all British

One downside is that the all inclusive finishes at midday, the day of departure.This is something that the tour companies ought to tackle.You can extend AI for the rest of the day , but if you can't keep your room there's no point.-although you are offered the use of a room in the spa to have a shower or to change as we did.

We booked through First Choice and unfortunately had a mishap. The rep Michelle was a saviour and couldn't have been more helpful--a real gem

We would recommend this hotel to anyone as it gives real value for money

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank suttonian2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Community Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 10 June 2011
Dear guest,

We take the opportunity to thank you for letting us know your feedback about your stay in our hotel in the month of May. The feedback we receive from our guests is highly important as it is a great tool for us to keep improving and keep our customers happy during their holidays.

It really pleases us to see that your overall impression of our hotel is such a positive one and that your holidays were very satisfying. Furthermore, we thank you for your kind comments about our reception staff, food service and entertainment team.

Turning to the point of our check-out policy, as with most of all inclusive hotels around the world, we proceed to check out our guests at noon, offering the chance to stay in the room depending on availability for 36€, or paying 18€ adults and 9€ children in case there are no rooms available (enjoying the all inclusive package in both cases)

We would finally like to thank you for recommending our hotel and on behalf of Suite Hotel Atlantis Fuerteventura Resort, it has been our pleasure to serve you and look forward to welcoming you in our hotel the next time your holidays bring you to Fuerteventura.

Kindest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
27100
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 June 2011

Very good value! It is a 4 stars hotel and we stayed late may early june 2011: 2 adults + 2 kids < 6 years for less than 1100.00 € all inclusive.
Suite superior in block 6000, if you dont mind light noise in the afternoon ask for a suite with pool view otherwise ask for the relax zone.
Two-story blocks.
Great food at the gaudì restaurant and maybe a little disappointing the milanese and el molino (only with reservation) but in the overall everything is very very good.
Almost 95% English guests ... this is why the entertainment for kids is mainly in English and as far as I coudl see little involvement for no English speaking kids.
The pools were sometimes too cold (late may-early june) while the pool for the youngest was sometimes too hot (the only which was warmed)!
The cleaning ladies often came to clean the room after 3pm and this was annoying just because we had to postpone the kids nap after that time. the cleaning service was not very accurate, but not bad!
But please don't consider all in the above as a criticism, I am just saying for your knowledge.... Again, everything was very very good and we hope to go back again.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank NAM27100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Community Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 10 June 2011
Dear guest,

From Suite Hotel Atlantis Fuerteventura Resort, we are very happy to receive your feedback and also to hear that your family holidays in our hotel were so satisfying.

We are very glad to see that our suite superior lived up to your expectations and that it fit your family’s needs. In addition, it really pleases us to hear that our overall food service was very satisfying.

We would like to inform you that our main pool where all the animation activities take place is heated throughout the year, and that we heat some of our other pools depending on the season of the year.

On behalf of our team at Suite Hotel Atlantis Fuerteventura Resort, it has been our pleasure to serve and already look back to welcome you and your family in our hotel.

Kindest Regards,
The Management
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brighton
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 June 2011

Just got back from a amazing holiday. The hotel is clean and has something for every one. The animation team were brilliant (Especially Zola and Adelane) and we got involved with all the games. They were not pushy and there are another 6 pools so no need to be there at the noisy one. Met some amazing people and had the bext time. Went with my baby (17 months), partner, brother, mum and dad for my dads 60th and had things for all of us to do. The food was the best all inclusive i have ever had, never had the same meal had Paella, King Prawns, whole meat carved there and then, loads of veggie options. The drinks were even better not just the cheap spirits, all cocktails, baileys etc amazing what you could get. The hotel was so clean and the rooms cleaned all the time. My only complaint is I had to come home! Would recomend to any one.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank brigh1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Community Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 7 June 2011
Dear guest,

From Suite Hotel Atlantis Fuerteventura Resort, we would like to thank you for letting us know your feedback through tripadvisor about your recent stay in our hotel.

We are really glad to see that your overall impression of our hotel was such a positive one and that your whole family enjoyed their holidays that much. Furthermore, we would like to thank for such positive comments about our animation team, food service and overall cleanliness and maintenance of the hotel room and grounds.

Finally, we thank you for recommending our hotel to and on behalf of our team, it has been our pleasure to serve you and your family and we hope to welcome you the next time your holidays bring you to Fuerteventura.

Kindest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south wales uk
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2011

We have just returned from a 2 week holiday and it was absolutely fabulous.The animation team at this hotel were great and they deserve all the credit for making it our best holiday.They kept us entertained the whole time with their daily activities and night time entertainment but be aware that you will be up singing and dancing to waka waka by the end of your hols!!! Our 14 yr boy was playing volleyball,water-polo and many other activities around by the pool & our 7yr girl went to mini club and was in pool all the time.If you to decide to go here ask for a room by the entertainment pool because there is a drinks, food and sandwich restaurant right next to the pool and its where everyone in the hotel came for the entertainment.The food was fab and there was so much to choose from all different meats,fish,vegetables,salads,pasta and especially the deserts.our kids were in and out getting food and drinks all day.So its a must for you to go all inclusive and it will save you alot of money.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank bozgirlSouthWalesUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Community Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 7 June 2011
Dear guest,

We would like to thank you for taking the time to post your feedback regarding your recent stay at our hotel. We have a passion for excellence and always try to deliver the best customer service in order to guarantee a satisfying stay.

We are very pleased to see that your family holiday went so well and that our hotel lived up to your expectations. We are also very happy to read that our animation team kept all of you entertained throughout your holiday and we take the opportunity to congratulate them from here. Further, it is great to hear that our food service lived up to the expectations and needs of all of your family members.

From Suite Hotel Atlantis Fuerteventura Resort, it has been our pleasure to serve you during your holiday and look forward to welcoming you the next time your travelling brings your family to Fuerteventura.

Kindest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
4 reviews
Reviewed 2 June 2011

just come back from 2 week hols, can't fault the hotel, have to mention the animation team, they are fab, they made this hotel brilliant, if you go you must play beach volley ball, water polo, and do the waka waka by the main pool!!!
all the other staff around the hotel were friendly and always willing to help with anything, hotel is spotless and food was great for all inclusive.. also must mention Rapheal, the life guard at main pool, he was fab with the kids, mending the cut toes they got from being kids!! i would recomend this hotel for families, we made alot of fab new friends here and have very funny memories to keep forever.. xx
i have two boys and they also made loads of friends, lovely group of kids around main pool, and loads for them to do and join in with, hardly saw my 8 year old..
the free bus to the beach is great, comes right outside hotel and the dunes are very pretty, a must, (only on sunny days though)
to get to main town just walk through the black gates onto beach club at hotel and walk 15 mins along the beach and you are there, very easy to get to.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 4bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Community Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 7 June 2011
Dear guest,

We would like to start by thanking you for taking the time to let us know your feedback about your recent stay in our hotel. It is extremely important for us that our guests leave the hotel with a great impression, and therefore, your feedback is highly important.

We are truly happy to hear that our hotel lived up to your expectations and that of all our staff made your holiday more pleasing. From here, we would like to congratulate our life guard Rafael as he always strives to give his best effort to keep all the people around the pool happy and safe.

On behalf of our team, we are very pleased that your family found the holiday you were looking for in our hotel. From Suite Hotel Atlantis Fuerteventura Resort, it has been our pleasure to serve you and we look forward to welcoming you in our hotel again soon.

Kindest Regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suite Hotel Atlantis Fuerteventura Resort

Property: Suite Hotel Atlantis Fuerteventura Resort
Address: Calle las Dunas, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Corralejo
#4 Spa Hotel in Corralejo
#9 Family Hotel in Corralejo
#9 On the Beach Hotel in Corralejo
#10 Luxury Hotel in Corralejo
#10 Romantic Hotel in Corralejo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Suite Hotel Atlantis Fuerteventura Resort 4*
Number of rooms: 383
Official Description (provided by the hotel):
This all-inclusive resort with 65.000m2 is located 50 meters from the beach, on Fuerteventura's north coast. It offers 7 swimming pools, a "Wellness Center", fitness centre and large suites with private balconies. WIFI free of charge in whole hotel. The suites are restyled and newly decorated. The Suite Hotel Atlantis Fuerteventura Resort has 4 restaurants, the varied and comprehensive buffet-restaurant "Gaudí", the new Spanish restaurant "Atrium", the "Rambutan: Asian & Veggie", Asian and vegetarian fusion cuisine and the new "La Scala", exclusive for "Adults Only Premium Club" guests. There are also 6 bars, such as a cocktail bar, a poolside snack bar and a disco. The younger guests will love the Atlantini Mini Club (for ages 4-12) and Kids Club (7-12) as well as the playground and pool fun and games. “Atlantis Teen Lounge”, a dedicated space where the young people can have fun and meet new friends, play consoles like the X Box or Play Station, cinema, reading or chatting. The Suite Hotel Atlantis Fuerteventura Resort's leisure facilities include an amphitheatre and the hotel offers a wide range of activities and animation during all the day. There is also a beach club, the "Water Sports Experience" and a supermarket on site. The hotel offers a free shuttle service to the beaches. ADULT ONLY PREMIUM CLUB: The Suite Hotel Atlantis Fuerteventura Resort offers an exclusive area "Adults Only older than 16 years old", with great facilities and a first class service. New in Premium Club: exclusive area with solarium and Chill Out with Balinese beds and deluxe sun loungers. ... more   less 
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Also Known As:
Suite Atlantis Fuerteventura Resort Be Live Hotel Corralejo
Atlantis Fuerteventura Resort Suite Hotel
Suite Hotel Atlantis Fuerteventura Resort Corralejo

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