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“Decent hotel, but not for us either!”

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Suite Hotel Atlantis Fuerteventura Resort
Ranked #16 of 45 Hotels in Corralejo
Norwich, United Kingdom
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Decent hotel, but not for us either!”
Reviewed 3 May 2014 via mobile

We had a very comfortable suite in adult only section. Quiet and clean. Good facilities if you want to use them - 7 pools, fitness/activity programme, few bars & lovely grounds. All inclusive is a bit limited, only covers certain drinks & not much variety of snacks, ice creams are extra, - fruit juice is very sweet, not natural juice & this is used in the AI cocktails. There's a reasonable choice of food at mealtimes & it's not bad, just not varied much. The Asian restaurant was a real disappointment, dishes are their take on Asian cuisine, but don't really resemble what I'd expect in a Thai, Indian or Chinese restaurant..
About a 20-30 minute walk into Corralejo, so a bit far out if you regularly use other bars & restaurants.
Don't let us put you off though, it's a reasonable hotel, as others have said 'great for families',melts of activities etc. but AI is not really our thing (will stick to b&b in future, unless it's a gourmet hotel).

Stayed May 2014, travelled as a couple
Helpful?
3 Thank HeidiJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 9 May 2014
Dear Guest,

Thank you for taking the time to write a review of your stay at our Suite Hotel Atlantis Fuerteventura Resort.

We are very pleased to read that you enjoyed your experience in our adults only “Premium Club”.

In our bars we provide a wide range of national and international alcoholic and non alcoholic drinks as well as a good variety of cocktails. We have 3 restaurants in our hotel, the main restaurants “Gaudi”, an alternating theme of cuisine daily buffet with show cooking. “El Molino”, our Spanish a la cart restaurant, and “Rambutan” our Asian themed restaurant with a big variety of sushi and a wok station.

Our hotel is situated right in front of a small beach and a short walk to the charming town of Corralejo.

Within the hotel we have a dedicated animation team that carry out activities for all ages. We also offer spa treatments such as massages and facials.

We hope to see you again in the future,

Best Regards,
Guest Service Manager
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Liverpool
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 April 2014

I stayed in a Junior Suite All Inclusive for 7 nights during the Easter School holidays (two adults & one child 12 years old).
1) The reception staff are excellent -
I had requested a balcony room in quiet location via Travel Republic booking but on arrival on the busy Saturday I was told I was allocated a ground floor apartment which was available..
Reception advised an available balcony room would be available by 3PM once cleaned & inspected.
I went for my lunch and on my return at 3PM the room was available - The new balcony room was in quiet location as first requested.
2) The food in the main buffet restaurant is superb in terms of fish, salads & deserts but I believe needs to be improved on the meat dishes available for a four star Hotel.
Also children dishes available in terms of Pitzza's etc for all meals should be provided.
3) The Animation team are superb in the Hotel, in the day & at night - Providing for the Children, Juniors & adults.
4) The whole Hotel complex is kept very clean.
5) The Hotel is very close to the nearby beach, go out the front, turn left, then turn right to the beach 5 minutes away.
6) Security is always at the main front entrance.

Note: I had a superb A/I holiday with my family here & I will return again.

Chris

Room Tip: Ask for a quiet location
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chris-Russell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 31 May 2014
Dear Client,

Thank you very much for your review describing your stay at our Suite Hotel Atlantis Fuerteventura Resort. We are very pleased to hear that you enjoyed your stay in one of our Junior Suites.

We are also glad that you enjoyed the food offered in our main restaurant Gaudi, our kitchen staff work very hard in providing the best quality food as well as providing a wide variety of choices by changing the theme of cuisine ever day of the week. We always have meat available during our daily show cooking performed by our talented chefs, as well as a type of roast meat which is adjacent to this.

Our animation team provide entertainment for all ages and are extremely enthusiastic about making your holiday the best it can be. We will make sure to pass on your kind words to our animation team. All our staff within the resort are very friendly and care a great deal about every single one of our guests. We are glad that your family and yourself enjoyed your stay in our resort and we hope to see you all again soon!

Best Wishes,

Guest Service Manager
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Leeds, England, United Kingdom
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 April 2014 via mobile

We visited here on our honeymoon, booked through Thomas Cook. The hotel itself is great, we paid extra for premium membership which placed us in the adults only section of the hotel. This came was it's own bar and pool for premium members.

The staff were very polite and friendly. Service was excellent, rooms cleaned everyday etc. the canteen was rammed at meal times and this soured the experience, it was largely a free for all and I was constantly barged out of the way by other guests eger for their food. The food itself varied greatly. Some days superb, such as roast chicken, turkey and pulled pork. Others less so, such as liver or red cabbage. The problem in consistency was annoying, you were either very satisfied or totally let down. The chefs try their best though.

My main food gripe is that there was no plain food. I am a poor treveller with ibs, and would have loved plain rice, or plain veg to ease my symptoms, but the rice was either pialla or dirty ribs etc or the veg curried or pickled. This was very frustrating as I had to eat something so ended up feeling worse most days, I also struggle with milk yet all the desserts had milk in

The animation staff were excellent. Very energetic and I played volleyball with them twice a day on the sand court. To do this I had to go to the non premium area, which I didn't mind.

The drinks were ok. I am not a big drinker but enjoyed the odd piña colada. The spirits however were terrible.

The premium club was not worth the price and I feel we would have had a better time not doing this. The bar opened 11 am until 6 pm, which was not late enough. You often had two hours between close and tea with no drinks. There was a hot drink machine in this area which opened until ten pm, but oddly no cold water. It was quite boring here however the wifi did help, however it was very slow.

Evening entertainment was ok. There was a disco at 11pm until 1am but bizarrely you had to buy drinks dispite being on all inclusive. This was a total scam and poor service. Drinks should be free 24 7 and would make the disco far better. Dancing sober was just bizarre. Friday night karoake was good fun.

I think this hotel was a good visit, I would recommend it on a last minute deal or for a family, but as a luxury adults only trip, no chance there are better out there which provide better food and entertainment than here. I just felt that for the price we paid, 2200 pounds, we overall quality would have been better.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlos R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 6 June 2014
Dear Guest,

Thank you for taking the time to write a review here on trip advisor in regards to your stay at our Suite Hotel Atlantis Fuerteventura Resort.

We are glad you enjoyed your upgrade in the “Premium Club” adults only section of our hotel, this area is in place to provide guests with complete tranquillity and relaxation; the more lively activities take place in the activity area of the hotel which is run by our very enthusiastic animation team.

We apologise that on this occasion your dietary needs were not met. In every restaurant we make sure to have a variety of gluten and lactose free dishes as well as selection of plain food; any extra dietary needs are well catered for if you make sure to let us know at reception or in advance within your booking.

All inclusive in the hotel applies until 11pm during the winter months (November- April) and extends to 12am summer months (May- October). Our evening entertainment takes place in theatre next to the main restaurant; our animation team is passionate and enthusiastic, providing entertainment for all ages.

We are looking forward to welcome you again here on Fuerteventura.

Kind Regards,
Guest Service Manager
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Armadale, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 April 2014

Hubby and I returned last week from this impressive hotel.Fridge in room complimentary water,no kettle.A large complex with seven pools, our favourite was the relaxing pool just outside our room,
Take plenty insect repellant as I was covered in nasty bites. Would'nt bother with the themed
restuarants the main one is just as good. An entertaining night was had at the Plaza bar
with Pascual Doarte and his music,otherwise it was kids entertainment,a taxi into town or
an early night watching TV. We enjoyed our stay and met lots of nice people [Jaqueline,Ian
and Maureen]from Salcoats. Suite Atlantis is more for families with children not a middle
aged couple

Room Tip: for adults choose room 3106 near relaxing pool,reception, and all amenities
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  • Stayed April 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 6 June 2014
Dear Guest,

Thank you for taking the time to write a review here on trip advisor regarding your experience at our Suite Hotel Atlantis Fuerteventura Resort.

We are pleased to know that you enjoyed the food at our restaurants. Our themed restaurants; the Spanish a la cart “El Molino” and the Asian “Rambutan”, provide a consistent theme of cuisine as opposed to the main restaurant, “The Gaudi”, which alternates themes every day. The Spanish (El Molino) and Asian (The Rambutan) themed restaurants also allow our guests to have a more personal dining experience in comparison to the buffet style of the Gaudi.

Our hotel provides excellent entertainment for families, as well as adults. There is an adults only rock bar, “El Dorado Rock Cafe” if you are in the mood to mingle. We also offer a gym, an adult’s activity area and a spa, many guest’s book facials and massages at our spa to wind down and relax.

There is also an adults only “Premium Club” area of the hotel which has its own bar and swimming pool if you are looking for an extra sense of relaxation.

The small charming town of Corralejo is a 15 minute walk from the hotel, here you will find many classy bars and restaurants that overlook the beautiful sandy beaches and crystal clear ocean. Perfect for a romantic evening, while watching the mesmerising sunset over the beach.

It will be a pleasure to welcome you again here on Fuerteventura.

Kind regards,
Guest Service Manager
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suffolk england
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 April 2014

Just spent 9 nights her with our 19 year old daughter on her uni break. Booked into premium Adults only section and it was perfect for us. Apartment cleaned daily including clean sheets and towels, nice soft pool towel to use as well. Premium section was lovely and peaceful for sleeping at night and very chilled out during the day with own pool and pool bar where daily they would bring round cook or prepare some sort of food/drink. Only thing was would be nice to have sandwiches available here but suppose its only a couple of minutes walk over to the main resort to find food if you hungry. Animation team were awesomely good, loads of activities during the day if you wanted to join in which we did on several occasions and it was great fun. Food in main buffet restaurant was very good always plenty of choice at every sitting, the omlettes made to order in the morning were particularly nice and the staff did a superb job of clearing tables etc, couldnt fault it. Whole resort was certainly the cleanest and best kept one we have visited in Europe, no exposed wires or any thing of this sort here, even the public area toilets were spotlessly clean and nice smelling! All in all we had a fab time visiting this beautiful island, the beach was 15 to 20 min walk and abs amazing , the sand dunes a further 15 mins from there were a amazing sight too. Walking into town was about 20 25 mins nice walk too either along the beach or through streets, but a taxi one way was only 3 euros too so cheap option if you not up to walking. All in all would def recommend this place, our daughter really loved it too, this resort would suit all ages.

Room Tip: Second floor rooms lovely ask for pool view they are the best. We stayed in 6233 which was perfect a...
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  • Stayed April 2014, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deebee43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 6 June 2014
Dear Guest,

We appreciate you taking the time to write a review on our Suite Hotel Atlantis Fuerteventura Resort here on tripadvisor.

We are pleased to read that you enjoyed our adults only “Premium Club” area of the hotel, this area is a completely calm and relaxed part of the hotel where guests can enjoy the sunshine and indulge in the treats we serve at the pool bar.

Thank you for you kind comments, our staff take great pride in maintaining a clean and beautiful environment within the hotel, we also have a gardener that is responsible for the beautiful greenery that is immersed all around the hotel. We will make sure to pass on your appreciation to all of our staff, they will be happy to learn that their efforts are highly valued by our guests.

We are very glad you enjoyed your stay and we hope to see you all again soon!

Many thanks,
Guest Service Manager
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 April 2014

We just returned from a ten night stay,myself my hubby my 12 yr old daughter her friend and our 7 and 3 yr old sons,it was our first time staying in the suite hotel atlantis and have to say we were very impressed, the food was excellent and a great selection, my 7 yr old son who is fussy found plenty to eat, the room which was a two bedroom had plenty of space and plenty of storage,the room was spotless and cleaned everyday linen and towels changed everyday also, staff were so friendly and couldnt do enough for u, animation team were excellent and the kids really enjoyed the shows at night time they work so hard... We have stayed in corralejo before and love it but we will definitely be coming back to the suite hotel atlantis in the near future we would highly recommend it.

Room Tip: just enjoy yourself
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  • Stayed April 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 6 June 2014
Dear Guest,

Thank you very much for your review about your stay at out Suite Hotel Atlantis Fuerteventura Resort.

Our staff works very hard in providing good food, entertainment and an overall pleasant stay for all of our guests. We are very pleased to learn that your family and you enjoyed your stay to the fullest.

We are looking forward to see you all soon!

Many thanks,
Guest Service Manager
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scotland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 April 2014

Arrival and check in was ok and only had to wait 10mins for room, however got all inclusive band and was invited to go for lunch. 1st surprise was upgrade to premier suite which was for adults only. The only negative point at sign in was directions to room which was a little confusing but we got their eventually. On arrival at room we were pleasantly surprised at the size of the suites and the equipment such as TV, Fridge , Kettle etc. which may have been because it was an upgrade. More positives about the room than negatives such as cleanliness, size etc and my only negative was the firmness of the bed. I did ask at reception for a mattress topper but it never arrived. We also got the 24 hour access to the wi.fi but it was a bit of a hit or miss from our suite and you can only log in on one item at a time. Walking round the hotel grounds were pleasant and the gardens were immaculate which was very good and the swimming pool areas were also very clean. I used the gym a few times and it was ok but some of the machines were out of order and in need of repair. The food in the restaurant was very good with plenty of choices for everyone and chilled Cava for breakfast which was lovely. There was ALS an Adult only section in the restaurant which was good if you were thee without the Kids. We did not mange to get to the entertainment but for what we saw it was very good and the staff worked hard. As nor the staff throughout the hotel they were all very nice and helped if asked. This includes the maids who were also very pleasant. Our rep was from Thomas cook and was a true gent and was always available for a laugh and a chat. if you're taking kids with you they will love it but if you are going as a couple you can get peace also especially if you take the premier suite which is adults only including the pool (bliss) the walk into town was very pleasant and only takes 15 minutes. Beware of the scratch card people who will ask for a 2 minute survey then casually give you a scratch card which one will win a bottle of champagne then wo and behold the other wins a holiday or money or an IPad but the mins become hours and you are taking away to a holiday camp where they try and promote a holiday club. I asked to leave but did not get my winnings!!! Beware? We then went to the zoo which was agree pick up but takes an 1 1/2 hours to get there but it is a smashing zoo and a great day out especially the camel ride although the whole day cost around £90 for the two (including camel ride and lunch) but we'll worth it. Overall great holiday, good location and good hotel would defo recommend it.

Room Tip: Premier suite was good buts it was an upgrade I am not sure of the additional cost
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigdeebo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantis2punto0, Guest Relations Manager at Suite Hotel Atlantis Fuerteventura Resort, responded to this review, 6 June 2014
Dear Guest,

Thank you for taking the time to write a review here on trip advisor in regards to your stay at our Suite Hotel Atlantis Fuerteventura Resort.

We are pleased that you enjoyed the tranquillity of our adults only area “The Premium Club”, with its own pool, pool bar with premium lounge and free internet access.

We are very happy to know that you enjoyed your holiday experience in our hotel, our staff work very hard in making sure our guests enjoy their holiday as much as they can and will be happy to learn that their efforts have been appreciated. We apologise for the inconvenience you encountered at the gym concerning the out of order machine. Our dedicated maintenance team work around the clock to make sure anything that is in need of fixing gets repaired as soon as possible.

In regards to the wifi, we also offer 30 minutes/24h free access in our “Wi-Free Zone” to make sure our guests can stay connected with friends and family at home.

We are very glad you enjoyed your stay with us and we hope to see you both again soon.

Best Regards,
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suite Hotel Atlantis Fuerteventura Resort

Property: Suite Hotel Atlantis Fuerteventura Resort
Address: Calle las Dunas, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Corralejo
#4 Spa Hotel in Corralejo
#9 On the Beach Hotel in Corralejo
#9 Family Hotel in Corralejo
#10 Romantic Hotel in Corralejo
#11 Luxury Hotel in Corralejo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Suite Hotel Atlantis Fuerteventura Resort 4*
Number of rooms: 383
Official Description (provided by the hotel):
This all-inclusive resort with 65.000m2 is located 50 meters from the beach, on Fuerteventura's north coast. It offers 7 swimming pools, a "Wellness Center", fitness centre and large suites with private balconies. WIFI free of charge in whole hotel. The suites are restyled and newly decorated. The Suite Hotel Atlantis Fuerteventura Resort has 4 restaurants, the varied and comprehensive buffet-restaurant "Gaudí", the new Spanish restaurant "Atrium", the "Rambutan: Asian & Veggie", Asian and vegetarian fusion cuisine and the new "La Scala", exclusive for "Adults Only Premium Club" guests. There are also 6 bars, such as a cocktail bar, a poolside snack bar and a disco. The younger guests will love the Atlantini Mini Club (for ages 4-12) and Kids Club (7-12) as well as the playground and pool fun and games. “Atlantis Teen Lounge”, a dedicated space where the young people can have fun and meet new friends, play consoles like the X Box or Play Station, cinema, reading or chatting. The Suite Hotel Atlantis Fuerteventura Resort's leisure facilities include an amphitheatre and the hotel offers a wide range of activities and animation during all the day. There is also a beach club, the "Water Sports Experience" and a supermarket on site. The hotel offers a free shuttle service to the beaches. ADULT ONLY PREMIUM CLUB: The Suite Hotel Atlantis Fuerteventura Resort offers an exclusive area "Adults Only older than 16 years old", with great facilities and a first class service. New in Premium Club: exclusive area with solarium and Chill Out with Balinese beds and deluxe sun loungers. ... more   less 
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Also Known As:
Suite Atlantis Fuerteventura Resort Be Live Hotel Corralejo
Atlantis Fuerteventura Resort Suite Hotel
Suite Hotel Atlantis Fuerteventura Resort Corralejo

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