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“Apartment adequate”

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Hotel Hesperia Bristol Playa
Ranked #23 of 46 Hotels in Corralejo
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Apartment adequate”
Reviewed 23 August 2014 via mobile

Stayed for a week in a 1 bedroom apartment , self catering. Apartment clean ,the pillow cases alittle thread bear .Could do with a proper sofa bed in the living room as sofa is not really meant to be slept on it was like sleeping on a board.The supermarket on site is fantastic n cheap stocks lots of things .Staff polite n friendly .Pools lovely n clean .The breeze from the sea was very welcome.Only a short walk away from the harbour n restaurants .Would go to the island again .

Stayed August 2014, travelled with family
Helpful?
1 Thank Clare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Carlos B, Director General at Hotel Hesperia Bristol Playa, responded to this review, 28 August 2014
Dear guest,
We would like to thank you for having chosen our hotel to spend your holidays in Fuerteventura.
I have transmitted all your comments to all the staff to motivate and recognise their labour.
We hope to welcome you in a close future.
Yours sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,727 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
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English first
Corralejo, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

I was using the hotel before moving into my villa, I arrived with 6 bags and hand luggage and my 4 year old, I checked in and was given a map on how the get to my room.
Well the map was no good and after half hour pulling bags and pram with young child, someone staying at the hotel helped us find our room.
Then we had to go up 2 floors with bags, pram, and young child. Because there was no staff to help.
So we checked back out and moved into our villa that night and I'm still awaiting a refund.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
1 Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Corralejo hotels

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 August 2014

We stayed in this hotel for 10 days and these 10 days could have been a lot better! The pools are rusty, the toilets are gross! The rooms are okay but could be refurbished, ( the fridges were rusty). On the day of arrival we wanted to change rooms but there wasn't any so we was stuck on the bottom floor which meant we couldn't open any windows as kids were scared.there isn't ANY entertainment but there is a music square which is nice and plays music every night! The stuff in the restaurant at morning are very rude as they don't locate any seats, set tables or even clean the tables! The animation team, are very friendly and that doesn't include them as one lady with blonde hair did help us a lot. There is a mini-club with the playground and that is for younger children. The playground could do with new stuff as its all rusty and falling apart - the whole building could do with painting to at least make it look nice! The pools are salt water and are pretty cold and that makes it smell like fish which isn't pleasant. The hotel is based in a residential area and looks like it was just dumped here as the other hotels are very clean and bases where there isn't many houses. Outside the hotel there is roads wear all the houses are boarded up and that makes you feel uncomfortable, there is a hotel day which is very sweet and walks around and follows you. The kids love him! The reception stuff are helpful and bet friendly and tried there best to help us when we needed to. As its self catering there is a supermarket below which sells basically any you would need! I wouldn't recommend taking your family here As it could be a lot better but older teens on a holiday on there own it's okay!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Halliex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Carlos B, Director General at Hotel Hesperia Bristol Playa, responded to this review, 28 August 2014
Dear guest,
First, we would like to thank you for having sent his commentaries about your stay in Hesperia Bristol Playa Hotel. On behalf of all Hotel staff and myself, I would like to apologise for not covering your expectations. The commentaries of our guests are the base for our continuous improvement.
We would like to report you that we have transmitted all your notes and commentaries to the restaurant staff with the purpose of correcting and avoiding situations like that.
We are planning a full refurbish, including pool area, apartments and walls, that we hope it is going to start during next months.
Yours sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east london
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 August 2014

What can I say ..the staff were fantastic they couldn't do enough for us, We stayed in a lovely apartment on the same level as reception .
We had a pool view and a view of Lanzarote ..how lucky were we, the rooms were very nice and clean they were cleaned nearly every day ( 2 days off ) a week....the pool area was so nice plenty of beds we had 5 apartments between all of us and we all thoroughly enjoyed our stay.
we never had any of the food in the restaurant but the supermarket was very handy they sell almost everything you need.. FORGET the negative reviews of this hotel it is fine and you will have a great time either they have refurbed the place to a 3 star standard or the bad reviews are just nit picking as many of the people we spoke to come back year after year..a 10 minute walk to the strip and best of all is the MUSIC SQUARE with all the nice restaurants around it .live music every night ...great entertainment FREE........enjoy ..we did.

Room Tip: ask for a high room in the 300's or a ground floor family apartments.....with a pool view. .very...
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank chelseatel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wednesbury, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 July 2014

We went here on honeymoon and it was amazing, the apartments were immaculate and the pools and surrounding areas were also clean. Staff we helpful and always answered questions straight away. Beautiful place to visit. Would go back again. Great holiday guaranteed.

  • Stayed November 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Haydnsstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2014

The hotel is advertised as a beach hotel when in fact it is about a 20 minute walk to the nearest beach you can gain access to, so u can see a beach but it is too rocky to go on to.we had cockroaches in our rooms and the receptionist when I told him sent me away with a can of roach killer. Even though our rooms were not cleaned by the time we left we were not allowed to keep the room on , even though we were happy to pay and the beds were awful to sleep on. The flats were under equipped and roasting hot as they had no air con. The walls were thin and the furniture on tiled floors made a lot of noise which did disturbs us, we had a family above who were very noisy.cleaners purposely called very early in the morning so no one would be ready to let them in and they didn't have to clean, out of 10 days they only cleaned 3/4 Times max.very dated and tired hotel. Look around as even though it is a budget hotel you could do better!

Room Tip: Choose a top floor room so u have no noise from above you .
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2014

Out dated and ill equipped rooms. No Air Con, hairdryer, iron, toaster or WiFi (even though I had emailed ahead to the Hesperia Group to be assured there was a hairdryer and Air Con. You can hire a hair dryer though €10 deposit and €3 a day...rip off!! The pool bar is only open for 4 hours daily from about 12.30, and the lady running it is a barrel of laughs....not!. No other bar in hotel and no bars in the local vicinity. It is as if the management don't want the guests to stay around. Major work needed to this hotel to bring it to a mere 3 star. I realise that it is cheap to stay here but the management should encourage people to stay around and spend money, ie. at the bar, but they need to review the bar prices at around €4 a large beer. On the upside, although we saw a few cockroaches, there were none in our room, but that may be due to the can of Raid I took with me and sprayed around all the doors. There is also a well stocked supermarket.
Steer clear of the evening dinner. Breakfast is moderately average.


  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
Thank Pam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hesperia Bristol Playa

Property: Hotel Hesperia Bristol Playa
Address: Urbanizacion Lago de Bristol, 1 | Paseo Bristol, 35660 Corralejo, La Oliva, Fuerteventura, Spain
Phone Number:
Region: Spain > Canary Islands > Fuerteventura > La Oliva > Corralejo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Corralejo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Hesperia Bristol Playa 3*
Number of rooms: 186
Official Description (provided by the hotel):
This property is 7 minutes walk from the beach. The Hesperia Bristol Playa apartment has a great beachfront setting in Fuerteventura's Corralejo Beach, with views of Lanzarote and Isla de Lobos. It offers free WiFi throughout and 3 outdoor swimming pools. Set within gardens, the complex has an entertainment programme. Each apartment features a seating area with satellite TV and a private balcony or terrace. The kitchenette is equipped with a fridge, hob, and microwave. Bristol Playa offers a seasonal pool bar, lounge where barbecues are organised, and a restaurant serving buffet breakfast and dinner. There is also a supermarket and bicycle and sports equipment rental. Corralejo Port is 700 m away and regular ferries to Isla de Lobos and Lanzarote leave from here. The property is just 5 minutes' drive from Las Dunas National Park, and you can find the Corralejo Marina after a 5-minute walk. Parking is free on site. ... more   less 
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Also Known As:
Hesperia Bristol Playa Corralejo
Bristol Playa
Hotel Hesperia Bristol Playa Fuerteventura/Corralejo

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