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“Still great but rooms looking a little tired!”
Review of Club Gran Anfi

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Club Gran Anfi
Ranked #3 of 7 Hotels in Arguineguin
Certificate of Excellence
Durham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Still great but rooms looking a little tired!”
Reviewed 26 April 2014

We own a week a Club Gran Anfi by way of a timeshare and have travelled there for approximately 7 years now. The staff are usually helpful and polite and the resort itself is spotless. We did notice however during ours last trip on w/b 14/04 that it is Anfi's 25th anniversary and that shows in the furnishings in the rooms which look a little tired. We also cannot understand why we have an apartment that sleeps up to 8 people yet in the sitting room there is seating for about 4/5 people, therefore if we wanted to sit and chat on an evening we had to also using dining chairs. Everyone in our apartment also complained about the beds and pillows (as usual). Exceptionally hard beds and very thin cheap foam pillows. A minor quibble you may think however when on holiday your expect a good nights sleep, the Marriott group and their hotels appear to have got the exactly right with their feather mattress toppers and feather pillows!
On the whole the resort is still excellent but the apartment we stayed in could certainly do with a little freshening up as far as furnishings go.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank TaggieCampbellB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnfiGroup, Director de Relaciones con Clientes at Club Gran Anfi, responded to this review, 1 May 2014
Dear Julie, we are glad to hear that you have been a member of Club Gran Anfi for several years and keep on enjoying your family holidays at the Anfi Clubs.

Your posted message does not provide us with sufficient information to locate your reservation from 14th April, 2014 however as per your comments it looks like you were staying at a 3 bedroom penthouse which offers accommodation and services up to 8 people (bedding, dinning room, cutlery, crockery, bath and pool towels, lounge area, etc.). We regret to learn about your discomfort caused by the firmness and quality of beds and pillows. All bed mattresses have recently been renewed and the feedback received from our members and guests has been very positive. We can appreciate that the level of softness or hardness on mattresses is a matter of taste which we always endeavour to offer the correct level to suit our member’s and guests.

For future visits and whilst on site, we recommend you to contact our Reception desk or our Customer Services Dept where we will do our utmost to resolve any concerns you may have to make your stay as pleasant as possible.

On behalf of Club Gran Anfi, we thank you for your comments and we look forward to seeing you once again.

María Hidalgo
Manager
Customer Services Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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241 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Huntingdon, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 April 2014

We have been so impressed over over the past 12 years of our membership with this beautiful holiday resort in Gran Canaria. The apartments are so comfortable, the people so friendly, the family orientated evening entertainment so much fun. The varied restaurants, of which there are about 10 on site allows you to choose between the many cuisines. There's Spanish of course with Tapas specialities and full Spanish restaurants. There's Italian, French, Indian, Chinese, Mexican and if that's not enough some wonderful fish restaurants on site and nearby.
Hire a car for a couple days to really enrich the Grand Canaria Island experience.
We love this place almost like home.

Room Tip: There's a hard choice between the fabulous views of the high level apartments and the convenienc...
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  • Stayed December 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
4 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 April 2014 via mobile

Stayed here w/c 24/03. Fabulous apartment hotel of the highest standard. Food & wine good value. Take a trip to puerto de Mogan and eat in hotel de Mogan on harbour front fab. Discovered White Rioja mmmm

Stayed March 2014, travelled as a couple
Helpful?
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 March 2014

Well nothing much to say other than this is amazing....my ultimate second home. I never want to come home. The staff are great overall, the apartments amazing and the unsung heroes have to be the cleaners, the pool staff and the ground staff, all who work tirelessly to keep this resort truly five star......

Gran Bahia restaurant is a must to visit, the meal was exquisite and the barbecue night is worth a visit. And happy hour in the sun at 4pm is a wonderful end to a hard lazy day round the pool.

I have owned here now for 8 years and never get bored of going, its just a luxurious break away from the rat race.
.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Marie_Keith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampshire
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 March 2014

We own a time share at Anfi and have had many great holidays.The quality is still 5 star.The restaurants are a little pricey but you can always eat in Puerto Rico. The Spar on site is expensive. Shop in Arguineguin, about 3/4 hours walk either along the road or the coastal path or get the bus,where there is both a large Spar on the main road or a Hyper Dino just up from the Whale roundabout. Both have excellent butchers.
It is worth taking one of the trips into the centre of the island to see the real Gran Canaria.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank andwart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halesowen
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 26 February 2014

We have just returned from a week's holiday at Gran Anfi in Gran Canaria. We had been here before a few years ago with friends and it was still as good as we remembered. We stayed in an apartment with two huge bedrooms and a large lounge with kitchen area. The standard is very high and the balcony is huge overlooking the sea, very impressive.
The whole complex is well run, very spacious and spotlessly clean. There are a number of pool areas with many sunbeds and we never had a problem finding a bed.
There are a number of restaurants within the complex and prices are reasonable and of a good standard. There are also shops including a spar supermarket where we bought items for breakfast and lunch.
Puerto Rico is a five minute taxi ride away and costs around five euros.
The complex is of a very high standard and we thoroughly enjoyed our stay

  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
1 Thank albionHalesowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales, United Kingdom
Level Contributor
96 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 February 2014

We have been owners at Anfi del mar for 16 years now and we love it. We own in Gran Anfi but have stayed in a few of the others. We have taken friends for holidays and they all want to go back. We always feel relaxed when we come back we go every year now for a couple of weeks, and meet friends. The whole experience is wonderful and the staff are always helpful. The accommodation is fab it's like being at home only with wall to wall sunshine.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Georgina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Gran Anfi

Property: Club Gran Anfi
Address: Barranco de la Verga 7, 35120 Arguineguin, Mogan, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Mogan > Arguineguin
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Arguineguin
Hotel Class:4 star — Club Gran Anfi 4*
Number of rooms: 185
Also Known As:
Club Gran Anfi Hotel Gran Canaria
Club Gran Anfi Gran Canaria/Arguineguin

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