We stayed here as a family of four for three days in July. Our first impression was that it was a really busy little hotel, in fact we were kept waiting for our room for over an hour. When we finally questioned what was happening the staff were very helpful and upgraded us to a junior suite.
Our room was therefore lovely. The rest of the hotel was pleasant, it had a games room, an adults only area, a children's play area (mainly aimed at the very young) and an area that doubled as an outdoor seating area/ pool area.
Entertainment was provided by the hotel most nights and there was also a Kids Club. Another benefit of this hotel is that it is only a short walk to the shops and the beach, and it is really easy to get to by train if you are travelling independently.
Meals at the hotel were served in the dining room which became very busy. When the weather was good some people ate outside, when it rained however it was a bit like trying to eat in a school canteen. The food was European and varied. Even the fussy eaters in our family could find something that they liked, but you have to remember that it's not a five star hotel.
The one thing that concerned me were standards of cleanliness by some staff. Late one night my daughter was ill so I asked for some cleaning materials. I was sent a mop and bucket which was fine, but we had to ask again for some sort of disinfectant. Furthermore, when my husband asked for cloths to clean the bathroom he was given a towel.This worried me as my daughter could have had norovirus and the towel was inadequate to clean with. Not wanting to risk the spread of a virus in a hotel I did the best job that I could, but I feel that more assistance from the hotel would have helped both us and them.
- Official Description (provided by the hotel):
- Family hotel, in the town center of the nice city of calella, not far from the train station to the city of barcelona. Very confortable hotel specialy for beach holidays, families, couples,... All the meals buffet, all the rooms with air conditioning, tv sateleite, telefon, hairdryer,... Free entertainement programm for adults and kids. ... more less
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