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“Not for families”
Review of Terramar Hotel

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Terramar Hotel
Ranked #39 of 43 Hotels in Calella
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Not for families”
Reviewed 30 July 2013

We arrived on Monday 22nd July 2013, from the outside it looked like a nice place. The rooms are basic with no air/con but clean and the housekeeping was very good. Clean towels everyday. The shower was in the bath and no-where to attach it to the wall. The heat I can cope with by having the patio doors open...however, every room on our floor was full of German teenagers with 2 things on their mind, copious amounts of alcohol and their own little raves on their balcony!! It was horrendous. We complained over and over again to the staff. They did shut them up but I was constantly asking them to turn the music down as I had a 5 year old in bed. Other than the constant noise on a night, the staff are very friendly and helpful and the food was okay. The pool area was lovely and kids enjoyed spending time in the pool...until all the younger guests arrived, the boys were just acting idiots with no regard for the smaller swimmers and the girls laid around the pool tutting in disgust if a child splashed near them!

The site I booked this hotel on said it was family friendly. It is most certainly not for those who want a relaxing holiday with their family.

Room Tip: Choose a different hotel
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  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Sheffield, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2013

The hotel was over run with dutch and german teenagers who come alive when you need your sleep we had to move rooms but more arrived and they would party all night drinking shouting and playing music on the the balconies some were thrown out but there would be relpacements the next day. One of the staff told us they had expressed their concerns to the owner but as they said he lived in a big house away from it and ought to try spending a night there to experience it.
As the hotel has no aircon you cant shut the doors so you just cant sleep, having just spent a week there it felt like two but with no sleep. JUST DONT GO THERE!

Room Tip: all the rooms are in need of renovation but in fairness are clean the staff are nice but can only wo...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank s21david
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2013

Myself & my partner just got back from what was supposed to be a relaxing holiday for us.
We arrived on the Monday, they gave us a room in the 5th floor , no air con, no fan, bathroom was horrible . The worst thing about this hotel was the noise !
There was not 1 night that went by that we could get a good nights sleep. The hotel was full of kids/teenagers who were so unbelievably rude, they would blast their music all night, run up and down the dark corridors screaming & shouting at each other & bang on each others doors ! I'm all for having a good time but this was beyond a joke .
It actually ruined our holiday & we will never go back. We left the hotel & checked into another one just for a bit of relaxation , it was unbelievable .

The beds were horrible , my partner lay down the first night and was cut by a spring sticking out of the bed .

The hotel staff were ok , sometimes rude but on the morning of checking out after probably the noisiest night ever I spoke to the man on reception & told him what I thought... He agreed , showed me the book they keep all the complaints in and it was huge, constant complaints about the noise levels, when I say noise I don't just mean the usual shouting / laughing it is actually unbelievable that some people can be so inconsiderate to others .
Don't go here if you want a nice break or a family holiday .
Worst holiday of our lives !

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saraantony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Calella hotels

London, United Kingdom
1 review
Reviewed 3 July 2013

Myself and my 2 daughters, aged 21 and 3, went for 9nights at the beginning of June 2013. I really dont understand why this place has such bad reviews. The beds are the only really down point. Room was cleaned and fresh towels everyday. Staff are great, yes some staff speak better english than others but you're in spain, should just appreciate they speak any english! Emilia on the front desk was great and told us about 'marineworld' (highly recommend you visit this place if you have kids of different ages, something for everyone). The breakfast was the same everyday but there was a fair bit to choose from. Dinner had a wide variety, at least 2 meat options and 1 fish every night. I think there was chips twice in the 9 nights we stayed here, that was as english as it got. most of the guests seemed to be older spanish couples, very friendly. Yes there are quite a few russian and germans that stay here but that was very typical of the area not just terrarmar. I loved the pool, very clean, kids had loads of fun. small downside was you couldnt bring your own drinks round the pool, they had to be bought from the bar. The area is really nice and people are great. You def get treated better if you at least attempt some spanish. At the end of the day its a 3* hotel no more than 3mins to the beach, you're not gonna get luxury. Am hoping we get to go back for a short break before school starts.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lottie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 June 2013 via mobile

After our flight being cancelled we spent 3nights in the terramar. I would not have chose this hotel! The building interior and exterior are very dated. The rooms are large and fairly clean we had a partial sea view but that doesn't make up for the bins opposite and them being emptied every morning! Reception staff were very helpful in difficult circumstances but the restaurant staff acted like they wanted rid of you quickly! Food was not good and I was glad we only stayed b&b. pool area is nice if a little small. Location Was fantastic! Personally I would not stay here again considering in the next street along is the best western and maritim hotels. An ok stay but would have been disappointed if I had paid to stay here!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2013

This hotel was awful. Everything from the rooms to the public areas, staff and especially the kitchen. Do yourself a great favour, stop reading reviews for this hotel and stay somewhere else. It was very expensive for what it offered. Even if I was eighteen and had very little money to spend on a holiday, I could do much much better than this place. Awful.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorginaOnHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2012

We have stayed in Calella for 9 days. This was our family holiday. The hotel is like form the worst nightmare.The rooms disgusting, dark long corridors ( no lights in the corridors), noise everywhere. The food was very bad, breakfast so so but the evening meal was disgusting. Some of the fruits were ready to be put in compost ! Bad bad bad.
More over the reception – RUDE RUDE.The hotel was that bad that we have left after 3 nights. We couldn’t not sleep, drank student was screaming in the middle of the night. We were hungry exosted. This is wasn’t a family holiday as we have planned.
We have left this hotel.
We have found a very nice 4 star hotel using Expedia website

Room Tip: just dot go there
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  • Stayed September 2012, travelled with family
    • Value
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Helpful?
3 Thank Anula525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Terramar Hotel

Property: Terramar Hotel
Address: C/ Diputacio 38 - 50, 08370 Calella, Spain
Region: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #39 of 43 Hotels in Calella
Price Range (Based on Average Rates): £
Hotel Class:3 star — Terramar Hotel 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Terramar Hotel Calella

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