We stayed at this hotel on an "allocation on arrival basis" and we stayed on a great cheap deal which went a way to compensate for some of the negatives regarding this hotel.
I do feel that some reviews are a little harsh, but everyone is entitled to their opinion :) The best way I can review this hotel is with a pro and con list as to what is important to myself.
Pros: fair off beach location and no noise from the town, beach and town both no more than a 5 minute walk.
Good quality family entertainment if you have no desire to leave the hotel, children in particular are exceptionally well entertained by the animation team. We saw the "reptile show" which was funny, entertaining and interactive.
Food - this is a topic that has been talked about unfavourably but I thought it was better than expected by means of presentation, rotation at service, labelling etc. Of course items were repeated and left over concoctions made but its a business and its what you have to do! Yes pork does feature quite heavily but there is still enough choice! The kitchen staff were on it all the time replenshing and reorganising.Failing that there are many places to eat out to actually discover Catalonia.
The youngish (French??) chap on reception was very good - didnt catch his name as their badges are crap.
Very comfortable beds with heating and air con, extra pillows and blankets, black out curtains too.
Hot water, a great supply pressure is amazing on the 2nd floor but understandably not so on the 6th. Nice size bedrooms with full length mirrors and good lighting, lots of wardrobe space
Public toilet areas plentiful and clean
Nice on site souvenir/convenience shop
Good selection of supplied toilettries
Cracking roof terrace for over 18's with 3 jacuzzis with a good view of the town
Cons: Shocking system for AI drinks! Choice acceptable but service lacking and the fact we were not allowed to use if after 12 midday not even for water despite leaving at 18.00 was definately not 4* nor was the fact as we had lunch on arrival (at 1pm) this meant that we could not have lunch on departure. No free wifi, absolutely appalling and unexpected for a "4" I paid for the service (allowable on 1 device only) and the connection was at least good. No towel offered as advised for the departure shower. Sunbeds and parasols chargeable on the H top section of beach
Payable safe? Come on! Maybe in a 3* downwards but again not a 4*
The absolute bug bear I have and the reason I believe this hotel is not getting the credit where is it deserved is the " German/Dutch students" in the hotel at the time we stayed, like so many others the disruption suffered and rudeness experience when in the restaurant was totally unacceptable. The travelling adults didnt appear to care and I saw no sign of management reining them in! If this hotel wants to grow and prosper I strongly suggest that these groups are encouraged to stay at the 3* hotel in the same chain across the street! I understand business is business but someone needs to decide where exactly to pitch this hotel as you cant move everyone that is complaining! The walls are very thin and low levels here all the restaurant, bar and low level noise from the marble stairs.
We were there for my 40th - a milestone birthday and nothing at all was done to acknowlege this by the hotel which in my experience is a rarity. It was advised by the tour operator and us on arrival but it may as well been in wookie lol. Just would have been a nice touch.
Would I return? Yes the town was excellent and the hotel was ok for the price we paid, but I would not pay more. Would I recommend it? Yes but not to someone that knows what to expect from a 4* accomodation.
- Official Description (provided by the hotel):
- The H·TOP Calella Palace hotel is located just off in the beach in Calella. The all-inclusive resort is in a great setting surrounded by a number of attractions including shops, restaurants, bars and a lot of cultural activities. The hotel is equipped with a number of facilities including a large outdoor swimming pool with a separate pool for children. Surrounding the pool is a large sun terrace equipped with sun loungers. The hotel also features an indoor pool and a roof top terrace with plunge pool offering stunning views over Calella and the coast. Rooms at the Calella Palace are bright and air-conditioned, with a balcony and satellite TV. All have a private bathroom with a hairdryer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Onthebeach, Expedia, Booking.com, Odigeo, Ebookers, Hotels.com, Priceline, TravelUp, TripOnline SA, Hotel.de, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your H.TOP Calella Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- h Top Hotel Calella
- Calella Hotel Palace
- Calella Palace Hotel
- Calella Palace Spain
- Calella Palace Calella
- Hotel Top Calella Palace
- Top Palace Calella
- h Top Calella Palace
- Hotel Calella Palace Calella