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“EXCELLENT HOTEL” 5 of 5 bubbles
Review of H.TOP Calella Palace

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H.TOP Calella Palace
Ranked #24 of 43 Hotels in Calella
Lytham St Anne's, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“EXCELLENT HOTEL”
5 of 5 bubbles Reviewed 16 June 2014

A great hotel with lovely staff food is excellent with lots of choice and variety ,with plenty of meat,salad,pasta and veg choices,rooms are clean and spacious .Lots to do and a vet good choice of coach tours offered also a free bus to other coastal resorts so you never get bored.

Room Tip: all rooms are good we stayed in 37 which was very nice and spacious.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tony k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,828 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (260)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Stevenage, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 11 June 2014

this is the worst hotel in the world. not worth a single star. lousy bar service, students pushing in and using each other cards to get two drinks at a time. no checks are made by the staff. i have told students who try to push in to get to the back of the queue. seems like us Brits can queue but not the Germans! filled out a complaint form at reception but it will not make any difference. The food? average. Rooms are noisy as many have reported here. wouldnever come back here even if offered a free holiday!!!!!!

Room Tip: just go somewhere else!
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  • Stayed June 2014, travelled solo
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Calella hotels

Tyne and Wear
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 9 June 2014 via mobile

Just back from a week 31st May to 7th June, walls are very thin, could hear television from others rooms throughout the night and others guest. No umbrellas out, restaurant not opening on time so queues, drinks were served in small glasses and only allowed 1 at a time. We found the card system frustrating in remembering to take the black card when ordering your drinks and as there was no photograph on your card and being in a group the cards were easily mixed up. However our holiday was with the family and we still had a very enjoyable holiday, with plenty of laughs. Plenty of variety of food which satisfied us, would definitely visit Calella again but would book different hotel the next time.

Stayed June 2014, travelled with family
Helpful?
3 Thank Tina675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

Just got back from Calella Palace. Had a great time , We stayed all inclusive and the food was amazing (if you want fish and chips go to blackpool) . The rooms are good , two double beds ,balcony , good size bathroom , very clean BUT you can hear everything through the walls (couples shouting at each other and the kids all night, what is wrong with people !!!!!).The roof bar terrace was very good with 3 hot tubs (warm I would of said ) lots of sunbeds but realy hot and could do with some shade. The town of Calella has something for everyone, good food good bars and plenty of very good clothes shops. You can take the train to Barcelona (45 mins) and have a great day .Will be going back .

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank claire f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTOPHotels, Director Comercial at H.TOP Calella Palace, responded to this review, 25 July 2014
Dear Claire,

Thank you for sharing your comments with the rest of travelers, and for your positive comments regarding rooms and food. We take into consideration your comments regarding the shade at the roof terrace, just to inform you that we already put more umbrellas.

We hope to see you again soon.

Many thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bat yam
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 6 June 2014 via mobile


We stayed there between June 1st and 5th 2014.
We are A young married couple with two small children (ages 2.5 years and a 3 months old baby).
This is a 2 star hotel at the most.
No air condition in the rooms as a hotel policy in order to save money on electricity).
No hot water in the afternoon.
No free wifi.
No free safe.
No free hot tub.
Extra old and thin walls, you can hear everything in other room from conversations to television.
Elevators are real tiny do we had to wait at least 5-10 minuets until there was room to use it, in result, lots of people were using the stairs
Really really bad food (we stayed full board) so we ate out most of the time.
In overall a real bad hotel.
Will never come back here.

Stayed June 2014
Helpful?
5 Thank dhodeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTOPHotels, Director Comercial at H.TOP Calella Palace, responded to this review, 25 July 2014
Dear Dhodeda,

Thank you for taking time to write a review. We are sorry if you did not enjoy our facilities. Regarding our food, we apologize if you did not enjoy our wide offer. We are proud to have clients from many different countries, and the food choice is immense.
We take note about your elevators comments, to check them. We take into consideration your comments regarding air condition in the rooms, is just to save the environment.
Our main objective is to make our clients happy.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 June 2014 via mobile

Stayed here for Christmas. A bit dubious after reading the reviews but we were pleasantly surprised. Good, plentiful food. Lovely people, good supply of drinks (funny card system for glasses!) Clean hotel and Calella was very nice.

Stayed December 2013, travelled with friends
Helpful?
1 Thank tropicaltan11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTOPHotels, Director Comercial at H.TOP Calella Palace, responded to this review, 25 July 2014
Dear Client,

We are happy about your good experience.
We are proud to have clients from many different countries. We understand and accept that some clients may not like the hotel services and may a negative review, but take all the feedback into consideration to improve.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Ayrshire
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

Took my boyfriend here for ten days as we were attending the formula 1 in Montmelo. The staff were very friendly as we asked them about the trains as we were unsure about the stops etc. we were half board and I have to say the food was actually really good and there was so much to choose from, to be fair I'm quite a plain eater and my boyfriend is fussy so the fact that they were able to cater for us both was perfect! The days we attended the f1 we booked packed lunches which were included in our holiday price and are great if you are going out for the day. The rooms were cleaned thoroughly every day, and you'd meet the maids nearly every morning cleaning the front steps or the lifts. Overall a very clean hotel, the only downside was the balcony was on a slope which made me quite nervy when I went out on it but i would recommend this hotel to anyone, a lot of guests moved from the Olympic to ours and couldn't believe the difference between the two so if you had to choose, choose the palace!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Eaglesham7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTOPHotels, Director Comercial at H.TOP Calella Palace, responded to this review, 25 July 2014
Dear Customer,

We appreciate your nice comments regarding the cleanliness, the quality of our meals and of course the friendliness of our staff. It was indeed a pleasure to read that you were overall satisfied with our service.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H.TOP Calella Palace

Property: H.TOP Calella Palace
Address: Carrer Maria Cardona S/N, 08370 Calella, Spain
Region: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Calella
#7 Spa Hotel in Calella
#15 On the Beach Hotel in Calella
Price Range (Based on Average Rates): £
Hotel Class:4 star — H.TOP Calella Palace 4*
Number of rooms: 339
Official Description (provided by the hotel):
The H·TOP Calella Palace hotel is located just off in the beach in Calella. The all-inclusive resort is in a great setting surrounded by a number of attractions including shops, restaurants, bars and a lot of cultural activities. The hotel is equipped with a number of facilities including a large outdoor swimming pool with a separate pool for children. Surrounding the pool is a large sun terrace equipped with sun loungers. The hotel also features an indoor pool and a roof top terrace with plunge pool offering stunning views over Calella and the coast. Rooms at the Calella Palace are bright and air-conditioned, with a balcony and satellite TV. All have a private bathroom with a hairdryer. ... more   less 
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Also Known As:
h Top Hotel Calella
Calella Hotel Palace
Calella Palace Hotel
Calella Palace Spain
Calella Palace Calella
Hotel Top Calella Palace
Top Palace Calella
h Top Calella Palace
Hotel Calella Palace Calella

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