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“never again”

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Hotel GHT Balmes & Apartments
Ranked #16 of 43 Hotels in Calella
Reviewed 24 June 2014

I stayed in Balmes 12 days: first and last days i booked single room, the rest of my vacation I had studio room. Single room was absolutely terrible: it was more of a prison cell - 4*4 meters, with no plugs in except one at the top of the wardrobe but you have to climb up the wardrobe and switch off the tv. Airco was broken. Studio room had more space and even had a small kitchen in the corridor, some basic equipment and a tea pot. Nobody was cleaning my room for those 10 days, don't know if you are suppose to clean yourself if you book one studio. Plumbing is just ancient... Had to take either hot or cold showers. Same with friends who stayed in other rooms of this hotel. Staff pretend not to understand your problem and choose to ignore. Besides you need to pay and leave deposit for safety box, the receptionist didn't want to give me back my 10eu deposit because you need to bring back some paper not only the key. 15 minutes walk to the beach. What can I say: never again.

Room Tip: avoid booking single room, choose studio or double
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  • Stayed: July 2013, travelled as a couple
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1  Thank NatashaKalashnikova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHT_H0tels, Director de Relaciones con Clientes at Hotel GHT Balmes & Apartments, responded to this reviewResponded 4 July 2014

Dear Natasha,
Thank you very much for your feedback. We apologize if your stay with us was not a perfect experience. We will take into consideration all your comments in order to improve and make sure your next visit will exceed your expectations.
Sincerely.

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80 - 86 of 321 reviews

Reviewed 18 June 2014

We Have Just spent 10 day's at this hotel and we were not impressed at all bed's were hard and creaked everytime we moved they also put a bus load of 14 to 15 year olds on the same floor as us there teachers were on a different floor so you can imagine what we went through every night banging running amok shouting banging doors. no amount off complaining helped as staff cannot speak English never ate at it but menu's were not impressive room was very basic 2 ring cooker and microwave only thing was cleaning staff were very good and kept the room clean and tidy

Room Tip: Don't book here
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  • Stayed: June 2014, travelled with friends
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Thank bettymyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHT_H0tels, Director de Relaciones con Clientes at Hotel GHT Balmes & Apartments, responded to this reviewResponded 4 July 2014

Dear guest,
We appreciate any comments made by our guests and constantly work to offer the highest quality service. I’m so sorry to read that you had some issues during your stay.
Hope to see you soon in our hotel.
Best regards,

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Reviewed 13 June 2014

This hotel has many good features and one or two not so good.

The location of this hotel is about five minutes walk away from the main tourist streets.For a budget hotel you could not ask for better. About ten minutes walk from the beach and 15 from the rail station. There are a number of small supermarkets close by, and a larger one 5 minutes from the hotel.

Advertised as a self catering apartment is stretching the truth a little. Our plan was .to eat in half the time from the fantastic fresh produce available. The kitchen is in a wardrobe arrangement. The equipment available is limited and basic. I would advise playing with the ring settings til you find the hidden highest one.

There is an excellent housecleaning service which will make sure you have toilet roll and towels everyday. They are unobtrusive and good at their job. To be honest the hotel could be a bit cleaner however it is only surface detritus and not grime.

The apartments are small and there is not a great deal of room. You get what you pay for.

Our big shout out goes to Pep a white haired gentleman in reception. He is a fount of local knowledge has a very good understanding of our needs and deserves a big thanks from us.

Overall if we were coming back to here, we would be happy to stay here again.

Stayed: June 2014, travelled as a couple
5  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHT_H0tels, Director de Relaciones con Clientes at Hotel GHT Balmes & Apartments, responded to this reviewResponded 3 July 2014

Dear Mike,
What a pleasure to read that you were satisfied with our services and enjoyed your stay with us. . We are very much looking forward to your next visit to Hotel Balmes.

Sincerely yours,

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Reviewed 5 June 2014

Just spent a long weekend at this hotel with my daughter.When the coach dropped us off my first thought was "where the hell have i brought myself!" This was only because we got dropped off by a square with not a soul in sight except a couple of old men! When we got to the hotel it seemed to be in the middle of nowhere,but apparently its on the edge of town where the locals live.The people on reception where very friendly and showed us how to get to our room.Ive got to say the room was spotless and included a hairdryer,shower gel,shampoo,soap and a comb in the bathroom.Something we didnt expect as we were only self catering and expected a basic room.The location itself was out of the way for where we wanted to go (one of the two english pubs left in callella)so ended up getting a taxi home every night as i didnt feel safe with my daughter walking back to the hotel.I cant comment on the food as we didnt eat in the hotel,nor can i comment on the cleaners as we didnt see one for the whole of our stay!I dont think i would come back to this hotel but only because its too out of the way for me and would spend a fortune on taxi's.If you're just looking for a long weekend in a clean hotel,this could be the one for you but dont think i could do any longer than that. x

  • Stayed: May 2014, travelled with family
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1  Thank stairydeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHT_H0tels, Director de Relaciones con Clientes at Hotel GHT Balmes & Apartments, responded to this reviewResponded 3 July 2014

Dear guest,
We would like to thank you for your feedback about your recent stay with us. We really appreciate all your kind words about our hotel.
If you finally to come back again I will recommend you to contact the hotel, the will help you and explain the easiest and cheap way to arrive at the hotel.

We hope you will decide to visit us again in the future and let us make your vacation experience as memorable as possible. Sincerely

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Reviewed 31 May 2014

Me my husband and too children stayed last week in room 222 had a lovely view staff so friendly and helpfull. Food lovely good selection. Clean and very close to everything.. will be booking again. Was kids first time away aswell the hotel was spot on highly recommend :-)

  • Stayed: May 2014
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5  Thank calene1305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHT_H0tels, Director de Relaciones con Clientes at Hotel GHT Balmes & Apartments, responded to this reviewResponded 3 July 2014

Dear Calene,
Thank you so much for your comments. We are so glad to know that you had a good experience in our hotel and enjoyed our facilities and services.

It will be our pleasure to welcome you once again.
Best regards

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Reviewed 14 May 2014

I stayed here 2 Years ago on My summer vacantion. Very good place to stay. Altough we arrived very late in night (our plane was delayed) The people fromthe hotel were waiting for us with something to eat. Clean hotel but spartan ambiance in rooms in . Manny russian peoples in hotel but they ere civilized ,so no problems.Good menu both on breakfast and dinner. Good entertainers for childrens.

Room Tip: Best rooms are the ones with the view at the pool.
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  • Stayed: June 2013, travelled with family
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1  Thank IoneLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHT_H0tels, Director de Relaciones con Clientes at Hotel GHT Balmes & Apartments, responded to this reviewResponded 16 May 2014

Dear Ione,
Thanks for your comments on Trip Advisor. We are so pleased with it.
Do not hesitate to contact us for your following reservations. Hope to see you soon. Sincerely

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Reviewed 12 February 2014

i was there in may 2013 and in the beginning we had a lot of problem with bad smell in the room, only 1 person after 3 days helped us because staff dont speak in english. they know only spanish and russian.... the food was good but after 3 days i hated the breakfast choice, dinners where great. bartender and drinks excelent, swimming pool was good but still cold. nice view from the balconies on the pool. near the beach, shops and restaurants but quiet enough. overall it wasn't bad but seen better.

Room Tip: choose the room overlooking the pool not the street.
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  • Stayed: May 2013, travelled as a couple
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3  Thank Maria Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHT_H0tels, Director de Relaciones con Clientes at Hotel GHT Balmes & Apartments, responded to this reviewResponded 20 February 2014

Dear Maria,
Thanks for sharing your opinion. We really appreciate your feedback it will definitely help us to improve.

Best regards,

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Additional Information about Hotel GHT Balmes & Apartments

Address: C/ Balmes, 123, 08370 Calella, Spain
Region: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Calella
#7 Family Hotel in Calella
Price Range: £33 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel GHT Balmes & Apartments 3*
Number of rooms: 174
Official Description (provided by the hotel):
A comfortable hotel, awarded the FAMILY TOURISM certificate and ISO 9001. It is a family-friendly hotel, regularly modernized, with a large garden with swings for the children and swimming pools for both adults and children, plus a hydro-massage pool, to make your holiday a truly memorable experience.Besides rooms, the hotel has studios and apartments that can be reserved with "self catering" or daily cleaning and breakfast buffet or half board, ideal for families with children. Hotel Balmes is the ideal spot for a great holiday with your partner, family or friends. It is situated in the quiet, residential area of Calella, close to the beach, the shopping district and the train station. It is very easy to reach from the motorway. At Hotel Balmes all meals are buffet-style and during the summer season (June to September) we offer an entertainment programme for children and adults, as well as opportunities to take part in free activities provided on Calella’s beach, such as kayaking, salsa, trips to the lighthouse, various sports, and so on. The hotel’s location in the town makes it a very appealing sport for participants of the Costa de Barcelona-Maresme Half Challenge and Challenge triathlons, as it is very close to the starting line, the change-over points, the finishing line and the site of the pasta party and the award ceremony. Hotel Balmes accepts dogs (up to 10 kg in weight) at a moderate cost. Hotel Balmes, the perfect hotel for your family holiday! ... more   less 
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Also Known As:
Balmes Hotel Calella
Calella Balmes Hotel

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