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“Oasis Hotel”

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Hotel Oasis Park Splash
Ranked #18 of 43 Hotels in Calella
Reviewed 28 June 2013

The only complaint that could be made, has nothing to do with the hotel. If you have a room located at the rear of the hotel you may wish to grab a couple of extra drinks to ensure that you have a good nights sleep, which for me is customary anyway. However, my wife does not drink and complained incessantly the following day about the dogs in the local neigbourhood serenading the night away. I could see where she was coming from because they barked and howled pretty much during the day too!

The hotel is excellent, every member of staff are helpful, the food is very good, varied and plentiful and there is also a waitress service who take your requests for drinks and bring them to you. All inclusive is reccommeded here because in many hotels you have to wait ages for drinks in long queues, but not here. Drinks are served almost immediately and rarely do you have to wait more than a couple of minutes.

The cliente is very cosmopolitan with clients from all all different parts of Europe which was good because it allows the opportunity to meet other nationalities and also added I think, to a more relaxed atmosphere. There is nothing worse than going abroad and staying in a hotel that is full of rowdy brits, if that was what I was looking for, I would have gone to Blackpool.

This is a family orientated hotel and the entertainment is varied and varied for all ages while the entertaintments team make an exceptional effort to keep people amused. The hotel is also very clean and as a 3 star, it is no more than that as it is quite basic but more than sufficient to sustain a comfortable stay. For what I paid for an all inclusive holiday the value was outstanding.

  • Stayed: June 2013, travelled as a couple
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2  Thank Jamesmallon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerhsHotels, Propietario at Hotel Oasis Park Splash, responded to this reviewResponded 17 July 2013

Dear Customer

We are very pleased to have had a good time in our hotel and we were able to enjoy their time with us.

See you again next year

Regards

Hotel Serhs Oasis Park

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Reviews (424)
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121 - 127 of 424 reviews

Reviewed 3 June 2013

Just got back home from Calella,was very pleased with this hotel the rooms were spotless in fact the hotel was very clean throughout ,the food was very good really more than i expected from a 3*yes they have a card system for drinks but it worked well with plenty of choice of drinks.Calella is a lovely town with little streets full of shops to suit all,and very friendly and a lovely beach.Took a train to Barcelona from the local station journey took about an hour and cost about 8 euros well worth it .Would certainly go back to Calella and Oasis Park .

  • Stayed: May 2013, travelled with family
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2  Thank supergran47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerhsHotels, Propietario at Hotel Oasis Park Splash, responded to this reviewResponded 17 July 2013

Dear Customer

We welcome your comments about our hotel and the town of Calella. It is very important for the whole team that is the face of the hotel being able to offer a very good service to all our customers. As for the cuisine always try to be quite varied as perform various dinners and themed meals.

The proximity of Calella to Barcelona, also makes can make day trips to visit Barcelona.

Regards

Hotel Serhs Oasis Park

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Reviewed 20 January 2013

Our family stayed in the oasis park hotel last week in July. However, only now i've visited this site to check the recommendations of this hotel. And i am very surprised what some people wrote here. This hotel absolutely surpassed my expectations of 3 star hotel.

The offered meals were fine. there was just one disgusting meal and it was called "cold soup". When you are in the restaurant I recommend you to meet boss of the restaurant, Susana, she is great woman whose smile make your day nicer :)

We had 2 double bed rooms and they were really cleaned and nice. there were enough space and air conditioner, so everything what we needed. :)

The reception stuff was really nice to us even though they were busy.

The hotel bar was our favourite place :). I really recommend to pay for all inclusive, its really value. the stuff on the bar is really nice and quick.

Now ENTERTAINMENT team - I can say just WOW. We have stayed at many hotels but we haven't seen something like that. It seemed they were there all day, still smiling, funny, enthusiastic (especially the czech guys, Lucas and Michael, they were amazing, crazy, funny. Everybody loved them, my wife and daughter couldnt stop talking about Lucas blue eyes. You must meet them!!). Entertainment program was varied, during day there were activities like Aquaerobic, Darts, Pool, Ping Pong, Waterpolo, Water volleyball etc... and in the night they had prepared many programs (minidisco, dancing shows, bingo etc..). Actually, the entertainment team is reason why we want to return to the hotel this summer because we spent great time with them.

I really recommend this hotel to families with children.

  • Stayed: July 2012, travelled with family
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9  Thank Theodor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerhsHotels, Propietario at Hotel Oasis Park Splash, responded to this reviewResponded 23 January 2013

Dear customer,

We welcome your comments, as customers come first for us and this encourages us to constantly improve our product and the resulting customer satisfaction.

Regards

Hotel Serhs Oasis Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2012

This is an average hotel, rooms are clean but very noisy, could here everything that went on in room next door.Breakfast buffet basic (I was surprised that in Spain they are offering canned fruit instead of fresh one). I got the feeling from the staff on the reception as if individual guests were not that important as the the tours.
I would not recommend it if you are looking for a nice place to spent romantic holidays, more suitable for budget travellers.

  • Stayed: September 2012, travelled with family
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Thank Asatan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerhsHotels, Propietario at Hotel Oasis Park Splash, responded to this reviewResponded 8 November 2012

Dear customer,

We welcome your comments, as customers come first for us and we constantly improve our product and the resulting customer satisfaction.

Regards

Hotel Serhs Oasis Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2012 via mobile

I stayed in the oasis park with my 3 friends even though we are young we were not looking for a clubbing holiday but a quite beach break. We had two 2 bed rooms both were basic but spotless they were cleaned daily along with sheets n towels being changed. The Walls between bedrooms are thin and you could hear next door in the shower ect but you got use to it.
The food was aimed more at the europen clients than the British but we go away to try different things. Saying that the snacks were burger, chips ect if you do fancy something more British. They also always had a toastie maker with cheese and ham in the dineing room if you couldn't find anything else, which is had to believe. There was a good choice everyday and they had food cooked in front of you as well as theme nights.
The AI drinks were good quality and plenty of choice. The cup n card method was easy to work after the 1st time however if you drink beer you might get bored of going to the bar as the plastic cups don't hold a lot.
The staff were friendly and helpful especially the bar staff who were always a laugh, entertainment was good in the evening.
Location is good close to the beach and main town but far enough back to avoid the noise from the bars and clubs at night.
Over all we had a great time and would go back again.

  • Stayed: September 2012
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2  Thank Emmasteg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerhsHotels, Propietario at Hotel Oasis Park Splash, responded to this reviewResponded 8 November 2012

Dear customer,

We welcome your comments, as customers come first for us and we constantly improve our product and the resulting customer satisfaction.

regards

Hotel Serhs Oasis Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2012

I don’t normally write reviews but I am making an exception for this hotel as I feel previous reviews are very unfair. I wonder if people are writing about other hotels, there are a few Oasis Park Hotels in resorts close by.
So to make this clear this review is about the HOTEL SERHS OASIS PARK IN CALELLA. This is a 3 star hotel; it has three big yellow stars on top of the hotel that you can see as you approach it, so it baffles me why people are reviewing it as a 4 star.
Food and drink was pretty good and there was plenty of it, as with most budget all inc hotels it’s buffet style help yourself at all meal times, we always managed to get a decent meal out of it. I would agree with people that the card system to get your drinks is a pain, I asked the bar staff why they did it this way and they told me that it was to stop mess and make people bring their glasses back, which makes sense I suppose. It also probably reduces staff costs.
We found the staff very friendly, helpful and efficient especially Maria on reception she couldn’t do enough for us and always had a smile on her face. Even the night security man was really pleasant; I had to call security one night to assist a very drunk Brit (there is always one that gets carried away) who couldn’t get into his room. He managed to bundle him into his room then he cracked a few one line jokes that made all the irate guest laugh and go back to bed happy.
Room was excellent it had two rooms one with twin beds and one with a double. The bathroom was very nice with twin sinks and a bidet, toilet, shower and bath. Room had views over the three swimming pools and was cleaned daily. TOP TIP If you find your room has twin beds and a locked adjoining room go to reception and ask for the key both the rooms are yours, there is only one entrance to these rooms so everything behind the card key door is yours.
People have commented on the German students, there was a party at the hotel when we were there. They were from Holland and not Germany and they were quite well behaved, just the usual noise and larking about that you would get off any group of 16/17 year olds.
The area of Calella is very nice once you get past the all-day breakfast pubs. If you want a traditional tapas bar try Champanillo Bar don’t be put off by first appearances its very good and very cheap.
All in all we had a lovely holiday in a lovely hotel, excellent value for money and would defiantly return to this hotel. This holiday was excellent value for money.

  • Stayed: September 2012, travelled with friends
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1  Thank BlackDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerhsHotels, Propietario at Hotel Oasis Park Splash, responded to this reviewResponded 11 October 2012

Dear guest,

We welcome your comments, as customers come first for us and this encourages us to constantly improve our product and the resulting customer satisfaction and being in continuous improvement.

Regards

Hotel Serhs Oasis Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2012

After booking this hotel and then reading the reviews on here, myself and friends (party of 5 adults) were extremely worried about what we were going go find when we arrived. We all travel frequently and have stayed in some top hotels that were not as good as this one!! people need to remember when they book this is a 3 star hotel and NOT a 5 star, YOU GET WHAT YOU PAY FOR!!!
From the time we checked in we found the staff to be helpful and polite. We had an apartment of 3 people & an apartment of 2 people, both had 2 bedroms with a twin and a double in each, each bedroom had a large balcony and air conditioning, appartments had large bathrooms with double sinks, shower, wc & bidet. our rooms overlooked the 3 swimming pools. the bar was well stocked and we always got served quickly and with a smile, the food in the restaurant was always fresh, hot and plentyfull & snacks are also available from the bar between meal times.
We are not the type of people to stay in the hotel and just do 'the all inclusive thing' (im sure if you did then you would get bored if it, but then I would do in a top 5 star after a few days!!) but the time we did spend at the hotel was most pleasent!!
To sum up, the hotel was always spotlessly clean throughout, rooms were cleaned daily, bar & restaurant were in my opinion much better than 3 star. Although we were out each evening and didnt see it there was entertainment every evening for children first, then adults a little later, all staff were always polite and friendly & I would not hesitate to return to this hotel or recommend to friends, FNTASTIC VALUE FOR MONEY!!!!

  • Stayed: September 2012, travelled with friends
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1  Thank gumbut5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerhsHotels, Propietario at Hotel Oasis Park Splash, responded to this reviewResponded 11 October 2012

Dear guest,

Your opinion has been important to improve the services, we would like to have your visit again.

Regards

Hotel Serhs Oasis Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Oasis Park Splash

Address: C/ Montnegre, 54-64, 08370 Calella, Spain
Region: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Calella
Price Range: £50 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Oasis Park Splash 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Serhs Oasis Park Hotel
Serhs Oasis Park Costa Brava

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