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“'Okay'”

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Hotel Best Cambrils
Ranked #12 of 33 Hotels in Cambrils
Wicklow, Ireland
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“'Okay'”
Reviewed 9 July 2014

My family (2 adults & 2 kids ages 9 & 12) have just returned from Best Hotel Cambrils and we stayed there for 1 week. The hotel could do with being updated, carpets in the halls are stained and curtains in the room was also stained. Rooms are cleaned daily but only around the bed & in the bathroom, underneath the bed and furniture could do with a good clean. Hotel staff are friendly. We experienced a leak in our room from the ceiling and the problem was fixed within 2 hours but I had to use towel to clean up floor and no one was sent to mop the floor. The food was okay, there is plenty of choice like veal, young rabbit, pigs trotters, dog fish, pork, turkey, burgers, plenty of skinny chips, paella, salads, fresh fruit, flans, rice pudding, custard etc. The beach is only across the road but its a busy road and the Spainish do not have to stop at a pedestrian crossing so you have to be very careful with children. The pool area is nice but could be kept cleaner around the sun bed area and not very secure as people can hop in over the wall from the street. Nightly entertainment is provided and has something for everyone. Room had a/c and it is adjustable from 0 - 3. There is a small fridge in room. There are no tea/coffee making facilities in the room.

Room Tip: Rooms on the road side of hotel is quieter.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank fiona m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Cambrils, responded to this review, 17 July 2014
Dear Guests,

Thanks for the feedback, it is always good to get such a balanced review to enable us to make any necessary changes to our service. I am glad to hear you were enjoying our layout and facilities and your holidays in general, please be aware I will pass your comments to my staff, I am sure they will appreciate the opportunity to see where they can improve in there work. I hope to see you again on your next visit to Spain, Best Regards, Antonio Escobedo, Management
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (282)
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English first
Cardiff, United Kingdom
Level 5 Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 7 July 2014

Me and my wife have just returned from a weeks stay[29th june .6th july}.Firstly we would like to thank all the staff who worked so hard and always tried there best...During our week the hotel was very busy with lots of young kids staying here who were attending a football tournament in Barcelona....they were no bother but meal times were hectic....The hotel itself needs some updating but for location you could not fault it...food was always plentiful and a choice to suit all tastes....You get what you pay for,so if you are on a budget this place ticks a lot of boxes....Again a big thank you to all the staff.

Room Tip: Be aware rooms at the back of the hotel face quite a busy railway line
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Cambrils, responded to this review, 15 July 2014
Google Translation
Estimado cliente, Muchas gracias por dejarnos su opinión. Nos alegramos de que, en general, disfrutara de su estancia en nuestro hotel. esperamos que sirva su opinión para futuros viajeros.

Muy atentamente

Antonio Escobedo
Director
Best Cambrils
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Llanelli, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 July 2014

Just returned from a week's holiday....after reading reviews on this page we were quite worried about staying here as we had booked it for 2 families... I have to say though, this is the best place we have stayed in as for location, couldn't fault it. The hotel itself was absolutely wonderful in every aspect. The food was top class, presentation was so impressive. We were all inclusive and so glad we were. We could never have eaten out and got the standard of food that we had for the price we paid for this holiday. Absolutely first class. Rooms were lovely, bar staff wonderful. Terrific waiter service in dining room. Will definately stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank toothfairy037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Cambrils, responded to this review, 15 July 2014
Google Translation
Estimado clientes, Muchas gracias por dejarnos su comentario acerca de las sensaciones que experimentó durante su estancia en nuestro establecimiento. nos alegramos que disfrutaran y se divirtieran ,esperamos poder verles de nuevo en nuestro hotel.

Muy atentamente,

Antonio Escobedo
Director
Best Cambrils
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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 July 2014 via mobile

I stayed here 22nd of june for a week and after reading some of the reviews on here I was starting to worry!
when I first seen the outside of best cambrils I did think it looked a little run down however when I walked through to reception it was a very clean spacious modern area.reception staff did come across as a bit miserable and didnt seem like they knew much when asked about opening times for food and drinks.
our room was on the 3rd floor but there is 3 lifts that are quick.rooms I could not fault nice size,great air con,flat screen tv, fridge and bathroom was really nice and cleaners did a brilliant job daily.balcony was a nice size too and also cleaned daily.
food is good but tends to be the same at dinnertime as teatime with the odd thing changing.breakfast is lovely and my 7yr old daughter loved the pancakes (they were huge)!snacks at the poolside bar include chips,toasties,hotdogs,crisps and ice creams/lolleys and are served when the restaurant is closed.pool is a fantastic size and suitable for all ages as there is a nice size shallow area my 2yr old son was able to walk around in.there is a small pool separate but found that to always be full of leaves and little sticks.pool closes at 7 and is throughly cleaned ready for next day.
beach is literally a 5 min walk from hotel and is definitely worth going to although be prepared to be harrassed constantly by peope wanting to braid your hair or sell you copy sunglasses and bags lol.
there is a bus stop outside hotel where we did a trip to salou and cambrils both of which are a ten min journey and again it is worth doing as both are lovely places!
Towards the end of my stay the hotel did get alot busier with people from spain,germany,russia and france there some of these people do not believe in queuing and dont like to hear a tired child crying (which happened to be mine sometimes!)
my overall stay at this hotel was great and I would return as would my partner and children.dont be put off by the minor faults as they are to be expected!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Natalie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Cambrils, responded to this review, 14 July 2014
Dear Natalie, Thank you for your recent review of the hotel and fantastic comments about the service received from my staff, especially for praising our cleaning team! It´s one of those little things which we care about a lot in order to offer our clients a wonderful and pleasant stay. I am glad that you liked our establishment and the surroundings, and the restaurant with its delicious meniu. I do hope to be able to welcome you back to the Best Cambrils soon.

Best Regards,

Antonio Escobedo
General Manager
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Dagenham, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2014

Returned 29 th June after staying one week. Never been to Cambrils before.
We was amazed at Cambrils and the best cambrils hotel. It was fantastic. Clean friendly and modern. The rooms are spacious and well maintained. The food is exceptional. Too much choice if your watching your weight! !.somethingfor even the fussiest tastes. Near to the beach, Cambrils harbour, busy Salou And historic Tarragona. Buses cheap. We went for our silver wedding but will not be waiting for another big anniversary before returning. Thanks Best Cambrils for a wonderful memorable holiday.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank WHUDAVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Cambrils, responded to this review, 14 July 2014
Dear Whudave

Thank you very much for your recent review and such a positive praise. I am glad you had such a good time in Cambrils and that our hotel was to your liking. Delighted your anniversary was brilliant! Looking forward to welcoming you back personally on your next visit, which I hope to be very soon!

Best Regards,

Antonio Escobedo
Director
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ipswich
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

Very dissapointed on arrival booked as a family and was split up had to pay to move my rooms,food cold (had bad stomach aches from food) . Payed 70euro s,lost key in hotel but had to pay 60euros for another one .found out that all safe keys fit all of the safes at hotel .my daughter had to share with her two girls as was told there were no rooms for three even though when we passed one of the rooms there was two single beds and a sofa bed. As a couple thought there would be one double but no two single beds. Didnt get beds changed unless you stripped them your selves.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lou2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Cambrils, responded to this review, 15 July 2014
Dear customer, Please accept my apologies for a lapse in the service you received. Apologies that all these things led to a disappointing stay. I will speak to my staff to ensure that we keep getting better at looking after all our guests. Sincerely, Antonio Escobedo. General Manager Best Cambrils
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Glasgow, United Kingdom
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 June 2014

Stayed here for a week at the beginning of June '13 with 2 friends, and it is one of the best hotels I have stayed in. Staff were friendly and our room was nice and cleaned daily. The pool was great and the poolside bar was an added bonus! It was about a 10 minute taxi journey to get to Salou which is the lively area filled with shops, bars and restaurants.

Port Aventura ThemePark is also situated in Salou and was the highlight of the holiday and would definitely recommend visiting if you are staying in the Salou/Cambrils area and like themeparks!

The food at Hotel Best Cambrils was amazing. The buffet changed everynight so you would not have the same thing twice. Food was great quality and I loved how the chefs would make you your own customized pasta dish on the spot! The pancakes at breakfast were also a favourite!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank StuartFitz8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2014, Gerente at Hotel Best Cambrils, responded to this review, 14 July 2014
Dear Customer,
Thank you for letting us your comments on this website. We are glad that you liked our rooms, friendly staff and our restaurant.
We look forward to welcoming you back in the near future.

The Management and Staff of the Hotel
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Additional Information about Hotel Best Cambrils

Property: Hotel Best Cambrils
Address: Avda Diputacion, 141, 43850 Cambrils, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Baix Camp > Cambrils
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#8 Luxury Hotel in Cambrils
#9 On the Beach Hotel in Cambrils
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Best Cambrils 4*
Number of rooms: 400
Official Description (provided by the hotel):
Located in the area of Vilafortuny only 60m. from the beach. Comfortable rooms with balcony, fully fitted bathroom with hairdryer, telephone, satellite TV, fridge, security door lock, heating, air conditioning and optional safe-deposit box. Buffet style restaurant with show cooking, national and international cuisine, bar-cafeteria, TV lounge and a snack-bar at the swimming pool. Outdoor swimming pool for adults and children, games room, children’s area and kid’s club. Day and night entertainment program. Optional services: spa, gift shops, internet corner, fitness centre, massage, ping pong and billiard. ... more   less 
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Also Known As:
Best Cambrils Hotel Cambrils
Best Hotel Cambrils
Cambrils Best Hotel
Hotel Best Cambrils Costa Dorada, Spain

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