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Estival Eldorado Resort
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All reviewssplash poolel doradojunior suitebeach bara la carte restaurantrooftop restaurantmain poolice lolliesmain restaurantbranded drinksincluded in the all inclusivemini discofree mealfamily poolstandard roominclusive menugreat holiday
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Reviewed 20 April 2014

This is an average hotel. In overall good condition, simple and clean but from check in til departure service was never what one would expect in this popular vacation spot.
The worst arise when our room got broken in (clear signs of effraction on our balcony door) and we never got any sign of support or compassion from the hotel who kept asking if we had an insurance.

Room Tip: Be careful if you stay on the ground floor of the hotel as we heard from regular clients, this kind of theft happens regularly!
  • Stayed: April 2014, travelled with friends
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3  Thank PhilippeJos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eldorado2013, Director de Recepción at Estival Eldorado Resort, responded to this reviewResponded 26 April 2014

Dear Philippe,
we have read with much attention your review and we thank you for taking time to write us your observations, in order to allow us to perform our services.
we regret not having fulfilled your expectations , so please do not hesitate to contact me by e-mail reservas@doradoplaya.com to comment personally your experience.
Reception Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2013

Had a great holiday at this property. We stayed in one of the Atriums, which was perfect for us. Ample parking, everything on hand, pools, beach etc. The apartment was well equipped although the kitchen was a little cramped. Having said that there was an oven, microwave, toaster and fridge/freezer in there so it certainly did not lack the essentials. The pool area was very relaxing, disappointed that we didn't get chance to go into the Spa pool, but that's an excuse to go back!! The only thing that let the whole holiday down slightly was the attitude of the buffet restaurant staff. We arrived exhausted and hungry and at about 9.30 pm we thought we would just get something quickly to eat. BIG MISTAKE.....payment for the food was upfront, euro 50+ which included buffet, a bottle of wine and water. There was very little food left at this time in the evening and was not replenished. There were no desserts to be had as they had all gone. The restaurant was closing at about 10.00 pm so we didn't have time to drink the bottle of wine or the water. We wanted to take these back to our room, but no, the staff were having none of that. They were very rude to us, pointing to a sign saying no food or drink to be taken out of the restaurant. We had to leave both bottles and feel they should have given us a partial refund, but of course that was not going to happen. Needless to say we did not return to the buffet "restaurant" and were thankful we were not on a half board basis. Overall we were happy with the accommodation, and it was fairly quiet during the daytime and nightime. I didn't think the bed was particularly comfortable but to be honest I find that with most overseas holiday accomodation. It certainly wasn't the worst I have slept on!

  • Stayed: September 2013, travelled as a couple
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6  Thank eizzy_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

Attended a family wedding in this resort 1st week in September. Check in was smooth and efficient. We had booked a villa with extra bed, and our holiday home was clean and comfortable. When we requested extra pillows, towels and bedding, the staff could not have been more helpful and accommodating. Other members of our family stayed in more 'fancy' villas, but we were more than happy with our home (110B) and thought it was great value for money. One small comment - the prints on the wall of the double room were a little unpleasant - I woke each morning to see a white cow with a red nose and a red bottom and (sorry if you own the villa ;-/) found it rather disturbing!! We were right next to the spa and the beach and had a great week. The wedding food was amazing, however much of the food in the restaurant was buffet, so we gave it a miss. We did dine once or twice at the pool cafe - felt it was a little expensive for food and drink, but a short hop into Cambrils gave us plenty of choice (lots of fish restaurants) and value for money. Not many English/Irish here, but lots of Spanish walking and cycling in the area, and we loved it. Would definitely recommend it and would love to return.

  • Stayed: September 2013, travelled with family
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2  Thank June D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013

Just finished a week at PEP and can only say positive things about the place. Very friendly people and quite cosmopolitan.... If you like lots of English people around you don't go! Tennis, pools and beach all superb. Restaurants and supermarket very good but possibly on the pricier side. Villa (427) very spacious and clean and really convenient to all of the village.
Recommend bikes to Cambrils and Salou... Great fun. Beach party fun for young family til 12 and orders one after til 2AM.... Trenet (train) worth a ride if you don't mind high fiving a man in a chicken suit! Entertainment on site is also of good quality... Body balance was our favourite which was more acrobatics that might have been imagined.Spa was lovely ... Free to use as well which was a good surprise.

  • Stayed: August 2013, travelled with family
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1  Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

Just returned from a weeks holiday at Puebo Eldorado Playa. The villa was basic no TV (it was not made clear to us at the outset that we could rent one, we only found out when we were leaving!), no kettle but it had coffee machine/microwave/cooker/fridge-freezer. Very clean and well maintained. The villa has received a certain amount of refurbishment ie kitchen and bathroom.

We ate twice in the Bottom Coffee Bar (near the spa and larger pool) and both times they made mistakes with the bill.

There is WiFi internet, but just not within range of the Villa (we had to sit in the coffee shop, although we once managed to connect to it on the beach) and at extra cost.

The resort on the whole was good, although as Yammam stated the prices were expensive, but there was a lot of choice at the evening buffet (captive market). The gardens were lovely.

Also as Yamman stated, we were one of a handful of British families (mainly European - Swiss, German, Russian and Spanish). We did not mind this - We live near a major seaside resort, and wanted to be more low key and more Spanish, but if you wanted the company of Brits, this is not the place. The outdoor pools were great, and again well kept.

Cambrils, although a 30 minute walk, was delightful and we eat quite a few evenings there.

We hired bikes for two days and although again quite expensive were excellent quality and well maintained. The people in the cycle hire and sports shop next door were very friendly, and went out of their way to help us.

We did not use any of the sporting facilities, apart from the bikes, because we felt they were quite expensive.

The enduring theme of our stay appears to be that everything was spotless, efficient and at extra cost!

All in all quite a pleasurable experience, although we would return to the region, not sure we would stay here again.

Room Tip: Book early, we were left with the last available villa.
  • Stayed: July 2013, travelled with family
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1  Thank BeffyLancashireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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