It’s an old place in the forest yes ...but it could have been nice but "4 star luxury facilities" and "recently been restored and is equipped with all modern conveniences" and "It offers its guests 22 luxurious suites" .....is hidden very very well. The restaurant is ok with good selection of wines.
The rooms need a renovation. "Junior suite" come on.... The painting is coming off and is smelly. Mini bar is a bottle of Water. A place to put your cases is not a part of the 4 star services this place.. The place seems to be left be the staff too. So good luck waiting in the bar for a drink. Maybe you are there on a good day and they will serve you. Pals is nice but you need a car to get in there on the dusty road.
Booked 8 days there and after seeing the room with dirty rusty sunbeds/mattresses and feeling the humidity and the smell in the room we asked to get moved to another room. They first said ok but then suddenly this was no longer possible. We told them we would move to another place where we would get less allergy from the dust and humidity in the room. The manager said if the booking portal would agree on a refund it would be ok. We left after 3 days and got a vacation spoiled and it did not get better when they suddenly did not want to refund the not used days. Have never paid and lost so much 200 eur/night for this type of quality/service -so one record they made!
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- Also Known As:
- Hotel Mas Salvi
- Mas Salvi Hotel Pals, Costa Brava, Spain