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NH Pozuelo Ciudad de la Imagen
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Reviews (423)
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Reviewed 22 May 2012

I arrived to NH Ciudad de la Imagen to spend a romantic weekend with my girl and definetly it met my expectations. Staff were really friendly. They always were with an smile and ready to help. If you are going to visit them don´t doubt in chat with them.

They offered us an special discount on breakfast when we checked-in, and we enjoyed an awsome buffet to start well the day.

Rooms were very comfortable and it´s located on a very quite zone so we could sleep really well.

If you are going to visit Madrid, I strongly recommend booking in NH Ciudad de la Imagen. Even more you just take 20 minutes to the center of town.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Murcia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2011

I stayed here for 2 nights recently when the I-Hotel nearby was unavailable. I was very disappointed.

Having requested a quiet room on my booking I was given a ground floor room that
- connected with another room. I could hear everything in the next room as if it was my own
- 3 doors from the lifts and lobby, with a fire door that seemed permanently open so that you heard all comings and goings

The room itself was poky and tired - in need of a revamp.

On my second day I returned to the hotel around 6:30 pm after work to discover someone (cleaner?) had opened my curtains and window. I was appalled - I was on the ground floor, my case was in full view on the bed and I had valuables in the room. Fortunately nothing had been taken - but things could have been so different. An apology was offered by reception.

At check out, I was asked to pay - even though the room was pre-paid, yet more hassle and time to sort things out.

I hope I don't have the misfortune to stop here again, the I-Hotel Eurostars down the road is 10 times better.

  • Stayed: June 2011, travelled on business
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    • Cleanliness
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Thank AlexaHumphries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago
Google Translation

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago
Google Translation

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionNHCImagen, Director General at NH Pozuelo Ciudad de la Imagen, responded to this reviewResponded 1 week ago
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