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“Pleasant staff”
Review of Hotel Eden

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Hotel Eden
Ranked #1 of 5 Hotels in Spiez
Certificate of Excellence
Singapore, Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Pleasant staff”
Reviewed 30 December 2013 via mobile

Eden is pleasantly located in Spiez, away from the touristy Interlaken and is only half an hour away by train.

Old school charm would describe the hotel pretty well.

One particular lady was outstanding, Monica Boss who was gentle in her ways and made us feel comfortable and saw to our requests for packed breakfast-to-go and a ride to the train station as we were pressed for time.

Thanks for the wonderful 2 nights there!

Stayed December 2013, travelled as a couple
Helpful?
Thank nerdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
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    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Zurich, Switzerland
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 6 October 2013 via mobile

Very nice hotel, super nice people and very good quality. The food was amazing and the room had a very nice view and super clean. Great swimming pool with warm water. Everything was great. Exceeded expectations :)

Stayed October 2013, travelled with family
Helpful?
1 Thank AnaccH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baden, Aargau, Switzerland
Level Contributor
167 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 11 August 2013

Spiez is one of the most beautiful places to stay if you are up to mountain viewing and panoramic experiences. The Eden Hotel is located perfectly. get a Lakeside room and you will feel the Alps, the Lake. Staff is very very friendly, all the way from the receptionist to the massage folks. However - for that price, you would think you get what you order ( we got duck instead of fish, espresso instead of capuccino), you would expect a decent wine card, you would want the sommeiler to serve from the right side, and you would not understand why wellness is open only after 3 pm .

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank 975manrey975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion V, Direktionsassistentin at Hotel Eden, responded to this review, 16 August 2013
Dear 975manrey975

Thank you very much for taking time to write a constructive feedback. We are happy you were pleased with your hotel room and our friendly staff.

We apologize for serving the wrong dish by mistake and hope you enjoyed the offered drink. We are looking forward to your personal suggestions for wines to be added to our 27 pages wine card.

Our spa area is open daily from 7 a.m. to 10 p.m. Generally our guests use sauna and steambath in the afternoon and evening. Therefore and for environmental reasons we concentrate our sauna opening times from 3.30 p.m. to 10 p.m. Upon request we gladly open our sauna for our guests as we did for you.

We feel your passion for Spiez and would be very happy to welcome you again.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 4 August 2013

We spent four nights in this hotel at the end of June visiting from Singapore. We had a superior lake view room (had a partial lake view). The room was very comfortable with an extra bed for our daughter.

The hotel is a beautiful property with lovely grounds and nice spa facilities. Excellent views of the lake and mountains.

What made this hotel stand out for us was the excellent staff (unfortunately we don't remember all their names but do remember Regula who was a gem) who were extremely polite and helpful and went out of their way to make our stay comfortable.

Overall a wonderful hotel and one that we would love to go back to.

Room Tip: Get a lake view. If you are travelling with children you will need at least the superior room (lake...
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pooja T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion V, Direktionsassistentin at Hotel Eden, responded to this review, 16 August 2013
Dear Pooja T

Thank you very much for taking time to write such an informative report of your stay with us.
We appreciate it and forward your words to our employees.

Your advice for other guests is very useful. Thank you for that. Indeed it is advisable to book a Superior room or Junior Suite if travelling with children. We also have Superior rooms facing the mount Niesen which are as spacious as lake view rooms at a favourable rate.

We would love to welcoming you back soon.

Kind regards from Lake Thun
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 July 2013

We really enjoyed our stay at the Eden and in Spiez. The hotel and it's grounds are beautiful. Plus, everything is brand new. The staff is very friendly and willing to help with whatever you need. The breakfast was wonderful. A great variety of both hot and cold items! We also enjoyed their 3pm free cake service. They had a variety of delicious selections! The city of Spiez is charming. We enjoyed the views of the castle, the mountains, and the lake. It was a very relaxing place. Hope to get back there one day!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RunnerHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion V, Direktionsassistentin at Hotel Eden, responded to this review, 16 August 2013
Dear RunnerHouston

Thank you for this excellent feedback. We appreciate that you take time for writing such an detailed report. Our employees are able to read every evaluation - positive and negative ones and are very happy about yours.

Hopefully you make a stop at the Eden on your next trip to Switzerland.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoneham, Massachusetts
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 July 2013

Any experienced visitor to the lakes region around Interlaken will lament at how touristy and honkey tonk Interlaken has become. I avoid staying in that mayhem by taking one of the many lake steamers to this charming place across the lake. Eden has both breathtaking views and tranquil gardens to stroll through. There is a clay surface tennis court and good size indoor lap pool. The hotel has a carefully blended air of elegance with informality. Creature comforts also include electrically adjustable bed and fresh fruit on the hallway tables with plates and napkins. The staff is very helpful. Worth the extra money for a lakefront view. Easy walk to lake steamer pier at the foot of the street. I love this place. Make sure you have the afternoon tea with assorted Swiss pastries. If you like they will serve you in the formal garden.

Room Tip: You really ought to spend more for the lake view. So worth it!
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swissdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion V, Direktionsassistenz at Hotel Eden, responded to this review, 16 August 2013
Dear Swissdiner

Thank you very much for writing this detailed evaluation. You gave helpful advices to future guests - we appreciate it a lot.

We are looking forward to welcoming you back at Hotel Eden.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bruxelles
Level Contributor
92 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 June 2013

I stayed at the Hotel Eden for one night a couple of weeks ago, as part of a business trip. It was one of the best hotels I've ever stayed at. Spiez is a wonderful place, and the hotel had a central location in Spiez, in front of the lake. The view from the restaurant and my room was simply breathtaking!

My room was very large, and the bed was so confortable I did not want to leave in the morning! The breakfast buffet was great. I wasn't able to test the swimming pool unfortunately as my meeting was starting very early, but it looked very appealing.

The restaurant and the bar were great. Food was of very good quality, and the staff were very nice and helpful. In the morning, we had to take a taxi to Thun, and they arranged everything for us. All in all, an amazing experience. I cannot wait to be back!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arthemise21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion V, Direktionsassistentin at Hotel Eden, responded to this review, 16 August 2013
Dear arthemise21

Merci beaucoup for your very positive feedback.

Hopefully you will have the chance to enjoy our hotel again without business duties....we would love to welcoming you back soon

Yours faithfully
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Eden

Property: Hotel Eden
Address: Seestrasse 58, Spiez 3700, Switzerland (Formerly Eden Swiss Quality Hotel)
Phone Number:
Region: Switzerland > Canton of Bern > Spiez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Spiez
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Eden 4.5*
Number of rooms: 45
Official Description (provided by the hotel):
Welcome to paradise! The Hotel Eden Spiez has a picturesque Location direclty on the Lake Thun. The fascintating mix of traditional and contemporary design make the hotel unique. The room and suites have been individually furnished, with great attention to detail. Relaxation is our motto! Live dreams. The rooms and suites have been individually furnished, with great attention to detail: bath rooms of Italian marble, hand-woven carpets, most comfortable armchairs and sofas. All guest rooms have balconies, most of them with wonderful view on the lake. Delicous dining! Our master of cooking art ist dedicated to twinkle your palate on the highest degree possible - either in the delightful Setting of our Restaurant, lake-side on the secluded terrace or in the ballroom. He re-invents the traditional and regional dishes over and over and draws his inspiration of fresh products on the market in every season. A pleasure experience is guaranteed whether you are tasting something new or familiar, traditional or exotic, far or near. Lovers of the good cuisine will be surprised yb the culinary discoveries. Sound Mind, Sound Body. Time for well-being and Relaxation. You decide if you want to energise yourself, snoothe yourself, unwind, or recharge your energy Levels. The spa at the Hotel Eden Spiez extends over an exclusive wellness world. Here you will find everything which your heart and body desires. The swimming pool, sauna, steam bath and whirlpool encourage well-being, whilst the sun terrace treats guests to a unique view. Our magical Location. The Hotel Eden Spiez has a picturesque location directly on the Lake Thun. We lie in the heart of Switzerland with excellent links by car, Train and airplane. You can easily reach Berne (40km), Lucerne (85km), Lausanne (145km), Geneva (200km), Basel (130km) and Zurich (170km). Arrival by train: Direction Basel- or Zurich-Bern-Thun-Spiez-Lötschberg-Brig or Golden Pass Panorama train from Interlaken-Montreux. Arrival by car: Motorway A6 Berne-Thun-Interlaken, Exit 19 Spiez. Discover Spiez! A diverse range of leisure Options are available and guarantee active and Relaxing days in a magnificent Region featuring wonderful natural sights. Mighty Peaks alternate with charm lake scenery. To make our guest stay atmosphere more sweeten, we continuously create a colourful program with numerous Events. Our evens are always something Special. Enjoy the symbiosis of first-class cuisine, innovative event ideas and unique flair directly on the bay of Spiez. Spoil yourself and enjoy the spectacular view on the Lake Thun and the Panorama of the Alps of Bernese Oberland. ... more   less 
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Also Known As:
Eden Swiss Quality Spiez

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