Absolutely terrible customer service. Accommodation only has one bathroom for the entire floor of rooms and explained it was like sleeping under a train; Upon ringing to cancel the rest of his week's stay there and requesting a refund for the nights he didn't stay, I received a slew of abuse from a member of staff, claiming what I said was "Bullsh**" and swearing left, right and centre at me. I am totally gobsmacked and appalled at the way this establishment treats their customers. Could be £1 per night and still not worth the money!!
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