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“No real complaints”
Review of Royal Chace Hotel

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Royal Chace Hotel
Ranked #2 of 5 Hotels in Enfield
Certificate of Excellence
Reviewed 6 June 2014 via mobile

Stayed here 4 nights whilst on business. Although the room was small and no bath it was well equipt. The room was warm and on the last night I was provided with a fan. Apparently other rooms have baths I only had shower staying 4 nights would have liked a bath. Food was decent and the gym is space aged really is a lovely gym I would rate as excellent.

Stayed: June 2014, travelled on business
1  Thank Deanjohnson23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this reviewResponded 11 June 2014

Thank you for your comments and I am so glad that you enjoyed your stay with us. We have many combinations on our rooms and I would suggest that on your next visit that you ask for a bath or even a 'Jacuzzi' which some of our rooms enjoy for a small increase. We did spend a lot of time and effort in the design of the gym and I am delighted to read that you enjoyed your experience.
Kind regards,
Geoffrey Breese,
Managing Director,
The Royal Chace Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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348 - 354 of 610 reviews

Reviewed 2 June 2014

We stayed just one night on 25th May for a family get together in Palmers Green, myself, husband, daughter and 2 young children. Lovely location with view from our room of the city skyline which I had not seen before. Rooms were all modern and very clean with a relaxing atmosphere. All staff, whatever their role, were extremely polite, friendly and helpful. Even though there was a wedding party that evening the hotel appeared to cope well with the numbers and we did not feel affected by it. Only issue (which happens in many hotels) is people returning to their rooms in the early hours. The doors do shut rather loudly although this also ensures that they close properly for fire risk reasons.
Breakfast selection was extremely good, with all food well presented and fresh, and as usual we all ate more than we would ever do at home! We had two young children with us and they were made very welcome.
Only one relatively small negative, and I'm sure this will be part of the maintenance schedule anyway, is that many of the double glazed windows in the bedrooms were misted up and appeared to be in a poor state of repair. That apart we had a very enjoyable stay.

  • Stayed: May 2014, travelled with family
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Thank GailandRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this reviewResponded 11 June 2014

Thank you for your kind comments regarding your recent stay with us. With regards to the windows requiring attention we are fully aware that some need attention and you are quite right our maintenance team are working on an internal schedule to repair.
We too are proud to be able to see the City skyline from some of our bedrooms including the Shard, Canary Wharf and the O2.
Looking forward to welcoming both you and your family back to the Royal Chace Hotel.
Kind regards,
Geoffrey Breese,
Managing Director.
The Royal Chace Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

After been booked in by friends who live nearby we thought bed for a couple of nights.But we
ended up staying 9 nights.The whole hotel was classy with lovely art work around, spotless rooms and,food in both restaurants was good.
When there was a misunderstanding it was soon dealt with and everybody was happy.Will go back
hopefully use their helicopter pad next time .Excellent for the money.

Room Tip: Ask for room overlooking the swimming pool with a bath if staying for a few days
  • Stayed: May 2014, travelled on business
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1  Thank jean k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this reviewResponded 11 June 2014

It was a delight to read your comments with regards to your recent stay with us and I agree too that we have various pieces of interesting artwork dotted around the hotel along with excellent food and beverage.
Looking forward to welcoming you back to the Royal Chace Hotel.
Kind regards,
Geoffrey Breese,
Managing Director,
The Royal Chace Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We had our wedding here. We loved it. It was a large wedding of 130 people sit down. No one had any complaints. The food was superb and they had a team of people on hand to make sure the day ran smoothly. The grounds are lovely for photos and being a big irish wedding we drank untill the very early hours which wasnt a problem for the hotel. The rooms were very nice and all in all everyone had a fantastic time.

  • Stayed: April 2014, travelled as a couple
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Thank AlanOGrady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Overall cannot complain about the stay recently. Reasonably priced, clean, friendly staff, comfortable beds. Overall very good. Slight issue when checking in and checking out, bug nothing major. Staff were able to resolve quickly

  • Stayed: May 2014, travelled on business
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Thank Ahmed L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014 via mobile

Great from arrival to dinner, comfortable spotless well decorated room, bed and bathroom. Plenty of room and calm at breakfast. Staff very professionally friendly. Well recommended. Only point for management is stop charging for razors. I was unhappy enough about leaving my Gillette at home without paying. You already put Gilcrist and Soames shampoo in the room, just hand me the shaver without charging £3.

Stayed: May 2014, travelled on business
Thank Skippers_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Spent one night at the Royal Chace, old style hotel, fom the outside, inside clean, well decorated and cared for.
The twin bedroom was very nice and clean, with the smallest bath (with Shower) i have ever sat in. Good views over the fields and nice and quite in the countryside.
Had an evening meal, which was very nice and not too expensive. Did not have the breakfast as this appeared to be very expensive.
The reception and bar staff were very pleasant and friendly.
Would certainly stay again when in the area

Room Tip: They seem to be geared to weddings and functions, check first as it may not be as quite as the night...
  • Stayed: April 2014, travelled with family
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Thank neddyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this reviewResponded 28 April 2014

Thank you for taking the time to review the Royal Chace on Trip adviser following your recent stay at the Hotel.

I was pleased to read you enjoyed your evening meal with us and found the prices reasonable and I look forward to welcoming you back in the near future.

Kind regards,

Geoffrey Breese
Managing Director
Royal Chace Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Chace Hotel

Address: 162 The Ridgeway, Enfield EN2 8AR, England
Region: United Kingdom > England > Greater London > Enfield
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Enfield
Price Range: £64 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Chace Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
FREE High Speed Internet, FREE On Site Parking ... more   less 
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Also Known As:
Hotel Royal Chace

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