We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food and service were poor”
Review of The Percy Arms

The Percy Arms
Ranked #7 of 80 Restaurants in Goole
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 4 weeks ago

Visited recently for a lunchtime family meal, there were 5 of us and we all ate from the light bites menu.

The first complaint I had was that the prawns in the cocktail I ordered were still frozen! I sent them back (when I eventually managed to catch a member of staff's eye) and they were replaced (although I wasn't given any other option)but this is a schoolboy error which should not have happened.

All of our main courses were terrible. One tiny portion of salmon, honestly it had to be seen to be believed - it was too small even for a starter! Vegetable accompaniments were overcooked and tasted awful. The gravy accompanying the meat pie was congealed beyond recognition. The scampi was of very low quality and was served with a tiny ramekin of chips. The portions were meagre, deserts were served in the ubiquitous ramekins - which could be seen as a positive as the quality was so poor.

Staff were not overtly rude, they just gave the impression that they really could not be bothered, passing plates of food over people's heads and expecting you to grab them rather than placing them on the table to name a couple of instances. There were only 10 people in the place but I had to go walkabout to find someone who could give me some tartare sauce (which should automatically come with the scampi shouldn't it?)

This pub used to be known for the quality of its food so it must have changed hands as it is a million miles away from the Percy Arms I have previously eaten in (admittedly a while ago).

There are plenty of quality places to eat in the area and we will definitely not go back and I would suggest you give it a miss also.

    • Value
    • Service
    • Food
2  Thank bibiyorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (372)
Traveller rating
Traveller type
Time of year
Language

4 - 8 of 372 reviews

Reviewed 4 weeks ago via mobile

Lovely comfortable place.
Sat in conservatory which was nice, window sills a bit grubby and in need of a cleaning.

Food was really nice albeit portions not huge. I actually had 5 chips on my plate with some rice.
Did find the food expensive for what we got on our plate.
Staff lovely and friendly.

1  Thank Quazzie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I am one of a group of four friends who visit this restaurant regularly (It is in Airmyn NOT Goole) We always go on lunch times and have the light bites menu. The staff are always helpful and friendly and have never been disappointed with the food. The light bite portions are as much as I would want to eat and are very good value for money. I can only assume the dissapointed customers are evening visitors as we have never been at night. I would certainly recommend them for lunches

    • Value
    • Service
    • Food
Thank GSK100UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

visited a few days ago
bad attitude from staff
food tasteless
not very clean
the staff need to be trained on customer service and not wear fake nails
the manager looks very boring dont think we will visit here again after seeing a comment on here saying it was closed down last year by the health yuk makes me feel sick just thinking about it

    • Value
    • Service
    • Food
1  Thank mandi m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018 via mobile

We returned to the Percy arms to see if much had changed since they were closed by health and safety and it was same service and long waiting times for food, I was also unimpressed by the level of cleanliness around the pub and toilet facilities, won’t be returning

Thank ryanmulvana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Percy Arms also viewed

Goole, East Riding of Yorkshire
Goole, East Riding of Yorkshire
 
Goole, East Riding of Yorkshire
Goole, East Riding of Yorkshire
 
Howden, East Riding of Yorkshire
 

Been to The Percy Arms? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing