What a breath of fresh air. Small, family run hotel with exemplary customer service.
Due to a family emergency I needed a place to stay at short notice. In addition I had to drive 4 hours to Harrow, this hotel took my late booking and knowing I would not arrive until the early hours of the morning, the host waited up...until 2am for me to arrive. (Other hotels in the area said they shut their doors at 11 pm and they could not accommodate me).
The owners are so helpful, friendly. My room was basic, but had everything I needed. Full English breakfast and wifi included. Breakfast served promptly and with a smile.
How can people complain? This hotel is opposite Tescos, in a quiet location, and only a five minute walk in to town, and half the price of hotels in larger budget chains. Great result!!
Very impressed, would highly recommend. This hotel, cares, and serves, its guests...how many hotels still remember to do that?
- Official Description (provided by the hotel):
- 1st Dec 2015 - After listening to recent customer feedback & trying to provide a more consistent level of service, we have started the demolition & complete re-design of a further 4 bedrooms, to be made into 3 new suites. This is to bring these up to a similar, more modern standard as our other rooms and are the last remaining rooms to be modernised in the main building. We apologise for any inconvenience this may cause, -work will not go beyond 17:00 hrs on any day and hope to have the project completed by 1st March 2016. Many thanks for your co-operation. 1St June 2015: After listening to recent customer feedback & trying to provide a more consistent level of service, we have today started the refurbishment of a further 6 Bathrooms & 4 Bedrooms. This is to bring these up to a similar, more modern standard as our other rooms. (After these have been completed we will only have 15% rooms remaining for modernisation). Please note that since Autumn 2012 we have implemented a substantial refurbishment project of the hotel & currently in Aug 2013 have renovated 70% of all our rooms. We have also since 2012 brought about retraining with all our housekeeping staff & concierge. We are situated in Harrow Town Centre, within a minutes walk to numerous restaurants, cafes, bars, shopping and cinemas complexes..Wireless Broadband Access free of charge.We serve an English breakfast or continental breakfast free of charge.Our large secure car park free of charge.Access to Central London is only a 20 minutes tube journey away. Wembley Stadium 3 miles and Heathrow Airport 30 minutes. M1 and M25 motorways within 5 miles. ... more less
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- Also Known As:
- Hindes Hotel Harrow, Greater London