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“Very Poor!”
Review of Banks Hotel

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Banks Hotel
Ranked #13 of 15 Hotels in Ilford
Amersham, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Poor!”
Reviewed 2 January 2014

A couple of friends and I stayed in this hotel for New Year's Eve and we found the standards very poor. We were greeted by a very unfriendly receptionist and staff in general. I booked two triple rooms on the website however the receptionist responded that in fact these were not available and we would be given two doubles and a twin room. The rooms were very mediocre, there was no hairdryer and some of the drawers were broken, for £40 a night I was expecting a lot more. Two of my friends also noted that they had problems sleeping because of the noise levels. Overall I would not stay there again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dymphna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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150 reviews from our community

Traveller rating
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    15
    35
    28
    67
See reviews for
35
37
9
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sofia, Grad Sofiya, Bulgaria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 November 2013

We stayed there for 3 nights. At first they gave us a room with someone else's luggage IN the room, laptop, clothes in the wardrobe, toothpaste in the bathroom, well...someone was living there obviously. And they had no idea who might that be. Ok, half an hour later a boy from the staff came and took the stuff away. My impression is, that the hygiene there is very poor, there were unknown stains on the curtains, you have only one towel, and if you ask for another one, they don't give you any. The room was very, very cold and when you ask them to turn on the heating, they tell you it's already on, and this exercise goes on and on...till 3 am. Wi-fi connection is very low. Breakfast was ok, to be honest - bacon, eggs, beans, toast.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Antoniya E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ilford hotels

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 November 2013 via mobile

Booked this hotel and charged us £65 for a night give us a triple room which there was only 2 of us next day charged us £55 as a double same room breakfast is always cold cleanliness is poor don't recommend this hotel 2 any 1. The staff int helpful at all just want to take ur money and try and charge a £10 deposit for key. We are builders and not 2 fussy were we stop but this hotel really takes the pi--

Stayed November 2013
Helpful?
4 Thank Jonny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 September 2013 via mobile

Four of us all men working down here booked a room for us all, ended up with two singles and a double?door wouldn't shut right looked like it had been kicked in, shower was broken and the telly didn't have freeview so didn't work, complained and just about got a smile and that was it nowt resolved and most importantly the breakfast was rubbish,all four of us didn't get one nights good sleep for work next day,hated the place!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DannyPontefract77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
Reviewed 17 September 2013

I stay almost a week at this hotel.
Feeling that this hotel not bad n worth of money.
The staff also helpfull and willing to guide me during my holiday.
The staff also clean my room and tidy it when im out.
Only can say worth of money, and advise to stay there.
(except food for breakfast always the same. huhu)

Room Tip: No aircond but still quite cold.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
93 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 22 August 2013 via mobile

I stayed here for a few days in August 2013. I have stayed before and found it to be reasonable in the past.
There are some good points. It is quite cheap, not far from the station with easy access to Central London, close to local shops and the big Park.
But there are negatives. Room generally dirty. Socks from previous guest in the drawers. No hangers in the wardrobe. Toilet blocked. No ironing board. Room not cleaned on one day. Soap not replaced. Staff keen to tell you that check out time is soon. It's a pity they don't effort into servicing the rooms.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 177MikeS177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2013

The place stinks my bed was full of bed bugs i phoned the enviromental health they confirmed this no refund eather stay away . I left at 1400 hrs in the morning felt it was cleaner too sleep in my van

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banks Hotel

Property: Banks Hotel
Address: 5-9 Park Avenue, Ilford IG1 4RS, England
Region: United Kingdom > England > Greater London > Ilford
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Airport Transportation
Hotel Style:
Ranked #13 of 15 Hotels in Ilford
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Banks Hotel 2.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Banks Hotel Ilford, Essex

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