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“BETTER THAN ANY OTHER PREMIER INN WHERE I HAVE STAYED!” 5 of 5 bubbles
Review of Premier Inn Manchester (Wilmslow) Hotel

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Premier Inn Manchester (Wilmslow) Hotel
Ranked #2 of 5 Hotels in Wilmslow
Certificate of Excellence
Preston, United Kingdom
Level Contributor
295 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
“BETTER THAN ANY OTHER PREMIER INN WHERE I HAVE STAYED!”
5 of 5 bubbles Reviewed 3 November 2013

With Premier Inn, you tend to know the standard you will receive - decent beds, plenty of hot water, breakfast in the pub/restaurant next door etc, and the Wilmslow one has all of this. So what makes it different? Firstly, I think it is probably the location. It is on the edge of a small wood and only either a very short drive into town (five minutes at the most) or a pleasant walk of around fifteen minutes. Secondly, the staff are very helpful and friendly and you feel you could be in a 3* hotel and not a budget grade one.

I would definitely recommend it and as we only paid £25 for the room, that was a bonus! I have stayed here three or four times in the past and have always eaten in Wilmslow itself as there is no shortage of decent eating places so cannot comment on the restaurant other than for having breakfast in the morning.

My only minor criticism, which may sound petty, is that the water in the bathroom was way too hot! There was no way you could wash your hands under the running tap without scalding yourself. There were warning notices around but I am sure Premier Inn could save money by turning down the thermostat slightly!

All in all, however, excellent value for money.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lillibet12309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLeader M, Team Leader at Premier Inn Manchester (Wilmslow) Hotel, responded to this review, 7 November 2013
We appreciate all the feedback we receive from our guests but it's particularly great when our guests let us know how much they enjoyed their stay with us. Thank you for taking the time to review our hotel and we hope to welcome you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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354 reviews from our community

Traveller rating
    169
    119
    46
    10
    10
See reviews for
102
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Keswick, United Kingdom
Level Contributor
120 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

I just love the Premier Inn, Wilmslow – it really is an absolute gem – very personal, not at all like your regular hotel chains.

We have lost count of the number of times we have stayed here and highly recommend it.

We were fortunate enough to stay for 2 nights in early September – once prior to flying out of Manchester and again on arrival back into the UK.

The staff are what make this hotel so special. Check in is always speedy, efficient and the reception staff most courteous whatever time of night or day you arrive. The rooms are kept spotless by the very friendly cleaning staff and beds extremely comfy.

We have already booked to stay another couple of times in December/January (wouldn’t stay anywhere else in this area).

Premier Inns should be exceptionally proud of their staff at Wilmslow – they are credit to them - they could teach some of the bigger hotels a thing or two! Thank you all again.

Room Tip: Every room we've stayed in has been to the same high quality
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Petali57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLeader M, Team Leader at Premier Inn Manchester (Wilmslow) Hotel, responded to this review, 6 November 2013
Thank you so much for your review on our hotel. I honestly can't tell you how thrilled we all are here at Wilmslow to recieve such excellent feedback. I will be sure to let all of our hardworking team know about your great experiences staying with us and we look forward to welcoming you on your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

Staff are brilliant. asked for my bed to have the six inch extensions added as beds are very low and was briliiant. easy to get in and out. The attached restaurant/pub was inexpensive, peasant and cooked traditional Britsh food. roasts etc,. All in all a good experience. Only minus is there is no walk in shower room for disabled guests.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Davidsgems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLeader M, Team Leader at Premier Inn Manchester (Wilmslow) Hotel, responded to this review, 27 October 2013
Thank you so much for your feedback and we are glad to hear you enjoyed your stay with us and the services in the pub next door. I will inform their managment of your comments and I'm sure they will be equally as thrilled. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 14 October 2013

This hotel needs a refit. We've stayed here a number of times when visiting relatives. It used to be excellent by the last stay (11 October 2013) showed that it is in urgent need of a refurbishment as it's looking very tired.

The pub / restaurant next door (OK another operator) also needs a refit for the same reasons. We went for breakfast in the morning and once the waiter appeared from hiding in the kitchen things went OK. The quality of the breakfast was excellent though.

Room Tip: It's better to be at the back
See more room tips
  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MrBok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLeader M, Team Leader at Premier Inn Manchester (Wilmslow) Hotel, responded to this review, 22 November 2013
Thank you for your review. We appreciate all feedback we recieve as it helps us to keep improving our hotel to give our guests the best possible experience when staying with us. We will address your comments immediately and hope that next time you choose to stay with us we will exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 October 2013

We stayed here for one night, the location was ideal for us as it was near to where we had an appointment the next day. Staff very friendly, the young guy on reception was very helpful when we asked for extra tea and milk. Dinner not that special, we ordered scampi which was quite well done but edible. The fish was very very well done and would have been hard to eat. No problem in getting a new one though. Room very clean, bed most comfortable. Pillows were better than ours at home. Breakfast the next morning was good, better than dinner. Lady who served us was brilliant very happy and full of smiles. We would definitely stay here again

  • Stayed October 2013
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank janealicia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLeader M, Team Leader at Premier Inn Manchester (Wilmslow) Hotel, responded to this review, 17 October 2013
Janealicia, thank you for your lovely feedback on our hotel. The staff here will be very pleased to hear that you had such a great stay with us. As always, I will make sure I pass on the comments regarding your meal next door to their management team, I'm sure they will be equally as grateful for the feedback. We look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horsham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 19 September 2013

Unpleasant stay but not typical of my usual experience at a Premier Inn. Room smelt and decor was very tired. Restaurant food choice really poor and service standard needs improving as it was nothing special.

  • Stayed September 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Manchester (Wilmslow) Hotel, responded to this review, 23 September 2013
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
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High Wycombe
Level Contributor
72 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 11 September 2013

We often stay at this hotel when attending football matches in Manchester. Sometimes the cost is only £29 for the room and at those sort of prices you really can't complain. The hotel is set in a quiet area on the outskirts of Wilmslow next door to a pub which hardly ever seems to have anyone in it. The pub is also used for breakfasts (at extra cost) which are generally good value and with their eat as much as you like approach keeps us going for most of the day.

Inside, the hotel is pretty standard for a Premier Inn. There's nothing particularly remarkable about it but neither is there anything particularly nasty about it. You can sometimes hear people moving about in the rooms upstairs but that's not an uncommon problem wherever you are. The TV is adequate but a little small and likewise with the bathroom. One thing that was a bit of a pain is that the shower head is quite low and fixed in place so anyone over about 5 foot 4 needs to stoop to shower. The beds are large and perfectly comfortable although I always seem to struggle to get the right combination of pillows so maybe i'll start taking my own!

If you need an overnight stop that's convenient to Manchester or its airport then you could probably do worse than this place.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HighWycombeTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamLeader M, Team Leader at Premier Inn Manchester (Wilmslow) Hotel, responded to this review, 22 September 2013
'HighWycombeTraveller', thank you for your feedback.
I am very pleased that you enjoyed your stay with us, however, here at Wilmslow we strive to provide our guests with an outstanding level of service and accommodation. With that in mind, I would like to apologise for causing you to feel as though we have not lived up to that standard. We are constantly improving our site and service and we hope that next time we can exceed your expectations.
We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester (Wilmslow) Hotel

Property: Premier Inn Manchester (Wilmslow) Hotel
Address: Racecourse Road, Wilmslow SK9 5LR, England
Region: United Kingdom > England > Cheshire > Wilmslow
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Wilmslow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester (Wilmslow) Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
Close to heart of Wilmslow town centre with easy access to Manchester Airport ... more   less 
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Also Known As:
Premier Inn Manchester (Wilmslow) Hotel Wilmslow
Premier Inn Manchester (Wilmslow) Hotel Cheshire

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