The room side of this Inn is good. Staff very helpful and room standard good. It is attached to a pub where breakfast is served, this is where the whole experience falls down...literally!! As well as poor service, poor food quality and quantity I had a serious fall across a wet slate tiled floor where only about a metre of dry space was left for you to go get coffee and tea. The staff who witnessed the fall did nothing to help and later on the manager was quite uninterested. The premier inn do not staff the pub area but this is still, as a customer is concerned part of the premier inn. They need to look at this issue.
For this reason I can only recommend this place if you don't need breakfast.
- Official Description (provided by the hotel):
- Close to heart of Wilmslow town centre with easy access to Manchester Airport ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Manchester (Wilmslow) Hotel Wilmslow
- Premier Inn Manchester (Wilmslow) Hotel Cheshire