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“OK for one night”

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The Airport Inn Manchester
Ranked #5 of 5 Hotels in Wilmslow
Bucknell, United Kingdom
Level 6 Contributor
176 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“OK for one night”
Reviewed 31 March 2014

Luckily booked via Expedia Deep Discount otherwise I would have been somewhat disgruntled.

Clean place but room a bit small. Staff friendly but disorganised. Check in slow and wrong.

Didn't have my details correct although it was prepaid.

Bar food good but a bit expensive and staff didn't know how to use a debit card. To be fair the girl was friendly and in her first week so where was her supervisor.

Good location and parking. OK for one night but that's about all

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,326 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (226)
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English first
Bradford, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 March 2014

We stayed at this before our 1 week holiday to tunisia ,we had an early flight so it was ideal able to park the car in the price enjoyed a fantastic meal in the restaurant will definitely use the hotel free taxi to and from airport check it out

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 March 2014

Chaos at check in - first impression was the the last impression. Receptionist let two people push in front of me in the que whilst not even acknowledging people were getting frutrated - when the phone rang she answered it Holiday Inn (the previous occupant of the site) when it was eventually our turn the hotel had no confirmation and it apparently wasn't her fault that I booked third party and it was my issue to sort, not great service. Thankfully after being in the line for nearly 45 minutes the Reservations Manager (who should come out more as her presence would undoubtedly improve the FOH experience!) came to the Receptionists rescue and promptly checked us in and offered to sort everything out. The rooms are very tired and with a bit of TLC the hotel could be something really nice. Yes the room rates are good - but for the similar price the Premier Inn's on the Cargo Centre are cleaner, fresher, more up to date and better value than this property.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Benjamin86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level 6 Contributor
158 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 25 March 2014

From a fairly cheerless "welcome", a tiny bathroom and a problem with my bill on check out - and over £7 for a lukewarm glass of wine in the bar - nothing would induce me to come back here.

Room £85 b & b - quite cheap - £8 taxi to airport also ok.

There are better options

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuwariahBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 March 2014

stayed one night before flight next day.decent clean room secure parking while away.taxi to and from airport included.had evening meal 29;99 2 course for two people with glass of wine.drinks are expensive at bar but they are at every airport hotel.for the price we paid it was excellent value for money .would use again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level 5 Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 March 2014

one night stay before flying from airport following morning. room was quite small but clean. ate in restaurant and we all found food to be excellent. would certainly stay again if flying from manchester

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colin e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2014 via mobile

Would not recommend this place to anyone! I queued for over an hour to check inn and found the customer service terrible. After all of that they also charged me twice.

I am still waiting for this to be resolved. I have contacted customers service on numerous occasions and no response; it's nearly impossible to find a contact number! I have now written to Alex langsam for a response.

The manager of this hotel (Wayne) explained that it was particularly busy the day I arrived and they were unde staffed - really not my problem. He explained that even though he is hotel manager, he can not process a refund! Utterly ridiculous! Don't stay with Britannia!!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hdot007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Airport Inn Manchester

Property: The Airport Inn Manchester
Address: Altrincham Road, Wilmslow SK9 4LR, England (Formerly Holiday Inn Manchester Airport)
Region: United Kingdom > England > Cheshire > Wilmslow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Wilmslow
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Airport Inn Manchester 3.5*
Number of rooms: 138
Official Description (provided by the hotel):
The Airport Inn Manchester is ideally located less than 10 minutes from Manchester Airport, and is one of the prime hotels near Manchester Airport, just south of Manchester city centre. The hotel offers exclusive Stay & Fly Packages which include on-site Manchester Airport Parking and for a small charge, a 24 hour taxi service, transporting you to and from the airport. ... more   less 
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Also Known As:
Holiday Inn Manchester Airport Hotel Wilmslow
Manchester Airport Holiday Inn
Holiday Inn Wilmslow
Wilmslow Holiday Inn
The Airport Inn Manchester Wilmslow, Cheshire

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