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“great value, but let down a bit by poor attention to detail”

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Inn on The Broadway
Ranked #15 of 16 Woking B&B and Inns
Loughborough, United Kingdom
1 review
“great value, but let down a bit by poor attention to detail”
Reviewed 22 July 2013

I recently stayed here with my wife and two young boys (3 and 18mths) in the family room on the top floor (£53). We found it easy enough and there was meter parking right outside which was free until 8.30 the next morning as we arrived in the evening. The lady who welcomed us was friendly enough and the set up seemed efficient.

It looked like they'd fairly recently spent quite a lot of money on decor as the corridors and room were quite smartly done out. It was a spacious room with a double bed, 2 singles and a sofa, with plenty of walk space. The TV was of quite poor quality and had colour issues which I couldn't fix by making adjustments and the remote had flat batteries which involved a walk to ask for replacements. We also had problems turning on the air con because it turned out it had been disconnected from the power while work was being carried out elsewhere on the circuit (this was rectified within about 10 mins so can't complain too much).

The nice decor of the room was let down a bit by what appeared to be shoddy installation / decorating and poor attention to detail, with many cracks / holes in the walls, spotlight hanging out of ceiling, no socket near to one bedside lamp so couldn't be plugged in, low pressure shower, bathroom mirror too low, and cracked floor tiles. Throughout the building there were also several bits of paper stuck up with gaffa tape as signage which looked a bit shoddy.

The inn is right opposite the train station and while the trains did shake the room, it did not disturb us during the night. Breakfast was nice with a choice of cereals and fruit, plus cooked breakfast, although there was no high chair available for our 18mth old.

I think if they fixed the minor gripes there would be very little to have issue with and we were impressed for the price so we would stay here again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anonymous20132207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
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English first
Sheffield, United Kingdom
Level Contributor
86 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 19 June 2013 via mobile

Due to its location it's very noisy outside, then to top it off the hostess without the mostest is up and about before 6 walking up and down the corridor on laminate flooring getting ready for people for breakfast, so if you want to have a nice quiet night inn and sleep in, forget it... Getting a parking space is a lottery, the B & B itself is hard to find as its just a door with a sign above and the sign is with loads of other signs so is quite difficult to spot.Lots of stairs, The hostess is called Julie I think,, not much of a welcome, rooms ok, I was in room 3, very noisy outside & inside, decent bed & shower, small TV. Kettle & mashing stuff, free wi-fi,,,,parking & noise on corridor in a morning puts me off staying here again,

Stayed June 2013, travelled on business
Helpful?
Thank Saywhatisee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 February 2013

I was booked into the Inn on The Broadway by a company I was working for. Having stayed one night, I'd be happy to stay again in the future (despite the fact i'm not likely to visit Woking for any personal reason!)

The hotel is pretty secure - situated above a Chinese restaurant and accessed through a security gate and front door. There's lots of stairs, so obviously not suited to anyone with a disability or infirmity which makes such details difficult.
The owner was warm and welcoming and had a little joke with us, which was a nice introudction to the Inn. My room was quite spacious with a nice, comfy bed and a decent quality shower. The only down side being that you seemed to need a degree in Quantum Physics to know how to operate the heating system!

Breakfast was nice and served in good time - which is always a nice plus point. In reality, i'd give it 3.5* "good" if I could! Unfortunately, though - the restaurants in the vicinity aren't exactly mouth-watering...

  • Stayed February 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snb70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2013

I recently stayed here on a business trip. The staff were freindly and helpful. I had unlimited wifi which was a god send when preparing for my meeting for the following day. The rooms were clean, tidy and comfortable. Excellent value for money and will definately stay again and would recommend to my colleagues whether for business or pleasure with it being in the centre of Woking and near to the train station.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maria m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 December 2012

the hotel had no heating. the shower door was hanging off.parking at the back not sure what you call it but you whould not wont to park there.it is not a nice place to stay.we have stayed in a lot of b/bs this is by far the worst donot go there.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tony w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Woking hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 October 2012

Could not find the b&b. Located above a chinese take away with only one sign lost in amoungst others.
No reception or anything. Told was parking round back, had to try n find it! Was a couple of out back spaces.. No proper carpark! Seemed very unsaUfe. Was given keys and told price of room and left to it! Had to walk a fair bit between car and front door.
Light hanging out ceiling.
Cigarette ash in a draw.
Ridiculous heating/ air con system so froze all night.
Shower floor filled with water when toilet was flushed.
A woman who could barely understand / speak English ATTEMPTING to serve a poor over and part under cooked breakfast.

Could not have been any worse.
Was debating to pay the money and go home!

Pay the extra money and go somewhere else!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nothavinganyrubbish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbridge, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 September 2012

Stayed here for a quick stop over and found the staff very helpful and very friendly. Great location for station and nightlife, can be some noise but you would except this as its so central, but you can close all the windows and put the air con on and not hear a thing, breakfast was great and I would stay again..

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark01728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inn on The Broadway

Property: Inn on The Broadway
Address: 14/15 The Broadway, Woking GU21 5AP, England
Region: United Kingdom > England > Surrey > Woking
Hotel Style:
Ranked #15 of 16 B&Bs / Inns in Woking
Price Range (Based on Average Rates): £
Hotel Class:3 star — Inn on The Broadway 3*
Number of rooms: 8
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Also Known As:
Inn On The Broadway Woking, Surrey

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