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“PRICEY NEAR "THAT LONDON"”

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Premier Inn Woking West (A324) Hotel
Ranked #3 of 7 Hotels in Woking
SW Scotland
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“PRICEY NEAR "THAT LONDON"”
Reviewed 3 October 2013

Stayed here 1 night whilst on business. Reasonable 15 min walk from station, Check in was efficient although computer was down. Asked for taxi to be booked for next morning.
Room was usual Premier Inn. Clean, comfortable, basic. Bathroom clean but a bit worn and needing a quality renovation.
Easy walk back into Woking along canal path. Plenty of choice for food and drink in town.
Breakfast in Beefeater on sight was actually well above my expectations. Good quality sausages and coked to order. Plenty of choice of fruit, cereals and bread too. Staff very friendly and helpful throughout mostly local too I think.
Re taxi booking I double checked with night porter on way to breakfast. It had not been booked but this was soon taken care of and a clean modern taxi arrived promptly at the time I requested.
Price for room/Bfast was £109 which was steep for a Premier Inn but maybe not near London. There is a new P,Inn being completed in Woking centre so should offer more choice in future.

Room Tip: My room 17 was next to path to reception so a little noisy.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Loskie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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476 reviews from our community

Traveller rating
    202
    171
    67
    21
    15
See reviews for
173
129
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87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Pembroke, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

Adequate accommodation for the money, we traveled as two adults and two kids, all in one room, it was a good sized room with a nice bathroom. Unfortunately the family next to us were very noisy, kids running up and down the corridor, thankfully it quietened down around 10pm. Breakfast was nice and staff were ok.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pettifer_SP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 September 2013

I stayed at this hotel for a Wedding and this was the closest to the venue. Room large and clean, really quiet at night cosidering it is close to the town centre and was a saturday night. Pub next door is lovely, next to a little river, we had the evening meal and breakfast deal which was great value, food was nice for the price, staff helpful and attentive, sorted us taxis to and from the wedding. Could not fault this hotel

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marnie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 September 2013

From the first step into our room we were hit with an extremely musty smell, dingy outdated decor and lackluster accommodations. Bad lighting in the room and bathroom. The saving grace is the pub/restaurant next door. Staff there is fun, attentive. Can't recommend this facility.

Stayed September 2013, travelled on business
Helpful?
Thank mkcheather1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Woking West (A324) Hotel, responded to this review, 27 September 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that the issues raised will be fully investigated. Your feedback is very much appreciated as it enables us to improve standards. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 23 September 2013

We used this hotel simply as somewhere to sleep overnight. Given the hotel's proximity to the centre of Woking, noise levels within our room were pleasingly low. We were puzzled by finding in our room no phone line connecting us to Reception, and on enquiry at Reception learned that the room phones in the main building had recently been removed 'as an economy measure'. The literature in the room, however, still referred to 'the phone in your room' and invited us to 'contact Reception'. I see the removal of these phones as a retrograde step.
We were happy with the services that Reception staff offered us, and very pleased with our room, which was large, very clean, in good decorative order, and with a very comfortable bed. The shower was easy to operate too.
We found the general surroundings relaxing, and enjoyed our stay. We felt that our room and our stay represented good value for money.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank granitemannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
felixstowe
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 September 2013

Visiting near by Thorpe park and Windsor for 1 night.Which location wise was great.The beefeater across the car park was very nice,lovely food and very helpful staff.
Check in at the premier inn though was painfull! The receptionist 'Dave' was dealing with another group in front of us who had a problem with their booking ,He was very unhelpfull to them,didnt aplogise for mistkakes with booking,in fact accussed them of making the mistake.When it was Our turn he said the same to us that we had two double rooms not family ,but we had requested family rooms as was travelling with teenage children.He relactanly said that there was a 3rd bed in each of the rooms and that if he had time he would make the beds up,or if he had the equipment?!.Very un helpful,and un enthustiastic.
The bathrooms had very unpleasant brown marks around shower taps and 1 of the rooms smelt mouldy.We did report this to reception.
we were also disturbed through the night from the room above making a lot of noise and the next morning I spoke to a female receptionist who was very helpful and offerd a refund on the 1 room for the poor nights sleep.
I did send a complaint letter about the member of staff (dave) but have had no response!
Very disappointing.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chardsFelixstowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Woking West (A324) Hotel, responded to this review, 20 September 2013
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Truro, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2013

Good Room, Excellent Staff, Lovely Breakfast - this basically says it all. The family room was good sized, beds comforable. The breakfast excellent value especially as the children were "eat free" and the staff very helpful & efficient. Will definately use this premier inn again!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Woking West (A324) Hotel

Property: Premier Inn Woking West (A324) Hotel
Address: Bridge Barn Lane | Horsell, Woking GU21 6NL, England
Region: United Kingdom > England > Surrey > Woking
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Woking
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Woking West (A324) Hotel 3*
Number of rooms: 56
Official Description (provided by the hotel):
A leafy canal-side location in the village of Horsell, handy for Ascot, Legoland and Thorpe Park ... more   less 
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Also Known As:
Premier Inn Woking Hotel Woking
Premier Inn Woking West (A324) Hotel Surrey

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