We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Basic but friendly”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Innkeeper's Lodge Woking
Ranked #4 of 15 Woking B&B and Inns
Certificate of Excellence
Reviewed 31 August 2013

We stayed here for a night before a visit to McLaren and it had everything we needed for a reasonable price. The room was ok, only downside was lack of coooling other than a portable fan, but it was exceptionally warm.

Meals were OK in the attached pub, though slightly over-priced, a few items not well-stocked for breakfast and clearly some disgruntled staff airing their laundry in listening distance from the guests.

I would stay here again if I was in the area.

Would stay here

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Woking, responded to this reviewResponded 2 September 2013

Thank you for your review, we do appreciate that you have taken the time to share your comments following your recent stay at The Wheatsheaf .
Innkeeper's Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (153)
Traveller rating
Traveller type
Time of year
Language

105 - 111 of 154 reviews

Reviewed 20 August 2013

We have stayed here 4 or 5 times and always found it a pleasant place, with great value for money. First let me iterate the good points.
The housekeeping is excellent, (better than many many other places I have been). The housekeeper is so anxious to please and really does well. Rooms are spotless and well appointed.
The staff ( the great majority) are pleasant are also anxious to please.
This place is wonderfully placed for taking the train to London ( 10 minutes walk to the station).
There is free parking.
The pub/restaurant has a great atmosphere.
Now the not so good points
There is new management and there is a long way to go here. (One of the staff mentioned in passing that there is a lot to learn yet. Read into that what you will) I got the impression of greatly diminished morale, which is often the case when staff turns over, but most of the "oldies"are great and it would be a pity if they left.
I get the impression that everything is being done by the book and there clearly are many cutbacks compared to previous visits. From 7.30 to 10.30 on Saturday night there were 8 people in the bar, (4 of them were us), although there was a big increase after 10.30, but I suspect this sort of footfall is unsustainable.
On 2 occasions out of 3 after "running a tab" we were overcharged. This was put right quickly, the second night not so easily.
Food has deteriorated badly, with portions being scrimped on. Although on Sunday night the chef outdid himself with generous portions and well cooked food. Breakfasts are obviously being cut back, necessitating various requests for things available previously. (there were 3 croissants available for breakfast on Monday morning).
There is one member of staff( Chris) who goes the extra mile and should be in management by now. He does everything involved in running an establishment, from cleaning to waiting on tables, bar service and even cooking. He is clearly very popular here, with many customers chatting to him as he raced about the restaurant/pub.
Amazingly some drinks ran out as did the beef for Sunday lunch. I guess this is new management learning skills again. There are also some new staff. But new employees coupled with a lack of language skills really caused problems (hence the overcharging on one occasion). Although the pleasantness and willingness to please could not be faulted, it is just the accuracy that needs a bit of work.
There is a pub quiz which is more like a damp squib now compared to the sparkle of previous visits, which really seemed to draw the crowds in, but this time there were only 6 tables who took part, of which 2 left half way through. The impression there was to get it over with as quickly as possible, as opposed to previous visits when "a great time was had by all"
That said I will almost certainly visit again, mainly because of the welcome we receive by staff whom we are beginning to know very well and the proximity to the train station.
My main suggestion is to eat out and check your bar tab.

Room Tip: Rooms beginning with 3 ( 301, 302 etc) are enormous.
See more room tips
  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank des
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Woking, responded to this reviewResponded 22 August 2013

Thank you so much for taking the time to give us your feedback following your recent visit to Innkeeper’s Lodge.
Best regards
Innkeeper’s Lodge Woking

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2013

The hotel is basic but it's in a good location. It's within walking distance to the town and there is a good selection of shops to browse. I stayed here for one night only on my way to shoot at Bisley camp which is only few miles away.

The room is basic but can't complain as I came here to stay overnight, not to spend a luxurious holiday. I had room 309 with a non-opening window so it was quite hot but the fan was adequate enough to cool the room. The bed was exceptionally comfy so I slept quite well.

The staff were very helpful and polite. I arranged for my relatives to come and meet me at the hotel so we had a lovely evening meal, not top of the range cuisine but good enough. Drinks were reasonably priced too. The continental breakfast was ample, good selection of fruit tea which is what I like.

With free wifi, it's definitely a good value.

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Myrna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Woking, responded to this reviewResponded 16 August 2013

Thank you very much for your kind comments following your visit to Innkeeper’s Lodge. We are pleased to hear that you enjoyed your stay.
Regards
Innkeeper’s Lodge Woking

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2013

We only stayed a couple of nights but found that was enough. This B&B is more suitable to workmen just wanting a place to eat and sleep.
We where in an upstairs room towards the back of the property. The room was far too hot even with the weather being average, and the window only opens a fraction. An electric fan is supplied but you have to sit in front of it to do any good. The room furniture is out dated but has a free view TV. The en suite was the best part apart from the dreaded shower curtain. We had to pass through 2 fire doors to get to our room which constantly loudly banged shut. The corridors are in need of decorating as does the rooms. The continental breakfast isn't a true continental breakfast just very basic. On the bright side the staff were always helpful and friendly. The accommodation is well placed for the town center being only a 5 minute walk.

Room Tip: Ask for a cool room
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank spudlylight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Woking, responded to this reviewResponded 16 August 2013

We are sorry that had disappointing stay at Innkeepers Lodge and we do appreciate you taking the time to give us your feedback.
Thank you.
Innkeeper’s Lodge Woking

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2013

Stayed for 2 nights. Staff were very helpful and friendly. The room was small, but adequate. The continental breakfast was excellent. Our only complaint was that they didn't have any lemonade, and only had bottles of coke because the machine for dispensing soft drinks had broken down.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anthony I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Woking, responded to this reviewResponded 31 July 2013

Thank you so much for taking the time to give us your feedback. We are very pleased to hear that you enjoyed your recent visit to Innkeeper’s Lodge.
Best regards
Innkeeper’s Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2013 via mobile

The hotel was clean and spacious. However a couple of fittings were loose in bathroom. Staff were friendly and welcoming. Nice continental breakfast which suited our needs. Didn't use the restaraunt in evening as we tried different type of cuisine within Woking.
The hotel is in a great location. 5 minute walk to the shops and train station, which has excellent links to London Waterloo.
Will stay there again for sure.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank carelesscaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

Stayed here whilst visiting Royal Ascot for the week ,rooms are kept clean and tidy ,staff very friendly,used as a base for a few days,will return in 12 months,not great but not bad,easy parking,a very pleasant stay

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TellMassini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Woking hotels
0.4 mi away
Premier Inn Woking Town Centre Hotel
0.2 mi away
DoubleTree by Hilton Hotel Woking
2.2 mi away
Gorse Hill
Gorse Hill
#5 of 7 in Woking
498 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Premier Inn Woking West (A324) Hotel
3.4 mi away
The Talbot Inn
The Talbot Inn
#2 of 3 in Ripley
743 reviews
1.6 mi away
The Rowbarge
The Rowbarge
#5 of 15 in Woking
104 reviews
Show Prices
Show Prices
Show Prices

Been to Innkeeper's Lodge Woking? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Innkeeper's Lodge Woking

Address: Chobham Road | The Wheatsheaf, Woking GU21 4AL, England
Region: United Kingdom > England > Surrey > Woking
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #4 of 15 B&Bs / Inns in Woking
Price Range: £61 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Innkeeper's Lodge Woking 3*
Number of rooms: 34
Official Description (provided by the hotel):
If you're looking for a hotel in Woking with a great central location, this comfy 34-bedroom lodge is perfect. Just a short walk from Woking station, it's an ideal base whether you're sightseeing in Surrey or attending the H.G. Wells Conference and Event Centre for business.Whatever your travel plans, it's nice to know that there's a cosy real-ale pub* right next door, where you can put your feet up with a pint of expertly kept cask-ale and some traditional, seasonally inspired food.Woking is a bustling town close to Horsell, Chobham and Sheerwater. Nestled in the heart of leafy Surrey, it was a favourite country residence of the Tudors, although certainly for science-fiction fans it's most famous for the "Martians invasion" in H.G. Wells' War of the Worlds.Nearby you can explore two majestic 18th century mansions, Clandon Park and Hatchlands Park, inspect the vintage cars and planes at the Brooklands Museum or take the family to Chessington World of Adventure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, 5viajes2012 S.L. and LateRooms so you can book your Innkeeper's Lodge Woking reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Innkeeper`s Lodge Woking Hotel Woking
Innkeeper's Lodge Woking Surrey

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing