The standard of service and friendliness of staff of this hotel was the best we've experienced in an all inclusive hotel. Nothing was too much trouble. We did tip as our rep suggested because the staff do travel a long way and the majority seem to live in Moron, a town that is very run down and the people are poor. Mind you, we always have tipped the staff wherever we go. I would suggest, if you visit Moron on one of the trips, to ignore the beggars as if you give them anything they will not leave you alone for the rest of the time, and can be quite rude if you tell them where to go! We had no complaints about the room apart from the pillows but we experience that everywhere. The food was great the first week but seemed to go downhill the second week. We had mostly freshly made egg dishes or pancakes, the best ever. The freshly made fish dishes in the evening were great as well, also the fresh fruit, and the ice cream is to die for. It was pretty windy when we were there but we found a lovely secluded beach to the left as you go down to the beach at the back. Just keep walking and turn left before the big concrete building and over the bridge. Saw some nice fish in that river. The only downside is if you want to get out of the complex and go on a trip everywhere is very far. Would highly recommend the fishing trip. My husband had a bad tummy for 2 days as did a lot of the people we met. I was lucky, don't know why. If you go on a trip take some toilet paper with you, out of the complex the toilets can be quite disgusting. All in all a great holiday, we were even invited to the home of one of the waitresses, but it was too close to our departure time when we would have got back. My husband's birthday was on New Year's Day and the staff made a right fuss of him. Would highly recommend this hotel.
- Official Description (provided by the hotel):
- A good standard property with an excellent beachfront location. Sol Cayo Coco is the only hotel with access to two different but equally charming beaches, situated amidst gardens and palm grove facing the sea and the white fine sand beach. The hotel is ideal for families with children, couples, honeymooners and weddings. This paradise is the perfect spot to combine great fun with fantastic relaxation. ... more less
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- Also Known As:
- Sol Cayo Coco Hotel Cayo Coco
- Sol Hotel Cayo Coco
- Sol Cayo Coco Cuba