I will start by saying that this is going to be an extensive review, I will try to do a brief summary at the bottom for those of you who want something a little shorter.
My Fiance (now Husband) and I traveled to Iberostar Mojito from July 5th-July 12th with 24 guests (26 including us). When searching for a resort to have our dream wedding I could not find a lot of information about the resort at the time, so I would like to share as much information as possible about our journey.
We initially contacted the Ariel Martinez to begin correspondence in mid 2013. From the very beginning Ariel was extremely helpful and answered many questions that we had regarding the ceremony. I would send him multiple lists of questions and he replied within days, always clarifying even the smallest concerns. The wedding package included 10-12 guests but the resort had no problems accommodating the needs of our larger group. For the dinner we were required to purchase a bottle of wine per 4 guests to helps balance the costs but that was the only added expense and it was very reasonable. When arriving at the resort Ariel met with my Husband and I the following day. We went over the ceremony, the dinner and the reception. We choose to book the cigar lounge for our guests to have a more intimate reception and it was well worth the cost. The dinner was an a salad, soup, steak and cake; all of our guests raved about the quality of the food. Also, at the reception the DJ was able to connect our iPod and play a wedding playlist we had made prior to our trip (including our first dance and a Father-Daughter Dance). The ceremony on the beach was picture perfect. There was a live band to entertain our guests until I had arrived with my Father and bridal party. Once we were ready to walk down the aisle the wedding march began and everything went off without a hitch. My only recommendation would be to have the ceremony earlier in the day. We choose to have it around 4:30 because we felt it would be too hot earlier. However, by the time I had arrived it was closer to 5:00-5:30 and the tide was coming in, yikes! or maybe just be on time, haha. The maid had done a beautiful job setting our room up for the day of the wedding, really outstanding and very romantic. We also chose to hire the florist, photographer and videographer that the resort offered. I will admit, I was very skeptical about this but they exceeded our expectations. The photographer has an eye for great photos because the pictures we received are comparable to the photographers we looked at in Toronto. Absolutely stunning work. Oh, and for individuals with party favours for your guests DO NOT be worried. Security at the airport may request to check you bag but when you explain that you are getting married, they are super understanding. I even had Ariel translate something into Spanish for me and then taped that paper to the top of the party favours.
Okay so the resort as a whole...
Once we arrived off the bus we were greeted by the staff of the resort. They had trays full of beverages for us (both alcoholic and non-alcoholic) which was very nice as it was super hot. We all checked in and for 26 people, it went very smoothly. We then had staff escort us to our rooms and help with luggage (huge relief because I had a lot of bags).
THE ROOMS: The rooms all look the same (well at least the 8 or 9 that I saw did). They were cleaned every day and mopped, which I loved because we often brought the beach back with us. Fresh towels and a bottle of water every day. We did not receive beer every day, which some people were disappointed by but we did receive it every other day. Honestly, not a huge deal when there's a 24 hour bar. The maids make really nice designs with the towels on the bed and even the towel by the bath tub was a boat a couple days. All-in-all, no complaints here.
THE FOOD: The buffet was fantastic! We had some seriously fussy people in our group (mostly children) and also some food allergies (two people with celliac) and everyone had something that met their palate. We were concerned because one of our guests that had celliac is also vegan and has a garlic allergy, the staff where able to clearly identify what was in the food. One staff even went above and beyond, he made her a separate plate for every meal with food he knew she could eat. There's a snack bar that offers pizza, which everyone loved and also kettle chip style fries that were equally delicious. Tons of fresh fruit and salad fixings. I would recommend packing a salad dressing in your bag though because the options were limited for that,
THE BEACH: The beach is AMAZING! I don't even think amazing is a good enough word. Yes you do have to walk across a lagoon to get there, is it as far of a walk as some reviews suggest? not at all. There's jelly fish in the water of the lagoon and crabs in the sand along the platform that you walk to the beach on. It was fun for the group to stop and watch them, the kids really loved it as well. The bar on the beach has a wide variety of drinks available and some snacks as well. The beach is clean and free of debris. We walked down there during the evening and it was a sight to be seen, I definitely recommend doing that. The beach is lined with little canapes for people who like shade and we never had a hard time finding seats, most of the time we were in groups of at least 10 and everyone could have had a seat if they wanted.
THE POOLS: The resort has this massive pool that wraps around the snack bar, this one also has a swim up bar in it. If you're not up to the whole swim up bar idea, don't worry there's also a waiter ready to get drinks for you. There is also an adult pool and there's a server there that walks back and forth to bring you drinks. The pools were clean and warm, no complaints here.
THE STAFF: Okay, the staff. This resort is a beautiful place on it's own but the staff are what really makes it wonderful. I did not meet one person that I could say something bad about. They welcome you in, made us all feel so special and really made the trip that much better. They are beautiful people on the inside and out. One man brought limes from his garden for the Father of the groom to go in his drinks and a young man in the buffet area made my husband and I a beautiful wedding banner for the day we left. I really wish I was better with names so I could start listing them off but really, they're all fantastic and have a place in our hearts. The staff that came into the resort for the performances in the evening were equally kind. So much talent it was astounding.
EXCURSIONS: So with a group of 26 we covered a lot of these. The Father of the Groom went to do the deep sea fishing and absolutely loved it. A couple of his catches didn't make it completely into the boat because bigger fish ate parts of them but none-the-less, they had a blast. My Husband and I did the Boating excursion, you drive a speed boat then snorkel down a trail. We had so much fun doing this, like a ton of fun... he said he felt like James Bond, haha. However, we did have some people in our group do the same excursion with small children and they did not enjoy it as much. Apparently if the tide is coming in or going out, it makes the snorkeling part very difficult because the current is really strong. We went mid day and must have hit slack tide because the water was completely calm. I am not a strong swimmer but was able to take off my life jacket and was fine without it. We did this on a Friday. Many other group member did the day trip to Moron and absolutely loved it, there's a restaurant a couple of people found and said was delicious. I don't know the name but I'm sure if you ask the locals they'll be able to direct you. Some other members of the group did the Catamaran trip and absolutely loved it, got sunburnt but had a blast. Also, a couple did the jeep excursion and that one was fabulous (definitely doing that one when we return) they had lunch atop a mountain overlooking the ocean, just stunning.
The trip was fantastic. The resort is clean and well maintained. If anything at any point does not meet your standards just speak with a staff member, they are so eager to make your trip enjoyable. I really feel the experience you have goes hand-in-hand with the attitude you go in with, If you're looking for problems, you'll probably find them. However if you're there to enjoy yourself and let loose, you will have a wonderful trip. Everything exceeded our expectations and the expectations of our guests (many who have traveled the world) and we all look forward to visiting again. It's child friendly and also adult friendly for those who don't want to be around children. We will never forget out experience!
Thank you again to all the amazing staff for your hard work, smiles and genuine kindness!!
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- Also Known As:
- Nh Krystal Laguna Resort
- Nh Krystal Laguna Hotel
- Krystal Laguna Cuba
- Nh Krystal Laguna Cayo Coco
- Nh Krystal Laguna Villas Resort
- Nh Krystal Cuba
- Krystal Laguna Cayo Coco
- Nh Krystal Laguna Cuba
- Krystal Cayo Coco