We just returned from one week's stay (June 22-29) and my mind is still on vacation! It was very difficult to leave the paradise-like beach, breeze, sun... an absolute dream! The many local sand and sea creatures delighted our children as did snorkeling at the patch of rock/reef.
Special thanks to the front desk for taking care of our large family's needs (7 kids combined). Our travel agent's email request for a communicating room was not well-understood, but quickly resolved and the junior suite we enjoyed was perfect. Our maid, Yovanna, did a great job. Thanks to Geisy and Orlens for their concern and care. I was disappointed that the beach grill was closed, but I understood it is low season. This also seemed to be the case for the à la carte restaurants.
The hotel is new, and the grounds are well-maintained, however it seems the landscaping could use a little extra color and TLC especially in the less traveled yet visible areas. And more toilet paper in the stalls, please!
I had no problems with the quality of the food, except to invest in a better tomato sauce as kids usually go for pasta when all else fails. The breakfast and lunch was very repetitive, but the dinner mains varied. The different ice creams were good, the coffee at lobby and snack bar were excellent, but the desserts were always the same. Hola y gracias to our "tortilla" breakfast chef, and evening pasta and grill chefs. Our 'team Italia' kids were most appreciative for your excellent service. Thank you to Saily for her constant charm and care by our table. And how clean and crisp each place setting was!
Hello to dj Javier (the mix CD is awesome) at the beach and gracias to 'Giovanni' serving up beach drinks all day. "Awaye", Nando and Joe at the beach - you guys rock! You were amazing - especially the kids - they miss you! And, of course, our most excellent salvavidas Yaciel, Javier, and Evel, thank you. We felt safe and secure under your watchful eyes as there were quite a few locals enjoying the beach among us, so there were no problems. I appreciated your calm, fun, and cheerful attitude as the time spent by your side was the better part of our day. We will never forget you! Besos y Hasta Luego!
- Official Description (provided by the hotel):
- Pestana Cayo Coco Beach Resort is the first hotel of the Pestana group in the Caribbean, located on the beautiful island of Cuba. The Pestana Hotel Cayo Coco Beach Resort is located in one of the best beaches of the island of Cuba, marking the Group's entry into Cuba, and reinforces its commitment to resorts "All Inclusive." It is a 4-star hotel of the Pestana Group management, consisting of 508 rooms spread over several buildings, accompanied by a Caribbean landscape and the magical view of the Caribbean Sea. The hotel has (4) restaurants and (5) bars, all these designed to offer the best of national and international cuisine. It is a distinctive and innovative product in the current offer in this area of the island. In addition to its modern design and colorful, typically Cuban. In turn offer an attractive European component, especially in the food, which certainly constitutes an additional source of attraction for this hotel facility. With the International Airport "Jardines del Rey" just a few km, Cayo Coco is a true tropical paradise with white sand beaches and calm waters of turquoise, ideal for diving and to enjoy nature, because the destination is a real nature reserve surrounded by lush coral reefs. In Cayo Coco Beach Resort Pestana, have the chance to experience memorable moments, thanks to our variety of benefits, including (11) buildings with 3 floors each, (2) pools (1) private beach, sailing, horseback horse, Junior Suites and Suites, 100% equipped with balcony, cable TV, air conditioning, hairdryer, safe and telephone. We place at the disposal of our customers, (2) Conference rooms with capacity for 50 people each. Pestana Cayo Coco....Come and make your holiday memorable moments. ... more less
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