This property has a great location, it may have been five star when it was new but could do with some TLC to bring it back to this level. Unless you rent the whole complex you may end up sharing the open areas with other groups! A large family were in the unit that was on top of our accommodation with a small child that was up at 6.00 am every morning running about. Not ideal for a relaxing break. At least the unit was clean.
Dear customer, thanks so much for taking the time after your departure to let us know about these little details, it is unfortunate you had not communicated with us previously as we would have responded immediately to your every needs, left for you various messages priot to & the day of c/in at no avail on your behalf during your stay. With that being said we're glad you loved our privileged location & clean facilities, but very sorry you decided not to rate us on these attributes. We're also intrigued you have expressed had one of the kids from the other guests running about every day, as on your date of check/in we had no other guests lodging at our facilities.
Our multiple adjoining outdoor Oceanfront terraces to our Villa are quite extensive and are avail for all our guests to enjoy, kayaks as well !!
Last, we apologize for not having changed some of our outdoor decking, your completely right, they needed 'tlc' & replacement, however, did not feel the need to have workers bother you and interrupt your relaxing days with us. Those have been already replaced after your departure.
Pelicano Oceanfront Culebra