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“Don't go!” 2 of 5 bubbles
Review of Travelodge Hotel Blacktown

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Travelodge Hotel Blacktown
Ranked #2 of 8 Hotels in Blacktown
South West Rocks
1 review
“Don't go!”
2 of 5 bubbles Reviewed 5 June 2014

AC too hot, cannot be regulated. Bond charged but not advertised. No mini bar - no apparent reason for bond. Carpets are worn and look absolutely filthy. Room was quiet, would have been nice if not so hot.





  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Pam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelNguyen, Manager at Travelodge Hotel Blacktown, responded to this review, 12 June 2014
Dear Pam R,
We do welcome your honest feedback. Since your stay, we have had the air con fixed in the room, as all rooms should allow you to regulate the temperature. As you will find with most hotels, a bond is required either by cash or credit card and although we do not provide minibar, there are other services in the hotel that can be charged back to your room, hence the bond.
Thank you once again for your comments.
Kind regards,
Michael Nguyen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

853 reviews from our community

Traveller rating
    273
    348
    172
    40
    20
See reviews for
236
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73
249
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Any
English first
Merivale
1 review
4 of 5 bubbles Reviewed 5 June 2014

The motel was great. Very accommodating especially allowing me a room early as I had arrived from overseas very early in the morning. Great access to the Workers club & McDonalds for food & entertainment. Rooms clean & spacious

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Allison F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelNguyen, Manager at Travelodge Hotel Blacktown, responded to this review, 12 June 2014
Dear Allison F,
It was great to read your positive review. I am pleased that you had an enjoyable stay and the team were able to get you into your room early, as nothing beats a comfy bed after a long international flight.
Thank you for the feedback.

Kind regards,
Michael Nguyen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 June 2014

The aircon was not working properly. Not this room , but other rooms were not cleaned correctly, espacially the bathrooms. Most of the windows in the rooms can not be opened due to the winder handle being broken of.
Over all I am happy to stay in your hotel, however due to the location I would not stay there for a holiday.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Georg N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelNguyen, Manager at Travelodge Hotel Blacktown, responded to this review, 12 June 2014
Dear Georg N,
Thank you for providing the hotel with your feedback. I will address the issues regarding cleaning to our Housekeeping team and have my maintenance repair the window winder in the room.
I am pleased that you were happy with your stay overall and if there is anything we can do to make your next stay more enjoyable, please do not hesitate to contact me directly.

Kind regards,
Michael Nguyen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maitland, Australia
2 reviews
4 of 5 bubbles Reviewed 3 June 2014

Blacktown travelodge is well located in relation to western syd venues. Quiet location makes it easy to sleep. Plenty of parking and easy access to MacDonalds or Workers Club for meals /snacks. Rooms are spacious and well apointed, its good value for money.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Glenda M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelNguyen, Manager at Travelodge Hotel Blacktown, responded to this review, 6 June 2014
Dear Glenda M B,
It was great to read your positive review. I am pleased that you had an enjoyable stay and found the hotel good value for money.
Thank you for your feedback and we hope to welcome you back in the near future.
Kind regards,
Michael Nguyen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 June 2014

the room is like a cheap motel, the staff are not informative and not trained well, asked for an extra towel and was told to use what was just provided with the room. staff had improper command of english was very hard to communicate. i vent in the room was noisy and was had to sleep with that in the bad ground

  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelNguyen, Manager at Travelodge Hotel Blacktown, responded to this review, 6 June 2014
Dear Anthony C,
We welcome your honest feedback and will share this with the team. We are very much a multicultural team here and tend to get good feedback regarding our customer service, so my apologies if there were any misunderstandings during communication with our team.
Kind regards,
Michael Nguyen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Upper Coomera
2 reviews
2 of 5 bubbles Reviewed 2 June 2014

rooms are noisey, the smell from breakfast is awful waking you up at 5.30am, the rooms are older and carpet was dirty, coffee at breakfast was awful, but Maccas is in the carpark, breakfast was cold to


  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelNguyen, Manager at Travelodge Hotel Blacktown, responded to this review, 6 June 2014
Dear Kelly H,
Thank you for the honest feedback. Although our property is ageing, we do hope to have approval for refurbishment works in the near future. I will follow up with our restaurant team in regards to your comment of the cold breakfast. As our hot foods are stored in bain marie’s and with the constant opening and closing of their covers, heat tends to escape, so I will ensure that they are monitoring this.
Kind regards,
Michael Nguyen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warnbro
1 review
4 of 5 bubbles Reviewed 2 June 2014

Was in a great location with everything we needed close at hand, was an ideal place to stay for a quick weekend away. Great value for the money!
The curtains was so nice and dark, and the rooms very quiet so was great for sleeping in,

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Tamara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelNguyen, Manager at Travelodge Hotel Blacktown, responded to this review, 6 June 2014
Dear Tamara M,
I am pleased to hear that you had an enjoyable stay and found us great value for money. Thank you for the positive feedback and we hope to welcome you back to Travelodge in the near future.

Kind regards,
Michael Nguyen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Hotel Blacktown

Property: Travelodge Hotel Blacktown
Address: 170 Reservoir Rd, Blacktown, New South Wales 2148, Australia
Region: Australia > New South Wales > Greater Sydney > Blacktown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Blacktown
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Travelodge Hotel Blacktown 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Travelodge Blacktown
Travel Lodge Blacktown
Blacktown Travel Lodge
Blacktown Travelodge

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