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“Cabin should be condemned.” 1 of 5 bubbles
Review of Gateway Lifestyle Nepean Shores

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Gateway Lifestyle Nepean Shores
Brisbane, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Cabin should be condemned.”
1 of 5 bubbles Reviewed 6 May 2014

I'll start by saying we stay in cabins regularly, especially for my work, from Kingaroy to Toowoomba to Noosa and I speak of Nepean Shores cabin # 69.
Nepean Shores is in a great location across the road from the banks of Nepean River, with beautiful walks. The park itself looks good with good security and amenities.
However, on entering our cabin I was dismayed at the state of the carpets, presentation in general and cleanliness, or lack of.
Carpets were stained beyond belief, ugly black stains all over, and I mean ALL OVER.
Kitchen benches had human hair on them, long black hairs, none of us have long black hair so it wasn't ours. Walls were damaged with some attempts of repair, others they didn't even bother. The worst beds I have ever slept in, springs totally gone. The clincher was a smear of excrement outside the toilet bowl!
We entered the unit after hours on Friday, with a wedding to attend to on Saturday and late return on Sat night, and Blue Mountains trip on Sunday, I could only bring it to their attention on Monday check out, to which I was given an after hours number "if we decide to stay there again." Reception lady was apologetic, but that was about it. I wonder what management would do if their next stay were in such appalling conditions.
Avoid.

  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Richard_Blanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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59 reviews from our community

Traveller rating
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    14
    13
    10
    13
See reviews for
24
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4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Lacombe, Canada
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 bubbles Reviewed 29 April 2014

We stayed here only because we couldn't find a campsite nearby. Our one-bedroom cabin was more like a shed and badly in need of an update. The carpets were filthy, the cupboards in the kitchen and bathroom falling apart, the whole place needs a coat of paint and the blinds in the kitchen/living room window were falling off. The bathroom was OK and the bed comfortable, but for the exorbitant price charged, this place is a joke.

Room Tip: Find a nearby motel and avoid this place!
See more room tips
  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bernie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Penrith hotels

London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 21 April 2014 via mobile

Stayed here years after a first visit and can't say we were disappointed. The cabins have been refurbished and contain all the necessities needed for a comfortable visit to the Penrith valley.

After hours check in and late check out was provided by friendly front office staff.

Very close to Panthers club, the river for picnics, and a short drive to other destinations for families such as flip out, Penrith lakes, golf courses, mutation mountain biking and the blue mountains.

Stayed November 2013, travelled as a couple
Helpful?
Thank Ma3str0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 22 February 2014 via mobile

I have stayed here a couple of times before and loved it, admittedly this was a few years ago. The location is quite good and it boasts the beautiful Nepean River across the road and a lovely walking/running path. The resort is also only a short drive to Panthers which offers great entertainment. Unfortunately the quality of the room we had was not great and was really in need of a good renovation. The walls looked like they have had holes repaired in numerous places and haven't been repainted, the walls were dirty, kitchen blinds broken, curtains torn, broken tiles in the bathroom, kettle didn't work and air con sounded like a jet taking off. We also were given an alarm clock without a power point anywhere near the bed. Overall the room was extremely disappointing and wouldn't recommend it until they are given a good makeover.

Stayed February 2014
Helpful?
1 Thank Dale H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney Outer West
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 9 December 2013

The Warragamba cabin we stayed in was clean but very dated has not been done up or painted since it was put there probably about 20 years ago.It also is booked out as a function centre ,our cabin was close to this and we were kept awake with music thumping till 12 oclock not so great if you need an early night

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Review collected in partnership with Quickbeds

Helpful?
1 Thank Jeanette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 November 2013 via mobile

We recently stayed at nepean shores for a week and were disappointed with the state of these cottages. They were dirty and our cottage had an ant infestation. We were only provided with clean towels once during the whole stay and there was no room services each day. Very over priced for what you get. No sun loungers by the pool and no pool towels. Sheets were thread bare. Would not recommend as poor value for money.

Stayed November 2013, travelled with friends
Helpful?
2 Thank frogerly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 8 September 2013

We first stayed here about 20 years ago and it had been very good then. We returned last weekend and things had not changed. They should have. What was adequate in the 1990s is no longer good enough. Some of the things which were showing their age included:

CRT analogue television rather than LCD digital television
Dual hot and cold taps (faucets) with washers (which dripped) rather than a single mixer ceramic tap
Microwave with clockwork timer rather than digital timer
Insecure front door locks

These antiquities may have been adequate if the price had remained at 1990s levels. It hadn't. The price was a 2013 price, the facilities were not.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Brumbiesfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gateway Lifestyle Nepean Shores

Property: Gateway Lifestyle Nepean Shores
Address: 6-22 Tench Ave, Penrith, New South Wales 2750, Australia
Region: Australia > New South Wales > Greater Sydney > Penrith
Amenities:
Business Centre with Internet Access Free Parking Swimming Pool
Hotel Style:
Ranked #6 of 8 Speciality Lodging in Penrith
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Gateway Lifestyle Nepean Shores 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Gateway Lifestyle Nepean Shores is a well-appointed park located in Penrith, a suburb and major centre in the metropolitan area of Sydney. With easy access to Sydney. Gateway Lifestyle Nepean Shores is nestled near the banks of the Nepean River, at the foothills of the majestic Blue Mountains, close to Penrith’s CBD, the M4 Motorway and Panthers World of Entertainment. The parks tranquil surroundings and friendly, professional staff make Nepean Shores the ideal venue for your wedding, conference or short break away with the family. Gateway Lifestyle Nepean is Penrith’s best kept secret! Some facilities at this park include- – Conference Centre – 2 Pools – Library – BBQ facilities ... more   less 
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